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Novotel Lombok Resort and Villas

4.0 star property

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Photo gallery for Novotel Lombok Resort and Villas

3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
Front of property
Breakfast, lunch, dinner served; Regional cuisine, beach views
Deluxe Villa, 1 Bedroom, Private Pool | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001
  • Serenting and Torok Bare Beach
    ‪15 min walk‬
  • Seger Beach
    ‪15 min walk‬
  • Kuta Beach
    ‪18 min walk‬
  • Lombok (LOP-Lombok Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom, Private Pool

Deluxe Villa, 1 Bedroom, Private Pool | Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa, 1 Bedroom, Private Pool

  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Deluxe Apartment, 2 Bedrooms

  • 710 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Minibar, in-room safe, desk, iron/ironing board

Family Suite, Connecting Rooms (Standard)

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed (Shared Pool)

Deluxe Villa, 1 King Bed (Shared Pool) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa, 1 King Bed (Shared Pool)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Pullman Lombok Merujani Mandalika Beach Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (37)
The price is $83
per night
$100 total
includes taxes & fees
Mar 9 - Mar 10
Pullman Lombok Merujani Mandalika Beach Resort

About this property

Novotel Lombok Resort and Villas

4-star Kuta hotel close to Kuta Beach
Spend the day catching some rays at Novotel Lombok Resort and Villas's private white sand beach, relaxing by one of the hotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Novotel Lombok Resort and Villas offers 102 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Novotel Lombok Resort and Villas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a complimentary children's club, a children's pool, and a fitness center. Complimentary self parking is available on site.

Novotel Lombok Resort and Villas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Spice Market - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 205,700 for adults and IDR 102,850 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Market

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Playground
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 205700 for adults and IDR 102850 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Novotel Lombok Resort and Villas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 296 reviews
Rating 8 - Good. 113 out of 296 reviews
Rating 6 - Okay. 37 out of 296 reviews
Rating 4 - Poor. 18 out of 296 reviews
Rating 2 - Terrible. 4 out of 296 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Janice

Traveled with partner
Not a lot to do in the area. Service was ok but English was lacking for many of the staff. Menu on restaurant different from the one on site. Food was ok but not great
Stayed 1 night in Oct 2024

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5 great hotel. Missing a few things
Everything about this hotel is amazing. Just a few amenities were missing such as slippers, toothbrush, shower cap.
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ethnic design and innovative layout of the rooms and private and semi private villas with individual pools. Great for families. Staff were helpful and very friendly. Food was good, delicious breakfast buffet. Above ground pool was beautiful and had a lovely view but not great for swimming, only accessible by steps. Beach was beautiful but annoying to be constantly approached by street sellers. We walked to the nearby hill with stunning views of both the ocean and the Madalika racetrack. Very annoying listening to the sounds from the race track. Hills and beach beside the racetrack was shockingly littered with plastics and general garbage.
Stayed 3 nights in Aug 2024

8/10 Good

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property it’s our third time here but it doesn’t seem as good as it used to be. Both our sinks were clogged and the stoppers were dirty. The restaurant has gotten super pricey and the service charge is twice other hotels. Breakfast was good but very limited in choice and quantity. For the price we hope for better.
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Stayed 1 night in May 2024

8/10 Good

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time
Stayed 2 nights in Mar 2024

10/10 Excellent

Poh Cheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Nick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
staff were excellent
Stayed 5 nights in Sep 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Novotel was last minute, due to travel issues between Jakarta and Bali. I wish I would have spent my entire time at Novotel. The beach was amazing and staff incredible. The room was clean and modern, while the property was classic and well maintained. Check my Insta story @emderrevin for a sneak peak of what to expect. I will return for a much longer stay.
Stayed 1 night in Jun 2023

2/10 Terrible

Jun Toshio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel
The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.
Stayed 3 nights in May 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach
Comfortable, nice beach, access to town by car
Stayed 3 nights in May 2023

10/10 Excellent

Jeff

Stayed 1 night in Apr 2023

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Emma, Wantirna South

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and great property.
Stayed 5 nights in Oct 2022

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally quite satisfied overall.
Stayed 10 nights in Aug 2022

8/10 Good

Ikarini

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

BRIGITTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Mom Pee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A right choice for our stay at Kuta
We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.
Stayed 1 night in Jan 2020

10/10 Excellent

Tim, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019