Hotel Sarakawa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sarakawa

Outdoor pool, open 7 AM to 8 PM, pool umbrellas, sun loungers
Poolside bar
Staircase
Terrace/patio
Staircase

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
BP 2232 Lome, Boulevard du Mono, Lomé, 2232
  • Marché des Féticheurs
    3 min drive
  • Grand Marche
    4 min drive
  • Lome Beach
    6 min drive
  • Lome (LFW-Gnassingbe Eyadema Intl.)
    14 min drive

Room options

Room (Privilege)

  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed

Chambre standard vue ville rénovée

  • Valley view
  • Sleeps 2
  • 1 Double Bed

Double Room, Sea View (Renovated)

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Sarakawa

3.5-star Lomé hotel close to Marché des Féticheurs
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a picnic area.
Hotel Sarakawa offers 196 air-conditioned accommodations with private pools and private plunge pools. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel Sarakawa provides an outdoor tennis court and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This beach hotel also offers a terrace, multilingual staff, and a garden. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Hotel Sarakawa is a smoke-free property.

Sika sika - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • sika sika

Things to do

  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Private plunge pool

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 8 PM

Property is also known as

Hotel Mercure Lomé
Hotel Mercure Sarakawa
Hotel Mercure Sarakawa Lomé
Sarakawa
Sarakawa Lomé
Hotel Sarakawa Lome
Sarakawa Lome
Hotel Mercure Lomé Sarakawa Lome
Hotel Mercure Lomé Sarakawa
Mercure Lomé Sarakawa Lome
Mercure Lomé Sarakawa
Hotel Sarakawa Lomé
Hotel Sarakawa Hotel
Hotel Sarakawa Hotel Lomé

Hotel Sarakawa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 13 out of 91 reviews" "
Rating 4 - Poor. 9 out of 91 reviews" "
Rating 2 - Terrible. 12 out of 91 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kingsley

Disliked: Staff & service
Clean room. It had clearly been updated recently but there were a few things that hadn’t been updated that really stand out compared to what is new such as the dirty scratched doors and old hair dryer. The customer service however was very poor. The booklet in the room said we could ask for an outlet converter/adapter so we called to ask and they said they didn’t have anything like that and it was a stupid question. So our phones died and we were unable to communicate during the rest of our time in Togo because they did not fulfill what they offered. They also charged a tax per person once you get there that was unexpected.
Stayed 1 night in Sep 2024

10/10 Excellent

Abdirizak

Stayed 3 nights in Sep 2024

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional employees
Stayed 4 nights in Sep 2024

10/10 Excellent

TETE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - professional Staff
Stayed 6 nights in Aug 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Absolutely beautiful hotel and swimming pool. Bed was a little stiff but everything else was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel in lome
Used as base whilst working locally
Stayed 6 nights in Feb 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sarakawa Lomé,
USed as base for work locally
Stayed 4 nights in Feb 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the Sarakawa / Spent over 2 weeks 🙏
Stayed 15 nights in Jan 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sarakawa Lomé
used as base for work locally
Stayed 7 nights in Jan 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sarakawa Lomé
used as base for local work
Stayed 7 nights in Jan 2024

10/10 Excellent

Wakanow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Lans

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 4 traveling for a family event and arrived on July 20 for a one week stay. We had two bungalows and both had molds. The staff at the front desk were very unprofessional and unfriendly. Only the staff at the two restaurants were courteous and friendly. Will not stay there again.
Stayed 4 nights in Jul 2023

2/10 Terrible

Lans

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had three separate reservations for my family of seven with confirmation numbers from Expedia. On arrival I was told they don't care about such confirmation numbers and spent almost two hours arguing with them before we were allowed to check-in. The staff were untrained and unprofessional. I would never stay there. We spent only three nights, even though we had paid online for four nights and decided to move to Hotel 2 Fevrier for the remainder of our stay in Lome.
Stayed 3 nights in Jul 2023

10/10 Excellent

Richmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2023

10/10 Excellent

Vladimirs

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big enough well maintained territory. Perfect place for meetings
Stayed 2 nights in Feb 2023

4/10 Poor

Maurine, any city

4/10 Poor

Austin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First error was booking through Hotels.com because they advertised a discount that doesn't exist, the hotel gave me a sub-standard room. The room service never left any drinking water saying it's not included in my booking. Really! The substandard room was below average. Break fast is excellent. If you like doing sports in morning or evening there are great facilities. The hotel needs some investment
Stayed 6 nights in Sep 2022

2/10 Terrible

Angela

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Old Hotel needs work
The bed was UNCOMFORTABLE. Hard as a rock. Television did not work. No hot water - luke warm water.
Stayed 1 night in Aug 2022

2/10 Terrible

Alima

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Très déçu ! Pour le prix payé, la qualité n'était pas au rdv. Déjà à l'arrivée, il fallait réserver le service de navette de l'aéroport vers l'hôtel, ce qui n'était mentionné nul part. Les installations sont mals entretenues,surtout la salle de bain, on se croirait dans un hôtel de 2*. Le receptionniste n'a pas été courtois. Nous avons demandé de quoi boire autour de 1h du matin. Reçu 30 min plus tard et c'etait ok de payer la note lors du check out. Nous avons reçu 2 appels vers 2h et 2h15 nous réclamant finalement le paiement. J'ai répondu que je le ferai au check out car j'allais me coucher. Autour de 6h je reçois un appel pour la même chose. On parle d'un montant de 2500 f cfa !!!! Nos nuits coutaient environ 150000 f fca. De plus le micro-onde ne fonctionne pas et pas capable d'avoir quelqu'un de disponible. Vraiment décevant comme expérience dans cet hôtel
Stayed 2 nights in Aug 2022

2/10 Terrible

SERGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Vladimirs

Stayed 1 night in Jul 2022

10/10 Excellent

Vladimirs

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome again
Sarakawa has improved for the time being. Safe, nice and at the same time reasonable hotel on Lome.
Nice walk area
Included
Recently renovated
Bungalow is available
Stayed 2 nights in Jul 2022

8/10 Good

EHAB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2022

6/10 Okay

Kushal, New York

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has a lot of potential, spacious and imposing but should be renovated. Beach was closed and golf course unusable. Staff was great, attentive and friendly.
Stayed 3 nights in Nov 2021