Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
Cocktail bar
Cocktail bar
Indoor pool
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • O2 Arena
    ‪11 min drive‬
  • Tower Bridge
    ‪12 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

aloft, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

Urban, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Docklands
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service accommodation excellant Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was good as was the room layout No dislikes
Stayed 2 nights in Jan 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, the staff are superb and the hotel is lovely
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 28/29January 2025

Lovely hotel. dinner in the restaurant Excell food and great and helpful service.Went to a 2 day conference in the adjacent Excel exhibition centre. Loved the fact I could leave the luggage there after
Stayed 2 nights in Jan 2025

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloft and a trip to the O2

I use the Aloft whenever in the area. So handy for my trip to the O2, and other hotels closer were up to 4x the price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed it

Staff were extremely helpful and the hotel itself was a blast to stay at
Stayed 3 nights in Jan 2025

10/10 Excellent

Hana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great hotel in good location for what needed. friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ebony

Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel from now on. Friendly staff, and very clean!
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Hotel

Hotel was amazing. Very clean. Staff very friendly. Will definitely recommend and be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & Location for Excel

Check in was efficient and we were greeted by Redz who was very welcoming and made us feel very welcome and appreciated. Room was good, clean and spacious. If I had one issue I found the bed a little hard and uncomfortable and the two nights I didn’t sleep too good. We ate one night in the restaurant, we were served by Alex who again offered us excellent service. We did have a few issues with the food being cold and Alex did his best to rectify this. It was a great location to stay for Excel and although we have mentioned a few issues we would recommend the hotel and would choose to stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Stayed 2 nights in Jan 2025

10/10 Excellent

kim

Stayed 1 night in Jan 2025

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

rose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely with comfy beds and good amenities. Staff friendly and helpful. Commendations go to Alex in the restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rita Asantewaa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay so I had to stay an extra day
Stayed 3 nights in Jan 2025

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloft London Excel

The entire staff was very pleasant and courteous and extremely helpful. I look forward to returning to this hotel in the future.
Stayed 2 nights in Jan 2025