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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Fitness facility
Breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $126
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Royal Victoria Bridge
    ‪15 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪106 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(94 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Docklands
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Onsite venue #3 - This lobby lounge serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

1 total (up to 40 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 35.00 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Cecilie

Traveled with group
Liked: Cleanliness, staff & service
The room was lovely, clean and spacious. Great blackout blinds. Beds comfortable. No streaming services available on the tv, but apparently they are upgrading. Breakfast was good with plenty of choice and with ability to order poached eggs etc. The swimming pool is small but nice. They have a sauna (not particularly warm) and the steam room was not working. Apparently you need to ask for them to heat it up 1/2 hour before (but I also stayed three weeks prior and it was not working then either). We stayed on a Friday to Saturday - they had swimming classes for young children between 4-6pm. This meant the swimming area was noisy and parents were hovering around with their outdoor shoes on - some rude when we tried to use the pool showers. It was therefore very crowded and uncomfortable to move around as the space is so small. Who thinks a hotel should have swimming classes on a Friday afternoon and that guests who pay for the room and the facilities won’t mind? No information was given about this in advance or at check-in. We booked the hotel specifically because it had a pool, sauna and steam room. It’s a shame because the facilities are nice and could be very relaxing.
Stayed 1 night in Feb 2026

10/10 Excellent

SANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2026

8/10 Good

Amiralli

Traveled with family
Liked: Cleanliness, staff & service
Reception staff were very good and helpful. Unfortunately the room we were allocated wasn’t what we expected. When I booked the accommodation the impression I got was there would be a walk in shower but found to have a bath tub. Was immensely disappointed to find that. My wife struggled to get in and out with her limited mobility. The receptionist said that rooms with two double beds had a tub and not a walk in shower. The photos on your website need correcting. The breakfast at £17.50 wasn’t really value for money. Items were not replaced as one would expect. We had to tell the staff that dishes were empty, bread needed refilling and generally not a pleasant experience. Had better breakfast at other hotels which were in fact a lot less money. Apart from the bathtub, everything was fine. Other hotel facilities were good. Swimming pool was fine except there was swimming class going which meant one third of the pool was taken up. With 10/12 people in the pool, it seemed a bit congested. Overall it was ok. Our main reason for staying at Aloft was the close proximity to Excel. I am not sure whether the hotel is good value for money. I have stayed at Marriott hotels and they have much better.
Stayed 2 nights in Feb 2026

10/10 Excellent

Cindy

We were warmly welcomed upon arrival. I'm sorry I don't remember the lovely lady's name but she made parking for 3 days complimentary, which was a fantastic gesture of good will. The room was great, the bed very very comf
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly, helpful staff. Room was clean and tidy.
Stayed 2 nights in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

Nephtalie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a nice view, helpful staff, especially the manager, Kay. The breakfast was good, with various foods to choose from.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
V good
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very good, stayed here before few times as convenient for what I need it for. Friendly staff, rooms good size and good facilities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oluwaseun

Stayed 4 nights in Jan 2026

8/10 Good

Samanza

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

RYAN

Stayed 2 nights in Jan 2026

10/10 Excellent

philip

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, lots of space and friendly/helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
All good, 2nd time staying and asked for a quiet room again and was given exactly that, good location for "that end" of ExCel
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Room large
Stayed 3 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

2/10 Terrible

Kris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
All the facilities wasn’t working, but the service was great and I’ve got a text message from the night manager the poor excuse quite poor management
Stayed 1 night in Dec 2025

8/10 Good

Stacey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely pool Great location for what we intended the trip for
Stayed 1 night in Jan 2026

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Aloft was great
Stayed 1 night in Dec 2025

8/10 Good

abdou

Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome but the air con in the room needs a clean up or maintenance because it blows dust.
Stayed 5 nights in Dec 2025

10/10 Excellent

Thanikesavan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Dec 2025

8/10 Good

Edmundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft was a pleasurable stay. Abigail and staff were very friendly, professional and courteous. The hotel is close to all transportation facilities, bus, trains and taxis making getting around the city and airport pretty easy. The rooms have been renovated and are nice. Food selection is pretty good and reasonably priced! Great stay.
Stayed 2 nights in Dec 2025