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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
Creator video
Cocktail bar
Meeting facility
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
$125
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, O2 Arena
    ‪6 min drive‬
  • Place, London Stadium
    ‪10 min drive‬
  • Airport, London (LCY-London City)
    ‪15 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Docklands
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Reviews

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 609 out of 1014 reviews
Rating 8 - Good. 250 out of 1014 reviews
Rating 6 - Okay. 82 out of 1014 reviews
Rating 4 - Poor. 30 out of 1014 reviews
Rating 2 - Terrible. 43 out of 1014 reviews

Reviews

10/10 Excellent

Ka chun

Liked: Cleanliness, amenities, property conditions & facilities
Would be nice to have biscuits alongside a cuppa… fridge is wee bit week
Stayed 1 night in Jun 2025

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff at hotel were super helpful - Abigail and team at reception, Monica at restaurant and her team, Mohammed and Christine in housekeeping. All did their best to make our stay memorable. THANK YOU! Angela
Stayed 1 night in Jun 2025

2/10 Terrible

FARAH

Liked: Property conditions & facilities, room comfort

Mouse

There was a mouse in the dining room. Dealt with quickly..although did manage to escape. But after that was not keen to have any breakfast or meals there
Stayed 3 nights in Jun 2025

10/10 Excellent

mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 2 nights. The hotel is very modern and clean. The room was a good size. There isn’t much to do nearby the hotel but there are good transport links and it’s very near an airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

ROSHNI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

The staff were very nice ..i mentioned it was my son birthday and they arranged a sweet treat for him.he was so happy..lovely hotel overall..would definitely return
Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Yanmike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice hotel and experience. Bed was uber comfortable, noise level low. The corridor did have a slight carpet smell. Would advice that maybe something be done about it but inside the room and else where was great. Restaurant was really good and breakfast was excellent, would not mind if they were syrup options at the coffee machine for some extra variety and touch. Enjoyed my stay and would definitely return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
I honestly loved this hotel 11/10 so aesthetic the pool was the right temperature everything was good to be honest 110% definitely coming back
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with Aloft really excellent staff in every department. Breakfast was really good with lots of extras and felt really looked after. Room an impressive size and full of everything we needed. Would stay again
Stayed 1 night in Jun 2025

2/10 Terrible

Gerard

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Checked in and was told the bar and restaurant were closed for private function, if knew in advance would have booked elsewhere but not communication recieve.
Stayed 1 night in Jun 2025

8/10 Good

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it wasn’t a bad hotel. The dining area and bar were clean and nicely presented, and the breakfast food was good. We didn’t try lunch or dinner at the hotel, as we were out and about exploring central London. The room was pleasant, and the beds were comfortable. Overall, it was a decent stay. The only downside was that the steam room wasn’t in use when my dad and I went to use it in the morning. There was a sign outside saying we needed to ask reception to switch it on. Once we did, it took around 30 minutes for the steam room to heat up and start working. Unfortunately, the sauna was completely out of order. We had mainly booked the hotel to use these facilities, so this was a bit disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bryony

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, easy access to Excel
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel team are brilliant - super friendly and helpful. The hotel is brand new so everything is in great condition. The pool and gym are great - with a better than expected steam. The rooms work really well for their size and comfy beds. The snack bar is useful and teh on site parking is great, The location is perfect for any events in Excel or if you want to head over to the cable cars or access the DLR. The area is still being developed, so it's only going to get better - great stay. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Millicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pool, which the kids enjoyed, located close to the rail line which was fantastic. Breakfast was standard nothing special, just usual, be good to have a variety of egg, only had scrambled eggs, no fried or boiled. But as I said adequate food
Stayed 1 night in May 2025

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This hotel is always spotless and smells really good. The location is great for the Excel centre. I’d like to see a few more healthy options on the dinner menu. The staff are always very welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew, Plantation

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice stay! Would have been nice to know that the DLR stop on the train was closed during visit before we got there but overall great stay! Checked in early (fee) and ate at the restaurant for dinner on property which was good. Rooms were comfortable and clean. Would recommend if you are traveling to London on a budget.
Stayed 1 night in May 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic special occasion.
Stayed 1 night in May 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the Excel with super convenient access to public transport. I didn't expect much from a convention centre hotel but was pleasantly surprised. The rooms were very comfortable and very clean. The hotel reception and breakfast staff were super friendly and attentive and the hotel made the effort to make visitors welcome, even decorating the hotel for the occasion. Only one very small minus is one staff member on arrival who was not so pleasant and quite dismissive of guests and really gave off the vibe he hated guests which is a shame because when returning later and throughout the stay the other staff members were so so nice. Definitely will stay here next time.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are always friendly and very helpful, had a problem but was sorted very quickly
Stayed 4 nights in May 2025

4/10 Poor

Lemuel

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right next to Excel and 2 minute walk onto the DLR platform. Great breakfast with a nice outside area for coffee. Room was spacious and very smart with a really good shower and bathroom area. Overall a great place to stay eitherfor Excel events or easily exploring central London.
Stayed 2 nights in May 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for the ExCel

Great location for the ExCel and getting to the city. Hotel staff are very excellent, really great service. Hotel comfortable, evening menu is good. Breakfast menu is reasonable. Gym is spacious, equipment is pretty good for a hotel. Pool and spa a bonus. A good stay and would definitely boom again.
Stayed 1 night in May 2025