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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
View from property
Cocktail bar
Cocktail bar
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • IFS Cloud Royal Docks Station
    ‪16 min walk‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | Flat-screen TV

Executive Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.2 out of 5, Very Good, (1005)
The price is $116
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$139 total
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About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Docklands
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Renovations and closures

The property will be renovating from February 10 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1012 reviews
Rating 8 - Good. 266 out of 1012 reviews
Rating 6 - Okay. 69 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent and friendly customer service! Easy check in and they provided extra assistance with a nice cup of coffee after an overnight flight. I would be very happy to stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O2 Visit
We were visiting the O2, even though this hotel is next to The Excel it is also a great location for the O2. Easy access to the Cable Car across the Thames (2 stops on the DLR) or a couple of stops on the tube/DLR.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pillows were too flat and old. Lights wouldnt turn off at night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Excel
Decent sized room. Quiet location. Friendly staff. Very convenient to Excel and the DLR. Pillows on the bed were flat and very uncomfortable. Weird lighting in room. Could not find a switch to turn the lighting off over the coffee making station in room which was annoying when we went to sleep. Really appreciated the gym, pool and sauna facilities. Two days there were mum and baby classes going on in pool - which was a bit of a squeeze, but they were friendly enough. Just something to be aware of if you're planning a day time swim.
Stayed 1 night in Nov 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay Big spacious room Time in the pool Friendly staff The only thing was the heating was a bit tricky to turn down
Stayed 2 nights in Nov 2024

6/10 Okay

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, staff friendly, Tv wouldn’t connect to my devices is my only negative
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

8/10 Good

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Hotel staff were great and a great location near to the Elizabeth Line
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spacious room, quiet, comfy bed, excellent bathroom
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruckhsana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean, modern, and comfortable. The king-sized bed had beautiful crisp white sheets and was very comfortable. I came her for the pool and sauna which my child loved. The room has tea and coffee. We got robes ans slippers on request plus a toorh brush kit. The snack bar and restaurant are very convenient. I recommend the hot chocolate from the snack area. Its a good price for London and close to the DLR. So its easy to get to anywhere central in London. There are some works going on at the Excel but that didnt bother us. The TV in the room is large. The air con and heating very efficient. They also have a bar area with table top games. The staff are friendly and professional. A fun thing to do in the half term break.
Stayed 1 night in Oct 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, room was okay for comfort but we didn’t sleep hardly due to air conditioning not working. There were No windows to open so this made it worse. We were out all day back late each evening so to late to call reception.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and freindly staff felt always welcome,
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Irfan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely quiet and child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We exhibited at ExCeL and there were a lot of build works in the immediate area but no consequent noise. The hotel was extremely clean and well kept. The staff exceptionally friendly and the whole stay outstanding. One solitary issue was the very highly-priced Chardonnay (two large almost equalled our two main courses) so I'd suggest caution at the bar. Still totally worth it and will definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy !
Easily accessible for excel. Friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 2 nights in Oct 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay In A Quiet Hotel
This was a lovely hotel, reception staff were very nice and helpful. Food was good, but restaurant staff kept forgetting what we asked for. Would have been nice to know building works were going on.
Stayed 2 nights in Oct 2024

6/10 Okay

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy night
Stayed 1 night in Oct 2024