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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
Indoor pool
Cocktail bar
Cocktail bar
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • O2 Arena
    ‪11 min drive‬
  • Tower Bridge
    ‪12 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Docklands
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloft London Excel
The entire staff was very pleasant and courteous and extremely helpful. I look forward to returning to this hotel in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrius

Stayed 1 night in Dec 2024

10/10 Excellent

Harvey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Aloft London Excel this weekend while working at RuPaul's DragCon. The hotel was perfectly located for the ExCel centre with plenty of transport options nearby. I dined in the hotel on Friday evening and had a lovely meal. The staff couldn't do enough for you. I was especially thankful to the member of staff who was on reception on Friday morning for allowing me to check-in early when I asked to leave my suitcase. This was hugely appreciated. I'll look forward to staying here again in the future.
Stayed 1 night in Jan 2025

8/10 Good

AD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The facilities and room size plus the price, 10 mins from the city center of London was well worth it. Staff were friendly and helpful. Will definitely be using this hotel again.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, a real taste of luxury. The bed was huge, breakfast was brilliant and the staff were all so helpful. Looking forward to staying again next time I'm in London.
Stayed 1 night in Jan 2025

10/10 Excellent

anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with good facilities.Being able to use the swimming pool, sauna, steam room was great.Staff friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the suite room has lots of space, and it's as if it has two rooms and it has 2 bathrooms. The extra space and available storage closets was great too. Loved that the shower was walk in, every other hotel we stayed at had a high tub to get in. Only thing to keep in mind is the hotel is far from everything, but the train station is like a 3 minute walk.
Stayed 4 nights in Jan 2025

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Excellent for Excel
Stylish, clean and quiet room with a large bed. Liked the room layout and utilities. Wish we could turn the light off in the tea/coffee area as this affected our sleep a bit. Internet TV and room wi-fi did not work for us.
Stayed 2 nights in Jan 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

6/10 Okay

Tasnina

Stayed 1 night in Nov 2024

2/10 Terrible

Sheneda

Disliked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Iman

Disliked: Cleanliness, staff & service, property conditions & facilities
Clean , neat hotel The only downside is the staff at reception could have been more friendly. We had to ask for help to take our luggage. If we have not asked, the staff would not care as they were just looking at us. Customer service side was lacking. However the lads that helped us to get our luggage downstairs ( not front desk) were very helpful and friendly
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool open late
This hotel was great! The indoor swimming pool stays open until 11 pm and they provide robes for the pool upon request. The pool area is nice and warm. The hotel and room was clean. I wish it was closer to Heathrow though. It is right at the District Line, so it is conveniently located for the tube.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Close to horse show and inside pool
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

10/10 Excellent

LUCY

Stayed 2 nights in Dec 2024

10/10 Excellent

SABRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Assia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Dec 2024

6/10 Okay

Guang

Liked: Cleanliness
do not feel warming
Stayed 4 nights in Dec 2024