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Thistle London Marble Arch

4.0 star property

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Photo gallery for Thistle London Marble Arch

City view
City view
Interior
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
Bryanston Street, Marble Arch, London, England, W1H 7EH
  • Selfridges
    ‪2 min walk‬
  • Marble Arch
    ‪4 min walk‬
  • Hyde Park
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Studio, 1 Bedroom (Apartment)

Studio, 1 Bedroom (Apartment) | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Studio, 1 Bedroom (Apartment)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed (Apartment)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Superior Studio, 1 King Bed with Sofa bed (Apartment)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Executive Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Executive Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Cumberland, London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (764)
The price is $180
per night
$216 total
includes taxes & fees
Mar 4 - Mar 5
The Cumberland, London

About this property

Thistle London Marble Arch

Hotel in London City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Thistle London Marble Arch offers 692 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 13 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4306 square feet (400 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands.

Thistle London Marble Arch is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Grill - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Deli - This delicatessen serves light fare only. Open daily.
The Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (GBP 50 per day); reservations required; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Deli
  • The Grill

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 4,306 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arch Marble
Marble Arch Thistle
Marble Thistle Arch
Thistle Arch
Thistle Marble
Thistle Marble Arch
Thistle Marble Arch Hotel
Thistle Marble Arch Hotel London
Thistle Marble Arch London
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Amba Hotel Marble Arch London
Amba Hotel Marble Arch
Amba Marble Arch London
Amba Marble Arch
Amba Hotel Marble Arch London, England
Amba Hotel Marble Arch
Thistle London Marble Arch Hotel
Thistle London Marble Arch London
Thistle London Marble Arch Hotel London

Thistle London Marble Arch Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 409 out of 1085 reviews
Rating 8 - Good. 378 out of 1085 reviews
Rating 6 - Okay. 165 out of 1085 reviews
Rating 4 - Poor. 66 out of 1085 reviews
Rating 2 - Terrible. 67 out of 1085 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and our family came to join us for Saturday night and I asked if we could be close to their room and they gave us one opposite which was great. Many thanks to the lovely lady on the front desk who organised this for us. Good breakfast and nice coffee shop. Hotel is close to M and S and Selfridges and there is even an old London pub nearby. Good location for buses and rooms are nice too
Stayed 5 nights in Nov 2024

4/10 Poor

Christie

Stayed 3 nights in Oct 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IBRAHIM

Stayed 5 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
A rough start at check in, as the previous occupants had not checked out and the room wasn’t ready. It looks good on paper, letting you stay a full 24 hours but in practice it doesn’t always work out. There’s a reason the whole hotel industry has several hours between check out and new check ins. That being said, the staff went above and beyond getting us in our room with a complimentary gift basket of snacks and drinks for our inconvenience. The live entertainment in the lobby/lounge was wonderful. The singer was very talented and not too loud for the limited space.
Stayed 3 nights in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 4 nights in Oct 2024

6/10 Okay

Marlene, Homestead

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was OK, could be better for the price. But we felt very disappointed that we left a bags with new leggings and panties at the nightstand and when we called 3 days later they said they did not find it an that it was too late to claim. One week later as we were in the Cotswold's for a week, my friend went to speak to the Hotel security about this incident as she use to work in Hospitality ad the head of security was super rude and said we wait too much to report it. In other words, be aware if you left something behind, is theirs!
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and helpful staff!
Stayed 1 night in Oct 2024

2/10 Terrible

Hamad

Stayed 6 nights in Oct 2024

8/10 Good

Nelson

Stayed 2 nights in Jul 2024

6/10 Okay

ElTyna, Oakland

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long family weekend at The Thistle Marble Arch.
From the moment we got to the hotel, which was situated in a fantastic location, everything was fantastic. The staff were friendly and very helpful, the room was spacious, clean and very comfortable. The bedroom was divided into two with a seperate seating area with a soda bed, which our daughter used. It had a fridge, microwave and sink for prepairing snacks etc. a coffee machine with coffee pods, there was a kettle with teas and hot chocolate in a cupboard and a complimentary mini bar with beer, wine and water. The bedroom and seating area both had a TV on the wall, with Youtube and the usual channels but also had an HDMI input easily accessible so you could stream content from a phone or tablet very easily. Lots of USB ports dotted around the two rooms, and at least one set of, UK, US and European plug sockets on the wall. There is a buffet breakfast in the restaurant and the lifts can get quite busy at this time of the day, but it's worth it as there is a fantastic choice of food, both hot and cold and omelettes cooked to order. All in all, an amazing hotel, with great staff and amenities in a fantastic location.
Stayed 3 nights in Oct 2024

10/10 Excellent

JS

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overbooked but successful!
The hotel we booked was overbooked when we checked in so the manager said they had moved us to their other hotel The Cumberland. She said we wouldn’t be disappointed and we wasn’t! We had interconnected rooms instead of a family room which was a lot better for us as we were 3 adults. The hotel was brighter and had a very good feel from the moment we arrived. They also gave us a free breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Renita

Average hotel but in a prime location
Stayed 3 nights in Jul 2024

10/10 Excellent

Peggy A.

Traveled with family
Liked: Property conditions & facilities
One improvement would be a down escalator. Staff was very courteous.
Stayed 5 nights in Oct 2024

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Like most European hotels, you have to divide the claimed Star Level by 2 to compare with US hotels. The quality of the room was poor considering it claims to be a 4 star hotel. Stains and warn out carpet. Dried vomit stain on bedskirt. Marks on the wall. A mattress that feels like the floor. The food was ok quality and the staff tried really hard, but it's hard to overlook the high price paid for such a poor quality property.
Stayed 1 night in Oct 2024

6/10 Okay

Tessa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay ! We shall return
This is the second time we stay in this hotel. I want to thank Mrs. Cristina Mihai which gave us a warm welcome at the lobby desk , explained us all the important information about the hotel and the city. She is an exceptional employee . One year ago we met her for the first time and we were lucky to meet her again. The hotel is very centrally located easy to access and bring back the shopping bags …
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
A really pleasant stay hopefully the first of many.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Good, central location. Takes time for service requests to arrive though. Very busy hotel with lots of guests.
Stayed 1 night in Sep 2024

10/10 Excellent

laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good size rooms and comfy beds.
Stayed 2 nights in Oct 2024