The Marble Arch Hotel, by Thistle

4.0 star property

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Photo gallery for The Marble Arch Hotel, by Thistle

Interior entrance
Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
City view
Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Bryanston Street, Marble Arch, London, England, W1H 7EH
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪3 min walk‬
  • Oxford Street
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Studio, 1 Bedroom (Apartment)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Studio, 1 King Bed with Sofa bed (Apartment)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Studio Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Superior Apartment

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive King Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

The Marble Arch Hotel, by Thistle

Hotel in London City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
The Marble Arch Hotel, by Thistle offers 692 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 13 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4306 square feet (400 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands.

The Marble Arch Hotel, by Thistle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Archy's Bar - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Deli - This delicatessen serves light fare only. Open daily.
The Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (GBP 50 per day); reservations required; discounts available
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Archy's Bar
  • The Bar
  • The Deli

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 4,306 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arch Marble
Marble Arch Thistle
Marble Thistle Arch
Thistle Arch
Thistle Marble
Thistle Marble Arch
Thistle Marble Arch Hotel
Thistle Marble Arch Hotel London
Thistle Marble Arch London
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Amba Hotel Marble Arch London
Amba Hotel Marble Arch
Amba Marble Arch London
Amba Marble Arch
Amba Hotel Marble Arch London, England
The Marble Arch Hotel
Amba Hotel Marble Arch
Thistle London Marble Arch

The Marble Arch Hotel, by Thistle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 628 out of 1485 reviews
Rating 8 - Good. 499 out of 1485 reviews
Rating 6 - Okay. 202 out of 1485 reviews
Rating 4 - Poor. 81 out of 1485 reviews
Rating 2 - Terrible. 75 out of 1485 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Fiona

Stayed 2 nights in Mar 2025

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is highly desirable, and the rooms are clean with updated bathrooms and coffee options. However, there was construction in the lobby, long lines at desk, awkward halls to walk that go on forever where one might get lost in a service area. But the biggest negative is that there is NO FUNCTIONING CONCIERGE. The desk always refers you to the "concierge" down a set of stairs/escalator; but the "concierge" consists of 2 men standing in a small corner - who are not as versed in London as the position usually requires - and are unable to provide information or even take a postcard to mail.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is comfortable and well-located, offering a fantastic setting. However, upon arrival around 4 PM, the check-in process was somewhat unclear, as there was no visible staff to provide guidance. Additionally, the hotel was undergoing construction during my stay. Departure was similarly confusing, as there were no staff members present in the designated corridor to direct guests to the appropriate elevators. The hospitality at check-in could also be improved. On the second night, a persistent vibrating noise disrupted our room until 3 AM. When we reported the issue to the front desk, the manager was unable to assist, as he was uncertain of the source. He even asked if we could locate it ourselves. Fortunately, the noise eventually stopped, though it appeared to be coming from the plumbing pipes.
Stayed 3 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff was so kind and welcoming. They allowed us to check in early which was really nice after a long day of traveling
Stayed 3 nights in Mar 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central good for shopping and reasonably priced for central London
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and accommodating. Comfy beds, clean rooms.Great location - walkable to many sites.
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Carol

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great, convenient and comfortable London hotel.

Lovely hotel but some building work in lobby and 2 lifts out of order, so long wait for lifts. Room comfortable and bed great, ver clean but some wear and tear to door in bathroom. Service in bar and at breakfast was fantastic, attentive and very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great room! They even threw in a complimentary breakfast and free room upgrade as we were only staying one night.
Stayed 1 night in Mar 2025

8/10 Good

Diane

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

MOHAMMED NUSRAT

Stayed 1 night in Feb 2025

10/10 Excellent

Sibongile

Stayed 2 nights in Feb 2025

8/10 Good

Toni

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room itself was as represented, Spacious clean and nice amenities. I should've been told however that this lobby and entrance was under construction. Very very inconvenient, Not in the least bit attractive or impressive... A very small space to get into an out of the building, Entrance was always crowded
Stayed 3 nights in Feb 2025

10/10 Excellent

Haley

Stayed 2 nights in Feb 2025

6/10 Okay

Tan Shao

Liked: Property conditions & facilities
There was a fire alarm test at 11am. The alarm was extremely loud but there was no warnings before hand. The toilets are dated but reasonably clean..the water temperature cant be comtrolled, sometimes it gets really hot even though yiu turn it to cold. Otherwise the hotel is centrally located with easy access to the tube and shopping district.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John on 27/2 checked us in &!vvhelpful Gentleman from Africa at the Reception enjoyed talking with him. Made us feel Vvwelcoming with a great smile. We really enjoyed our stay & all was great 10/10 Loved & enjoyed our stay & also have become A Member to stay next time there Tk you ✳️
Stayed 3 nights in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lots of building work going on. Good breakfast though.
Stayed 1 night in Feb 2025

10/10 Excellent

nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025