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The Marble Arch Hotel, by Thistle

4.0 star property

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Photo gallery for The Marble Arch Hotel, by Thistle

Interior entrance
City view
Egyptian cotton sheets, premium bedding, in-room safe, desk
Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Bryanston Street, Marble Arch, London, England, W1H 7EH
  • Marble Arch
    ‪4 min walk‬
  • Hyde Park
    ‪7 min walk‬
  • Oxford Street
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Studio, 1 Bedroom (Apartment)

Studio, 1 Bedroom (Apartment) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio, 1 Bedroom (Apartment)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed (Apartment)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Studio, 1 King Bed with Sofa bed (Apartment)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Apartment

Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Apartment

Interior

Superior Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

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The price is $408 total
includes taxes & fees
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About this property

The Marble Arch Hotel, by Thistle

Hotel in London City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
The Marble Arch Hotel, by Thistle offers 692 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 13 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4306 square feet (400 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands.

The Marble Arch Hotel, by Thistle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Archy's Bar - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Deli - This delicatessen serves light fare only. Open daily.
The Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (GBP 50 per day); reservations required; discounts available
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Archy's Bar
  • The Bar
  • The Deli

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 4,306 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arch Marble
Marble Arch Thistle
Marble Thistle Arch
Thistle Arch
Thistle Marble
Thistle Marble Arch
Thistle Marble Arch Hotel
Thistle Marble Arch Hotel London
Thistle Marble Arch London
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Amba Hotel Marble Arch London
Amba Hotel Marble Arch
Amba Marble Arch London
Amba Marble Arch
Amba Hotel Marble Arch London, England
The Marble Arch Hotel
Amba Hotel Marble Arch
Thistle London Marble Arch

The Marble Arch Hotel, by Thistle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 602 out of 1427 reviews
Rating 8 - Good. 480 out of 1427 reviews
Rating 6 - Okay. 197 out of 1427 reviews
Rating 4 - Poor. 76 out of 1427 reviews
Rating 2 - Terrible. 72 out of 1427 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeanette

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ok but needs improvement

Problem I had was finding the entrance, it looked like a mosque from the outside Arabic writing everywhere, really off putting for the capital of London, will never stay again because of all that, besides that everything else was ok shame about the Wi-Fi being extremely slow too.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but disappointed with lost item help

We had a great stay overall—the location was good, our room was clean, and the beds were comfortable (our son liked the put-up bed too!). The staff we met were all friendly and helpful. Dinner in the bar was tasty, and service was prompt. Breakfast was enjoyable as well. However, the ongoing work in the reception area made access a bit inconvenient, especially with the number of people using the stairs and the single lift. Unfortunately, we also left something behind in our room and, despite reaching out multiple times via phone and email, we haven't been able to retrieve it, which has been disappointing. It's a shame, as we otherwise really enjoyed our stay."
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb, except we spent too much time in Breakfast and our key nolonger opened rhe door and house keeping would not help! So i had to go back downstairs and sort out the key , reception were very helpful but left me annoyed id forgotten my watch and over run at the delicious breakfast ! Great hotel very central, would definitely stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Staff all really friendly & helpful. Great location and the breakfast is superb. Will definitely return.
Stayed 3 nights in Feb 2025

10/10 Excellent

GOPALA, Singapore

Stayed 7 nights in Feb 2025

2/10 Terrible

Ashraful

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had a very disappointing experience at Thistle Marble Arch, mainly due to poor customer service and misleading information. I specifically requested a soundproof room and was assured it was, but I could still hear other guests closing doors, and at 4 AM, the sound of showers was extremely loud. Additionally, whenever other guests used the bathroom sink, I could hear water flow and pump noises coming into my room. On top of that, the fridge in my room was incredibly noisy, making it impossible to sleep. When I raised these issues with reception, they made excuses, questioning why I hadn’t contacted them at night. The truth is, I tried multiple times, but no one answered the phone. When I finally spoke to them in the morning and requested compensation or a partial refund, they refused outright. The morning manager, John, was unprofessional and dismissive, making the experience worse. Additionally, when I checked in, I was given a room on the seventh floor but was left to find it myself, which took me over 15 minutes. Even three-star hotels offer better service. I had seen negative reviews about this hotel but gave it a chance—I regret that decision. If you value good sleep and proper service, avoid this hotel. At £185 for one night, I expected far better. Do not book if you don’t want to be disappointed!
Stayed 1 night in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

gemma

Stayed 2 nights in Feb 2025

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Saad

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Saad

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Attila

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very dated rooms beds are used so much its really like hostel
Stayed 2 nights in Feb 2025

6/10 Okay

Sophie

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ali, Zahra

Liked: Cleanliness, staff & service, amenities
The funiture is exhausted a little bit
Stayed 1 night in Jan 2025

2/10 Terrible

Jack

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Teck Chong, Singapore

Traveled with family
Liked: Amenities, property conditions & facilities
Near Hype Park and shopping mall
Stayed 2 nights in Feb 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Renwick

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ilya

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

What’s with no functional elevators?

The hotel does not functional elevators at all to get around, takes ages to get into an elevator
Stayed 2 nights in Jan 2025

8/10 Good

Maxine

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location with good connections to transport and attractions. Property itself had a slightly strange reception and catering layout spread across the ground and first floors, but the staff were extremely helpful and the room was well-appointed with comfortable furnishings