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Andrew Superior Apartments

3.0 star property

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Apartment, 3 Bedrooms | Living area | LCD TV, DVD player
Hallway
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Apartment, 2 Bedrooms | Hypo-allergenic bedding, individually decorated, individually furnished
Apartment, 3 Bedrooms | Bathroom | Rainfall showerhead, hair dryer, towels

Reviews

6.2 out of 10

Popular amenities

  • Washer
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
Sclater St, Tower Hamlets, London, England, E1 6JY
  • Brick Lane
    ‪1 min walk‬
  • Old Spitalfields Market
    ‪9 min walk‬
  • Liverpool Street
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room dining

Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room dining

Apartment, 2 Bedrooms

  • 699 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Comfort Studio

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, 3 Bedrooms

  • 969 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Andrew Superior Apartments

3-star apartment in Shoreditch
This smoke-free apartment building features express check-out, tour/ticket assistance, and multilingual staff assistance. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Andrew Superior Apartments offers 45 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested.

Andrew Superior Apartments features multilingual staff, tour/ticket assistance, and express check-out. The property has a front desk available during limited hours.

Andrew Superior Apartments is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi

Family friendly

  • Children stay free (see details)
  • Crib: GBP 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 15 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Laundry

  • Washer/dryer

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 45 units
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges GBP 300 for credit card payments
The front desk is open daily from 10:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Unit 13, 1-13 Adler Street, E1 1EG London.]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15 per night
Cribs (infant beds) are available for GBP 20 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 300 per accommodation, per stay
  • Breakage deposit: GBP 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: GBP 20 per stay
  • Rollaway bed fee: GBP 15 per night
  • Credit card charges are subject to a surcharge of GBP 300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Andrew Superior Apartments Apartment London
Andrew Superior Apartments Apartment
Andrew Superior Apartments London
Andrew Superior Apartments
Andrew Superior Apartments London
Andrew Superior Apartments Apartment
Andrew Superior Apartments Apartment London

Andrew Superior Apartments Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 5 out of 25 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 3 bedroom apartment ice a clean just what we needed highly recommend
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but misleading
Totally comfortable place with a central location. Not very up to date and some things didn’t work - my stove top was broken for example. The building is an apartment building and not very fancy from the outside. The location shown on the map is NoT where you’ll stay!! The staff was very helpful, but they are not available 24 hours.
Stayed 2 nights in Nov 2019

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Central location but NOT where described
First a warning: the rooms/apartments are not located at the specified address! The address is for the check-in office, and the apartments are located up to 20 minutes away by foot. My apartment was located 10 minutes walking from the check-in, which still made it very centrally located. The apartment itself was clean and comfortable. Some things were very well done (kitchen, shower), but there was room for improvement overall. Some things felt cheap and there weren’t any extra amenities. For example there was a coffee pot, but no filters provided. The street the apartment was located on was busy. I personally felt safe in the neighborhood, but some might not feel comfortable walking around alone, especially at night. The customer service was excellent, friendly and attentive. However, I saw them interacting with multiple customers upset about the location of the rooms, and in these cases, didn’t offer any solutions, discounts or Compensation. Overall, it was an excellent choice for me because of the location.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Not a happy booker for the 1st time
Did not get what was expected, since agency chooses rental location. Checking in was an inconvenience too.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
When arriving at the property there was not an easy way of finding the flat as the whole building was still covered in scaffold. I rang the reception of Andrew Superior and they could not really provide me any guidance. The bed in the apartment was a standard double of very poor quality, the bed sheets/duvet was too small for the bed and only one pillow provided. An ironing board was provided, but no iron! All in all I will not be using Andrew Superior again and would not recommend.
Stayed 2 nights in Sep 2019

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good enough
Had to travel 1 mile away to collect the key. On arrival I was informed there was an issue with the apt I had booked and they were sending me somewhere else!! They should have called me to inform me so i coud make other plans. They did not so I was left no option to stay in this far inferior apartment. Dirty. Not in the same area.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! Very clean & lovely. Would stay again without hesitation.
Stayed 3 nights in Jun 2019

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is close to transportation and supermark
The place is spacious. Good for 6 people. The only thing is there is no toilet paper.. we have to rush to get some ourself. Thank god the supermarket is close by. Transportation is walking distance. The worst part is the office is far from the actual staying place. Thank god I have the cab driver to wait or else it’s difficult to get another ride for the 6 of us.
Stayed 3 nights in May 2019

8/10 Good

cavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The property was clean and functional
Wasnt the location that was planned, and location that was offered initially was far from the location that was booked. A second location was closer and had all the facilities, but as a business user WIFI was very important, and with 1MB download and 0.26 up was basically unusable. I did mention this to the people and no response was given.

4/10 Poor

paul, Doncaster

Liked: Cleanliness
Disliked: Staff & service
The apartment is 20 minutes from check in so that's a real pain ..The apartment we were in was on the ground floor and you can here every person walking past whilst trying to sleep ..it was a nightmare all night ..

8/10 Good

Nicholas, Bolton

Liked: Staff & service, property conditions & facilities, room comfort
Almost perfect...
Fantastic location, but could do with more utensils in the kitchen. The bedding was not 100% clean too. Let down what was a stunning apartment in a great place.

2/10 Terrible

ARNAUD B.

Disliked: Cleanliness
Aucune communication !
Bonjour suite aux circonstances du coronavirus j’ai contacté de nombreuses fois le propriétaire pour obtenir un report du séjour ou un remboursement partiel . Je n’ai reçu absolument aucune réponse Said la veille de l’arrivée pour confirmer notre arrivée . Nous avions prévu ce séjour comme cadeau de noël pour nos enfant autant vous dire que la déception est grande ,.le minimum aurait été un minimum de dialogue . En résumé aucune communication aucune compassion . Je me dois de communiquer aussi sur FB de cette mauvaise expérience Abritel
Stayed 4 nights in Apr 2020

2/10 Terrible

Tiziana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza da dimenticare
Camere sporche dalla camera da letto al bagno. Le lenzuola non emanavano un buon profumo. L’acqua calda del tutto assente e non ne parliamo per farsi una doccia, il flusso dell’acqua molto ridotto. Anche se abbiamo sollecitato la struttura per risolvere il problema, non si è risolto nulla perché per far sì che si potesse avere l’acqua calda, è stato fatto qualcosa ai termosifoni, gli ultimi due giorni siamo stati senza riscaldamento nonostante fuori facesse freddo. Solo la posizione è buona perché vicino alla stazione Aldgate, ma nulla più.
Stayed 4 nights in Apr 2019

8/10 Good

karine

Liked: Cleanliness, property conditions & facilities, room comfort
correct
L'appartement est bien situé à côté de la City et du métro. Grand lit assez petit, on a préféré dormir dans le canapé lit qui était plus large. Par contre, sensé être un appartement pour 4, mais que 2 《grands》lits, nous avions demandé un lit d'appoint que nous n'avons pas eu... Motre fils a dormi par terre, cela ne le dérange pas ! la propreté ok.
Stayed 5 nights in Feb 2019

8/10 Good

graziela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

dupont

Liked: Cleanliness, staff & service, property conditions & facilities
Un séjour c'est super bien passer l'endroit était au top bon quartier
Stayed 3 nights in Jun 2018

8/10 Good

Mia Haubro

Liked: Cleanliness, staff & service, property conditions & facilities
Fin nok
Sengen var meget kort og ikke særlig bred. Kvarteret var længere væk end beskrevet og man bor midt i et invandrekvarter. Ellers fint
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Diferente ubicación
El departamento no esta en la dirección dónde se hace el check in, esta a 15 minutos al norte en un barrio no muy seguro, lleno de graffitis y basura.
Stayed 4 nights in May 2018

8/10 Good

Mimmi

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Mycket tåg störning
I det stora hela är vi nöjda. Det hade varit bra om en karta skickats med vart vi skulle gå för att hitta både inchecknings gatan och lägenhets hotellet och vilket område (Tower Hill). Eftersom vi hade barnvagn med så skulle det stått att det inte fanns hiss

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wanyoung

Disliked: Cleanliness, staff & service, property conditions & facilities
전혀 다른 호텔로 배정받음
저희는 이 호텔이 아닌 다른 호텔, 그것도 런던의 전혀 다른 지역의 호텔로 배정받아 시내로의 접근성이 매우 힘들어 여행내내 불쾌했습니다. 우리가 묶었던 곳은 Shadwell 지하철역근처인 City docks apartment 였습니다. 그리고 이 호텔의 check-in place가 따로 있어 호텔체크인후 또다시 짐을 가지고 택시를 타고 이용해야했습니다.

2/10 Terrible

Wanyoung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전혀 다른호텔로 배정받음
예약한곳과는 전혀 딴 지역 호텔로 배정받아 여행기간내내 불쾌했고 교통비와 시간낭비가 엄청났음

4/10 Poor

SEVERINE, Montpellier

Liked: Cleanliness, property conditions & facilities, room comfort
DECEPTION EMPLACEMENT
Lors de la réservation depuis la France, il était noté que l'appartement se situait à Waterloo. La situation me convenant, j'ai donc opté pour ce choix. J'ai réservé et payé en ligne. Quand j'ai reçu la confirmation de réservation j'ai vu que les appartements n'était pas situés dans cette même zone. En effet, le bureau ou nous avons récupéré les clés en arrivant était situé proche de la station de Métro Aldgate East. Et l'appart en lui-même était situé à 20 minutes à pieds de là. Arrivée de nuit à l'appart au pied duquel se trouve la ligne de chemin de fer,donc autant dire que le calme n'était pas au RV. Très bel appart très spacieux, tout confort mais grosse déception quant à la situation. Si c'était à refaire je prendrai un hotel plus central comme je le souhaitait au début (Waterloo).