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Hampton by Hilton London City

4.0 star property

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Photo gallery for Hampton by Hilton London City

Front of property
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Free daily on-the-go breakfast
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Brick Lane
    ‪1 min walk‬
  • Liverpool Street
    ‪12 min walk‬
  • Sky Garden
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place London City East

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (857)
The price is $191
per night
$229 total
includes taxes & fees
Mar 8 - Mar 9
Hyatt Place London City East

About this property

Hampton by Hilton London City

4-star hotel in Shoreditch
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning.
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This eco-certified hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in May 2023.

Hampton by Hilton London City is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1007 reviews
Rating 8 - Good. 383 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff and good gym!
Gym is well stocked with new equipment, clean and bright. Staff is kind and cheerful and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Asvini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff members all very friendly and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, and made such an effort for our son’s birthday. The hotel was incredibly clean and the room was spacious. Close to the tube stations. Breakfast was very busy (half term), but good choice.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. It was close to the tube, close to Brick Lane, lots of dining options nearby, great buffet breakfast included, wonderful staff. The list goes on and on. I felt very safe here. The room was clean and had a gorgeous view of the city. We will stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

GIORGI

Stayed 6 nights in Oct 2024

8/10 Good

Jenny

Stayed 2 nights in Oct 2024

8/10 Good

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zowie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Arulselvan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the Transportation
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanna

Stayed 7 nights in Oct 2024

8/10 Good

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work event. The day I booked- actually two hours later- my location changed 45 min Away and the hotel refused to let me have a refund or change hotels or even to another property of Theirs. Expedia and the hotel Both claimed it was up to the other. The smoke alarm went off during the middle of the night. And the air and heat was tricky- kept waking up to no air and a boiling room. Or freezing when I tried to get warm. We had a few incidents where the elevator got stuck, and a really creepy guy stared at me all the way up the elevator and came to my floor. And the hotel had a strange setup- when trying to get back from the gym I got lost because it’s in a different wing from some rooms. But the staff was super super friendly and accommodating and helpful. The place was very clean other than the sofa thing and headboard which were dusty. The area has a lot of food options, but it was 30 min taxi or Uber from most things in the city I tried to get to and thus an extra expense.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ! Staff so professional and helpful. Other than having to wait for my room for 25 minutes after check in … the entire experience was perfect!
Stayed 6 nights in Oct 2024

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 7 nights in Aug 2024

6/10 Okay

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was highly average. Surrounding area was quite run down.
Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Property conditions & facilities
Good complimentary breakfast but not centrally located for tourism
Stayed 4 nights in Sep 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff was very nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time
Stayed 1 night in Oct 2024

10/10 Excellent

Karolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic gym, love having a peloton there to use.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

MOISES, Poinciana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024