Arriva Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arriva Hotel

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception
Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Russell Square
    ‪14 min walk‬
  • Tottenham Court Road
    ‪4 min drive‬
  • The British Museum
    ‪4 min drive‬
  • London (LCY-London City)
    ‪40 min drive‬

Room options

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Arriva Hotel

3-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This London hotel also offers tour/ticket assistance, a garden, and a front-desk safe.

Arriva Hotel is a smoke-free property.

Arriva Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 373 out of 1421 reviews" "
Rating 8 - Good. 462 out of 1421 reviews" "
Rating 6 - Okay. 331 out of 1421 reviews" "
Rating 4 - Poor. 147 out of 1421 reviews" "
Rating 2 - Terrible. 108 out of 1421 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

RongJun

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is good!
Stayed 2 nights in Oct 2024

6/10 Okay

Jess

Disliked: Property conditions & facilities
/
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy for an early check in (0445) for the Eurostar to Paris
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
Stayed 1 night in Oct 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not at all what is advertised. The bathroom was not clean. There was blood or other matter on the walls. The carpets were disgusting. I don’t recommended this property to anyone, especially a women travelling alone as the doors didn’t even close properly. The “towels” provided were see through, the pillows are non-existent. The proximity to King’s Cross was the only appealing thing about this hotel and in the future I would stay farther away to avoid this place. If we hadn’t paid for this before hand we would have checked out immediately but didn’t want to loose out on that money since this hotel was grossly over priced and over rated when we booked.
Stayed 1 night in Oct 2024

8/10 Good

Mohammed

Stayed 1 night in Oct 2024

4/10 Poor

tahir

Stayed 1 night in Oct 2024

6/10 Okay

Alastair

Liked: Cleanliness
The walks are very thin and hallways noisy, just okay for
Stayed 2 nights in Oct 2024

8/10 Good

Akin

Traveled with family and small children
Liked: Cleanliness, staff & service
Good location with affordable prices
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Amenities, property conditions & facilities
This property was zero percent of what I had expected. There are signs stating that breakfast was not being served due to COVID, televisions that do not work, remotes that do not work, and beds that feel like they are well over a hundred years old (I’ll exaggerate slightly on this as they exaggerated in their ad about it being comfortable). While I understand that London is busy, there are HUNDREDS of better hotels. Honestly, I think that sleeping under the bridge would be more comfortable. The staff was kind, however this owner/manager should really consider the fact of how things impact others, such as having lifts that do not feel safe etc. Further—I have even heard some of the staff talking about how they have poor reviews removed so they can still keep their ratings—so do not trust the stars they have as there may be many other poor reviews they have worked to remove.
Stayed 6 nights in Oct 2024

8/10 Good

Adrian

Stayed 1 night in Oct 2024

6/10 Okay

jeremy

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good and bad
Better room than before it is cold and heating for building is off so it is a disappointment
Stayed 1 night in Oct 2024

6/10 Okay

henry

Traveled with family
Disliked: Amenities
WiFi was non existent and the room was in the basement with window sill really dirty. Very noisy outside
Stayed 7 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was the complimentary shampoo sachets were ompossibleto.open
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yanai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service
Room was average for the price. A lot of traffic noise. The staff were very good.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed overnight as working in the area. Room and hotel are perfect for those who are planning to use it just for rest.
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Our room was ground floor street side. Traffic noise was terrible throughout the night. Motorcycles racing, sirens, etc. No AC, so we needed an open window, but had to make do with a fan. No smoking inside the hotel, but we had to walk through smoke to get inside. Hotel staff and others stood near the door to smoke. Advertised that they have a restaurant, but there isn’t one. Bed was ok, but pillows were hard. Towels old and thin. I would not stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

GARY

Business traveler
Liked: Cleanliness, staff & service
In theory there's nothing fundamentally wrong with the hotel but just my particular visit and room wasn't so good. The friendly receptionist made the check-in process easy. The lift worked and at first glance the room seemed OK - clean room, sheets and towels, tea and coffee making facilities, a TV, WiFi, etc. But as I settled in I started to notice the flaws. The room was far too hot but if I opened the window it was too noisy outside. The TV wouldn't switch on. The bed was far too hard for my comfort level. The shower water pressure was very disappointing. But the worst part were loose floorboards above me that squeaked as the guests in the room above walked around and they didn't settle down until well after midnight, so I could finally settle down to sleep too - only to be woken up by the fire alarm siren in my room sounding for a couple of seconds just before 2am. It woke me up with such a start that it took me another hour to get back to sleep - mainly because the people above me had obviously been woken up too! I realise most of problems might be room specific so your milage might vary but I can't forgive the fire alarm incident and I won't be staying there again.
Stayed 1 night in Sep 2024

8/10 Good

Shakeal

Stayed 1 night in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location location location
Stayed 3 nights in Sep 2024

2/10 Terrible

Rory

Disliked: Staff & service
Stayed 1 night in Sep 2024