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Ashburn Hotel

4.0 star property

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Photo gallery for Ashburn Hotel

Front of property
Daily continental breakfast (GBP 10 per person)
King Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
111 Cromwell Road, London, England, SW7 4DP
  • Hyde Park
    ‪14 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • Big Ben
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for King Room

King Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

King Room

9.4 out of 10
Exceptional
(44 reviews)
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room

8.4 out of 10
Very good
(22 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Doule Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Queen Doule Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

King Double Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1002)
$291 nightly
The price is $291 total
includes taxes & fees
The Resident Kensington

About this property

Ashburn Hotel

4-star hotel in London City Centre
Along with coffee/tea in a common area, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Ashburn Hotel offers 38 accommodations with safes and complimentary newspapers. Plasma televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ashburn Hotel features multilingual staff, gift shops/newsstands, and tour/ticket assistance. Wireless Internet access is complimentary. This London hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

Ashburn Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Bulgarian, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 10 for children
  • Coffee and tea in common areas

Things to do

  • Ecotours
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashburn Hotel
Ashburn Hotel London
Ashburn London
Hotel Ashburn
Ashburn Hotel London, England
Ashburn Hotel Hotel
Ashburn Hotel London
Ashburn Hotel Hotel London

Ashburn Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Room was a good size for a London hotel and very comfortable. Great location, less than 5 minute walk to coffee shops, pubs, restaurants, grocery and pharmacy. Glouster RD tube station is about 3 minutes walk away and has many lines that can quickly take you to all of the sights.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy 3 night stay

Dated but clean and roomy in king size bedroom. Shower glass shield terrible allowing water on floor that needed to be cleaned up daily. Heated bathroom floor nice. Cannot control room temperature but there was a portable heater in the room that worked well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rajat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to underground station, restaurants, Starbucks, burger king, convenient stores, grocery stores. Within 15-20 min underground train ride from most of the tourist attractions. Spacious rooms Quick check-in and check out
Stayed 5 nights in Apr 2025

10/10 Excellent

Clive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly hotel. Good breakfast options. Staff were very welcoming and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, excellent location (about ten minutes walk from loads of free museums - Natural History, Science museum, Victoria & Albert, and more I'm sure but honestly you could already spend a week or more just at those) as well as Hyde Park and Kensington Palace. Tube station right nearby, lots of great food options within ten or fifteen minutes walk, and a couple of grocery stores (Waitrose and Sainsbury's) within a couple minutes. Our room was up top floor (elevator included) and lovely, spacious and nice. Despite the tube being clearly audible from outside, it was almost competed silent in the room - well soundproofed to outside! The doors, a bit less so, so the hallway was fairly audible although we never heard anyone else in their rooms. Classic styling to the rooms with nice furniture and gorgeous wallpaper! I think the wallpaper was new in ours, and there was a slight plasticky smell especially if we'd been gone all day and the day had been warm, but it wasn't bad and faded quickly. Only real issue was the water pressure - I think because we were on the fifth floor? Water pressure was very low: it was possible to take a shower, but it was a noticeably meager shower. Water was good quality and hot (hot water pressure was actually noticeably higher than the cold water pressure) though so that was nice - room had a shower/ bathtub combo, as well, so maybe a bath would've been a better plan, but I'm not sure how long it would take to fill. Really great overall!
Stayed 5 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience from the time I checked in to the time I checked out. Convenient location, friendly staff. Breakfast could’ve been better.
Stayed 4 nights in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with reasonable rates

Comfortable bed, helpful staff. Great for attending an event at the Royal Albert Hall or general sightseeing. Room was very hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Janete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Martine

Stayed 1 night in Mar 2025

8/10 Good

maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel with walking distance to major attractions
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and affordable, in a great spot very close to the Piccadilly line which will get you from Heathrow to all the big central London stops. Very helpfully held our bags for us on the last day while we wandered around as well. Would definitely stay again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, room was comfortable and well kept, brilliant price.
Stayed 1 night in Feb 2025

8/10 Good

Nada

Business traveler
Liked: Cleanliness, staff & service, amenities
I actually liked the hotel which reminded me of old guest houses in Egypt. The property itself is old and could benefit from some refurbishment (e.g. the window frame in the bathroom had some brown muck in the corners and could probably be reseated and the lining curtains lost their white colour!) But the establishment is run like a traditional hotel centring guest needs. The staff was also very polite, obliging and pleasant. I had a couple of requests that they met immediately and a third one that was summarily dismissed but I think if the manager was there he would have obliged! I am just used to much finer establishments in general. But I felt safe and my stay was comfortable and I would stay there again if I cannot afford another place.
Stayed 1 night in Feb 2025

10/10 Excellent

Halley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Serita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy!

Great location near the subway station. Also, there are many restaurants within walking distance. We enjoyed eating brkfst every morning at Zack’s restaurant nearby. Room was clean and bed was very comfortable! We really did not have any trouble and enjoyed our stay. Staff was friendly and we really appreciated the complimentary early check-in!!! Would stay again!
Stayed 2 nights in Jan 2025

2/10 Terrible

juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t accidentally book for a child. This hotel literally put us out in the street at 10pm when we asked for an extra blanket for our 15 year old daughter who was supposed to sleep in the sleeper sofa. The room had a king bed and a sleeper sofa so we incorrectly assumed we could sleep there. They allowed us to check in with no problems, we hid nothing and then three hours later they came to inform us we could not stay in the same room. Either put our 15 year old daughter alone in another room across the hotel or in the basement or leave. Thankfully there was a Hilton across the street which was much much cleaner and friendlier!
Stayed 1 night in Jan 2025

8/10 Good

Mark, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here 4 times over the last 20 years and the service has always been excellent. The location is also fantastic. It could use a little updating though.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Convenient location with eateries in walking distance. No hand rail meant difficulty mounting the wide slippery steps. Room was okay but numerous little problems like leaking kettle, off milk, flashing main light that meant we had to only use bed lights made our stay less than perfect. Staff were lovely and tried hard to help immediately but it spoilt our time there. Only continental breakfast offered but there was full English signposted in the dining room. Don’t think we’ll be back
Stayed 1 night in Nov 2024

6/10 Okay

RONALD

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Hesham

Traveled with partner
Disliked: Amenities
WE GOT ELECTROCUTED FROM SHOWER KNOBS!!! DO NOT GO TO THIS HOTEL IT’S A DEATH TRAP! My wife and I got electrocuted as we turned on water before going in shower. They promised it was fixed but it wasn’t. THE MAINTENANCE MAN used an electric sensor and it showed electricity in shower - TWO TIMES!!!! Then they moved us to a different room and denied what happened. Manager there is SO INCOMPETENT!!! Her excuse for not addressing the situation was bcs she was busy with Halloween. Front desk staff was great. They confirmed that being electrocuted was unacceptable and manager will reach out. She was extremely INCOMPETENT.
Stayed 9 nights in Oct 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to tube, walkable to many London sites
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional. Great hotel with an old world feel - without compromising on the perks of modern amenities. Located in a posh and safe area. It is 3 minutes from the underground. The rooms are bigger than most in the area. Free snacks, water, coffee and tea in your room. Bonus - they have a fridge. This is my go to hotel in London. This is not for those looking for a modern “American” hotel. This is a period hotel that feels like a big hug.
Stayed 1 night in Oct 2024