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Berjaya Eden Park London Hotel

3.0 star property

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Photo gallery for Berjaya Eden Park London Hotel

Interior entrance
Exterior
Property amenity
Lobby sitting area
Point of interest

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
35-39 Inverness Terrace, Bayswater, London, England, W2 3JS
  • Hyde Park
    ‪13 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Royal Albert Hall
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Quadruple Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Double Bed

  • 318 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Classic Single Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Berjaya Eden Park London Hotel

3-star hotel in London City Centre
A restaurant, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite.
Berjaya Eden Park London Hotel offers 110 accommodations with laptop-compatible safes and coffee/tea makers. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Berjaya Eden Park London Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Berjaya Eden Park London Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Lithuanian, Malay, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1860
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.
All guests must show a valid photo ID at the property. The property reserves the right to refuse guests without identification.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Berjaya Eden
Berjaya Eden Hotel
Berjaya Eden Park
Berjaya Eden Park Hotel
Berjaya Eden Park London
Berjaya Eden Park London Hotel
Berjaya London Park Hotel
Berjaya Eden Park London Hotel - United Kingdom England
Hotel Berjaya Eden Park
Berjaya Eden Park London, England

Berjaya Eden Park London Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 126 out of 1004 reviews
Rating 8 - Good. 349 out of 1004 reviews
Rating 6 - Okay. 245 out of 1004 reviews
Rating 4 - Poor. 175 out of 1004 reviews
Rating 2 - Terrible. 109 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy one night stay nearish notting hill without a craxy price tag
Stayed 1 night in Nov 2024

8/10 Good

Lorenzo

Stayed 3 nights in Dec 2024

2/10 Terrible

Hanna

Stayed 1 night in Dec 2024

4/10 Poor

Caroline

Traveled with partner
Disliked: Amenities, property conditions & facilities
Everything is tiny. I could barely fit as a 5’6, 120 lb person. The room holds only enough space for the bed- even your suitcases won’t fit without you tripping over them. They have signage saying not to drink the sink water, yet no other water is provided unless you seek it out at the desk. No bottles in the room or anything. When we arrived at the stated check in time our room was still not ready and we had to wait for it for 30 more minutes. There was no air so it was horribly hot. The photos online make it look much nicer than it is.
Stayed 1 night in Dec 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, room comfort
Overall good. Location good with park, restaurants and supermarkets just round corner.
Stayed 3 nights in Dec 2024

6/10 Okay

Moa

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fast response via e-mail when we needed to contact the Hotel before our trip. The room was very noisy, we could hear people walking outside in the hall and it sounded like they were inside the room. Very poor ventilation, fortunately we were staying there in autumn, I can imagine it would be insufferable in the summer. Hard beds and very squeaky bathroom door that didn't close properly, but other than that everything worked. The room was clean and the location is excellent.
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
..
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2024

4/10 Poor

Brayn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berjaya Eden
Front desk etiquette need to be reviewed and improved. No hospitality welcome feeling. Friendliness is doesn’t exist.
Stayed 1 night in Nov 2024

10/10 Excellent

Stig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Krista

Stayed 5 nights in Oct 2024

6/10 Okay

J

Traveled with group
Liked: Staff & service, property conditions & facilities
Staff excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Ok
Friendly staff, room was small considering it was supposedly a deluxe room. Very hot in the room, unable to switch off radiator properly. Opened the curtains to get to the window and as the room was in the basement it had bars on the windows making it feel like a prison cell! Good location, easy for travel around London and plenty of eateries.
Stayed 2 nights in Nov 2024

4/10 Poor

shahram

Disliked: Staff & service, property conditions & facilities, room comfort
Nobody at reception Nobody help
Stayed 1 night in Nov 2024

10/10 Excellent

sumiyo

Stayed 2 nights in Nov 2024

6/10 Okay

Danial

Business traveler
Liked: Cleanliness, room comfort
It was alright
It was just right be warned there is a 50 pound deposit requirement on check-in they hold for three to five days. Friendly and welcoming staff. Bed was comfy shower was ok room was an ok size. It was a basement room which I'm neutral about.
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location
Stayed 1 night in Sep 2024

2/10 Terrible

Leonardo

Stayed 6 nights in Oct 2024

10/10 Excellent

HUSSAIN

Stayed 1 night in Jul 2024

4/10 Poor

Ignacio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, loud, small rooms. Great location though but thats about it...
Stayed 2 nights in Sep 2024

6/10 Okay

Ignacio

Disliked: Amenities, property conditions & facilities
Old, messy, small rooms, extremely small shower
Stayed 2 nights in Sep 2024

10/10 Excellent

julieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was standing in the place was just what needed for the five day trip was beautiful. The staff amazing you have to stay.
Stayed 5 nights in Sep 2024

4/10 Poor

T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
First experience at this hotel and sad to report that it was overall poor. Very tired room (218) with stains on wall, carpet and chair. No hot water to shower. Telephone not working Irritated by request at reception for £50 deposit (not experienced this anywhere else)
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so hot in our room. We had a window we were able to open and a small table fan for a little air circulation. We asked for another fan for the room and they said NO to us. The room have no AC and they need some updating. It was very bare bones. I would not stay there in the summer time.
Stayed 6 nights in Aug 2024

4/10 Poor

Kerry

Disliked: Cleanliness, property conditions & facilities
Wouldn't stay again
Solo traveler so just went for a single room. Check in was fine, the room wasn't. Mold in the shower, water pressure was really bad, couldn't get the shampoo out of my hair so used the sink instead. The walls of the bedroom had water stains from leaks, damp patch and paint coming off the wall in serveral places. Never left milk for drinks, so had to go and get it, but kept taking towels when the sign says hang them up if you wanted to reuse, not very eco friendly. On check out, the customers in front got, how was your stay? What was your favourite thing you did? I didn't even get a hello, all he said was this is your void receipt.
Stayed 3 nights in Aug 2024