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Best Western Buckingham Palace Rd

3.0 star property

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Photo gallery for Best Western Buckingham Palace Rd

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, free cribs/infant beds, free WiFi
Exterior
Reception
Shower, hair dryer, towels
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
8-12 St. Georges Drive, London, England, SW1V 4BJ
  • Buckingham Palace
    ‪15 min walk‬
  • Hyde Park
    ‪19 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Single Bed

  • 130 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

2 Double Beds, Non-Smoking, Standard Room

  • Sleeps 4
  • 2 Double Beds

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is $386 total
includes taxes & fees
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About this property

Best Western Buckingham Palace Rd

3-star hotel in London City Centre
This hotel features a 24-hour front desk, a computer station, and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite.
Best Western Buckingham Palace Rd offers 81 accommodations with safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Best Western Buckingham Palace Rd features a vending machine, tour/ticket assistance, and a front-desk safe. A computer station is located on site and wireless Internet access is complimentary. This London hotel also offers a television in a common area and an elevator.

Best Western Buckingham Palace Rd has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Buckingham Comfort Inn
Buckingham Palace Comfort Inn
Comfort Inn Buckingham
Comfort Inn Buckingham Palace
Comfort Inn Buckingham Palace House
Comfort Inn Buckingham Palace House London
Comfort Inn Buckingham Palace London
Comfort Inn Buckingham Palace Road Hotel London
Comfort Inn Buckingham Palace Road London, England
Comfort Inn Buckingham Palace B&B London
Best Western Buckingham Palace Rd Hotel London
Best Western Buckingham Palace Rd Hotel
Best Western Buckingham Palace Rd London
Comfort Inn Buckingham Palace
Best Buckingham Rd London
Best Buckingham Rd London
Best Western Buckingham Palace Rd Hotel
Best Western Buckingham Palace Rd London
Best Western Buckingham Palace Rd Hotel London

Best Western Buckingham Palace Rd Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 294 out of 911 reviews
Rating 8 - Good. 384 out of 911 reviews
Rating 6 - Okay. 152 out of 911 reviews
Rating 4 - Poor. 51 out of 911 reviews
Rating 2 - Terrible. 30 out of 911 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ricky

Business traveler
Liked: Cleanliness, room comfort

Poor breakfast option

Very disappointing breakfast selection
Stayed 1 night in Feb 2025

8/10 Good

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could do more to ‘save the planet’

Hotel was clean and comfortable. Although it felt like it was under construction a bit! Lots of workmen around and banging. Staff though were very helpful and attentive. I was upgraded from a single room to a bigger room with four single beds. No phone in room. No plant-based milk but when I phoned they found me some for breakfast. Disposable cups in room and heating turned up too high. Standard message about leaving towels used on the floor to ‘save the planet’. Not much for vegans at breakfast. Practical and handy for Victoria.
Stayed 1 night in Feb 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice property worth another visit!

Overall I found the hotel to be very good and wonderfully well located half a block from Victoria Coach Station and two short blocks from Victoria Rail and Victoria Tube Stations. It was close to some theatres and restaurants. The property was freshly renovated and well maintained. It consists of four or five historic townhouses and an issue I had was that my building had no elevator and only steep, winding steps. The staff without hesitation carried my large luggage up and down but the configuration might be challenging for anyone with mobility issues. I should have requested a lower level room. The breakfast was nicely served in the lobby but choices were very limited … definitely “continental. Rooms and the lobby had coffee and tea available all the time. Even the “double rooms” seemed small but the hotel had a lot of character and was very comfortable and clean with lots of hot water and great water pressure! I would return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael, Cheltenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time to stay here. Great location, always helpful staff and spotless room.
Stayed 1 night in Feb 2025

8/10 Good

G T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Victoria station but room too hot

We had a basement room in one if the annexes in Hugh Street. Very Very hot all of the time and had to have air conditioning on a lot. Downside, very narrow staircase down so hard to take case up and down. Lots of mirrors which was great, actually had the desk/mirror and plug sockets in sync (so many hotels don’t) and beds were comfy. Great for Victoria Station. I would return but not in a basement room
Stayed 3 nights in Feb 2025

2/10 Terrible

Adrian

Stayed 1 night in Feb 2025

8/10 Good

Gerard

Liked: Cleanliness, property conditions & facilities
The room was a very small single with bathroom en suite. It was in a clean condition with Wifi, tea/coffee, hairdryer and safe were provided as well as a range of bathroom items. The bed was comfortable yet small. As regards value for money in that location close to Victoria Station, I had no complaints. Staff were helpful and a pretty basic breakfast was available for a modest price. I had difficulty operating the heating/AC system with both a wall AC unit and radiator with separate controls, excessive for the scale of the room. I would consider returning to this hotel or another in the Best Western chain, but would probably pay extra for a "double" room. All in all, good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudio, Wareham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable but not too expensive hotel very near to Victoria coach station. Very clean room and very comfortable bed (nice firm mattress). Quiet despite its proximity to a main railway line. Continental breakfast was very good given the price (though the breakfast room was slightly cramped) and I was able to store my luggage for free and securely (I was given a luggage tag).
Stayed 1 night in Jan 2025

8/10 Good

Kym

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the stay, good value but breakfast only served until 9.30am so missed that - would have been great if it was served until 10.30am so you can have a bit of a lie in, especially on a Saturday!
Stayed 1 night in Jan 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice when visiting London

Convenient location for Victoria bus terminus and station. Reception staff helpful. Clean, comfortable bed. Nice room, even if on the small side.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, Cheltenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, clean modern bedroom (with an excellent bed!) and bathroom and great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vera

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good Review

Really nice staff, on way in and I was given information leaflet about events in London that I briefly mentioned in conversation which was really helpful. The staff were really polite and helpful and gave us basic knowledge of area when we arrived which was great. The room was clean and tidy
Stayed 4 nights in Dec 2024

8/10 Good

Esteban, Rock Hill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel just for a night or two
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

The staff are exceptionally welcoming and helpful. Positively surprised by their kindness. Faint train noises can be heard from basement rooms, but not disruptuive. While the bathroom sink is quite small, but the overall bathroom is clean and well-maintained.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Hoi Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Junaid

Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Dragos

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was in a below street level room, reasonably clean but rather noisy from other guests and street noise, small room, worn out furnishings, difficult to access power ports. Didn't find the place to be good value for the rate. Would prefer to not stay again
Stayed 1 night in Aug 2024

6/10 Okay

Hanh

Traveled with family
Liked: Staff & service
Disliked: Amenities
Washroom is spacious but would be good if the staircase is straight and easy to walk. It’s quite tight to walk with luggages but we got help from the staff at check in.
Stayed 4 nights in Sep 2024

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! Close to Victoria Station and national express coach station.
Stayed 2 nights in Sep 2024

6/10 Okay

Dave

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not ADA friendly. Winding staircase is impossible for mobility issues. Ask for a floor without stairs.
Stayed 1 night in Sep 2024

8/10 Good

Shayping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the basement and it was difficult to carry luggages in and out of stairs (no elevator). Other than that the Hotel location is excellent.
Stayed 3 nights in Sep 2024