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Best Western Chiswick Palace & Suites

3.0 star property

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Photo gallery for Best Western Chiswick Palace & Suites

Lobby
Reception
Standard Studio, Multiple Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, soundproofing
Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
71-73 Chiswick High Road, London, England, W4 2LS
  • Eventim Apollo
    ‪5 min drive‬
  • Olympia Conference and Exhibition Centre
    ‪6 min drive‬
  • Kensington High Street
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (1 Single Bed)

Standard Room, 1 Twin Bed, Non Smoking (1 Single Bed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Twin Bed, Non Smoking (1 Single Bed)

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, Multiple Beds, Non Smoking

  • 295 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, Multiple Beds, Non Smoking

  • 295 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Best Western Chiswick Palace & Suites

3-star hotel in Chiswick
This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Best Western Chiswick Palace & Suites features a terrace, a vending machine, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Victorian hotel also offers a garden, a picnic area, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Chiswick Palace & Suites is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

Arabic, English, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parking height restrictions apply

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
Best Western Chiswick Palace London
Chiswick Best Western
Chiswick Palace
Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Man on Reception Named James Decent Rooms at a Goid Price Under a Omer for Two Nights Great Location for all your needs
Stayed 2 nights in Nov 2024

10/10 Excellent

N

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice surprise
For a Best Western..was pleasantly surprised..been refreshed and staff were lively
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between London and Heathrow. Quiet, safe, and walkable neighbourhood. One of my favourite places to stay while travelling to London!
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhiwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Convenient location. About 10 minutes walk to the Tube. If you would like to stay around the Chiswick area, this would be a good option.
Stayed 3 nights in Nov 2024

8/10 Good

Rayhaneh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Able to park onsite, refurbished, on the main high street, room cosy but enough for what we needed. Safe available and kettle with tea and coffee. Shampoo and hand wash holders and pumps broken and shelves in the room dusty but otherwise was a good stay.
Stayed 1 night in Nov 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a single room and it was small but that was to be expected. Comfy, clean
Stayed 1 night in Nov 2024

10/10 Excellent

Zhiwei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property. Convenient location if you plan to explore Chiswick neighborhood
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel although we had a downstairs room facing the road which was noisey.good breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Dominic

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition and dirty
Arrived at around 10pm after having to work late. Have stayed in best westerns in the past and cant say ive had an issue. I was “upgraded” to a rather odd studio flat which was 2 buildings away from reception. It was dirty, full of mould, bad paintwork, cracks in the wall and the supplied towels were stained yellow. It was too late for me to complain at the time and it was one night. I mentioned it to the receptionist the next morning on check out who was apologetic and offered a discount on another stay which i declined as i have no need. I would stay elsewhere. Breakfast was fine.
Filthy carpets
Stained towels
Cracked plaster
Mould
Stayed 1 night in Oct 2024

8/10 Good

Detlef, Tiny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel clean andcfriendly staff. Room was pn thd small side and bathrolm was tiny. Posdkbly an.outswing door woukd have been helpfull.to.enter the bathroom
Stayed 5 nights in Oct 2024

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Location
Only disappointing aspect of stay was room position on ground floor facing road. Quite noisy.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 1 night in Oct 2024

8/10 Good

amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and cost of the hotel was very good. It is in an area with plenty of dining choices and close to the transportation system.
Stayed 2 nights in Oct 2024

10/10 Excellent

ELEONORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and spacious room. Very well looked after property.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

6/10 Okay

John

Stayed 7 nights in Sep 2024

8/10 Good

IFAN GARI

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Comfortable property
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Ben

Stayed 4 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel
Fantastic hotel for a fantastic price
Stayed 2 nights in Sep 2024