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Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Bar (on property)
Lobby sitting area
Combined shower/tub, free toiletries, hair dryer, towels
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(35 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 217 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(112 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(95 reviews)
  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

ibis London Heathrow Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, (2728)
$142 nightly
The price is $142 total
includes taxes & fees
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Best Western London Heathrow Ariel Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 466 out of 1386 reviews
Rating 8 - Good. 447 out of 1386 reviews
Rating 6 - Okay. 251 out of 1386 reviews
Rating 4 - Poor. 117 out of 1386 reviews
Rating 2 - Terrible. 105 out of 1386 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Disliked: Staff & service, amenities, property conditions & facilities
No surrounding businesses, no surrounding restaurants, very little english speaking... Very small room. For the money, there are MANY nicer small lodges just a little farther up the road!
Stayed 1 night in Mar 2025

8/10 Good

Jojie

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Charles

Stayed 1 night in Mar 2025

8/10 Good

Ciaran

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speaking of value for money, around, first: Not too bad. However, I was there during the Heathrow closure disaster. Luckily, I booked early morning via Expedia and got a good price. 67 pounds Breakfast and an 18 pounds value dinner, at al tigether below 100 pouns. Staff was exceptionally friendly, and I got my room before usual check in time and a breakfast this very day *and a good breakfast, nice coffee too), instead next day (had to leave there at 4.45am). They even extended breakfast time due to demand! Room was clean, comfortable, had a cettle with a choice of tea and coffee. Other, later guest's were not that lucky, as prices per night and room went up within a few morning hours to even 650 pounds! Not blaming staff there however. My overall rating: Would stay there again. Taxi to and from Terminal 5, around 26 pounds. Acceptable. Altogether: Friendly and clean hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

I was very impressed with the service and registration, having never stayed there before. I am a Platinum Best Western member, but I was kindly given a free upgrade to an executive room. I am disabled and will go through my 15th knee surgery next month, so this was very beneficial for me. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean and comfortable. Lovely staff, good restaurant onsite.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ellie

Stayed 3 nights in Mar 2025

6/10 Okay

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Clean rooms are small though
Stayed 3 nights in Feb 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Convienient as it is close to the airport
Stayed 1 night in Mar 2025

2/10 Terrible

Haleh

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Traveled with partner
It’s outer London. What do you expect
Stayed 1 night in Mar 2025

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place!
Stayed 1 night in Jan 2025

2/10 Terrible

Colin

Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable overall

I was very comfortable staying there. Furniture and fittings showing their age though.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i could give it a 20 i would. I booked this hotel for my mom and they were nothing but friendly and helpful. All the staff were so friendly and polite to my mom. When i couldn't reach my mom because she forgot her charger at home, i called the receptionist. They were able to go to my mom's room and tell her how worried i was, before they proceeded to help her charge her phone. My mom was having issues with getting her whatsapp to work. The receptionist at another time went out of their way and ensure she reached me. Another time, my mom needed help printing out her flight ticket, they went ahead to help my mom print it out. They made sure she was comfortable. And when it was time to go my mom needed to wake up at 0300 and didn't know how to set the alarm on her phone. My mom told me they called and knocked on the door making sure she was up. They also arranged a taxi to get her to the airport. My mom spoke highly of the place and one of her favorite things was the array of breakfast buffet they had on display every morning. She would tell me how the housekeepers came everyday, regular as clockwork to clean her room. To the staffs that went above and beyond to help my mom, I thank you from the bottom of my heart ❤️
Stayed 7 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay for heathrow airport. Convenient for dropping off the rental car. Quiet had an excellent night slept well. Good breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Shelley

Liked: Staff & service
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Sadia

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Slightly shabby reasonably priced airport hotel, easy access to bus routes due to location at busy intersection. My single room although small was clean and comfortable. Given the location I am amazed that I didn't notice any air traffic noise. The free breakfast was impressive - full English, plus continental options, including fresh fruit. I would stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Rosa

Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Staff & service
No microwave
Stayed 4 nights in Feb 2025

8/10 Good

Nick

Business traveler
Functional & quieter than I thought given proximity to airport.
Stayed 1 night in Mar 2025