Best Western London Heathrow Ariel Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Bar (on property)
Daily buffet breakfast (GBP 15.95 per person)
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Standard Room, 2 Twin Beds, Non Smoking

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

  • 217 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 355 square feet (33 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Best Western London Heathrow Ariel Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (355 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 500 out of 1411 reviews" "
Rating 8 - Good. 446 out of 1411 reviews" "
Rating 6 - Okay. 240 out of 1411 reviews" "
Rating 4 - Poor. 116 out of 1411 reviews" "
Rating 2 - Terrible. 109 out of 1411 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay near the airport. Friendly staff. Good food and drink
Stayed 1 night in Nov 2024

4/10 Poor

NICHOLAS

Liked: Cleanliness, property conditions & facilities
As an inexpensive hotel in close geographic proximity to the airport, this Best Western's fine. The problem is that getting from the airport to the hotel's incredibly complicated and difficult, and the hotel did nothing to give me information before the trip. It turns out that there's no simple shuttle running every few minutes, there's a paid bus with a limited schedule. If I'd known beforehand, I could've planned accordingly or even just pulled pounds out of an ATM and gotten a taxi, but I never received any information or instructions before my trip. Airport staff tried to help but had limited/contradictory information. I took the subway from Heathrow to the West Side in my '22 trip in less time than it took me to get 2-3 miles from airport to this hotel after arriving a little before 21:00 on 11/1/'24. Also, breakfast doesn't start until 7:00 (at least on Sunday I departed), which seems weird for an airport hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Greg

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down hotel. Terrible food. Got sick from what was called lasagna
Stayed 4 nights in Oct 2024

8/10 Good

Israel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value-cost.
Stayed 1 night in Nov 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price, close to the airport, very friendly staff, recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Olubunmi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

keiron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to local transport to Heathrow.The bus stop was outside.Macdonalds a short walk.
Stayed 1 night in Oct 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Oct 2024

10/10 Excellent

SHUAI

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were helpful, friendly. Comfortable bed. Good restaurant. Will return on another occasion.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
Used for a stop over prior to travelling to Heathrow. Well serviced by bus. In fact dramaless travel if you are on a budget.
Stayed 1 night in Oct 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Mfanafuthi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Kaaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel was a great option and I’m very glad I stayed here. It was in a convenient location, quiet, and had everything I needed to enjoy my stay. I will be staying here again in the future. I just wish there was a gym on site.
Stayed 8 nights in Oct 2024

2/10 Terrible

Tyrel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is really nice for the price and location. Airport Shuttle for £8. You pay the driver in the morning with card or cash. The driver took me despite my reservation not going through. The lobby was nice and no issues with the room. The heated towel rack was a nice surprise. However, I was scammed on the breakfast. When I checked in I was given the option to purchase breakfast, which was odd because usually it’s complimentary but regardless I opted to purchase it. I was told it was a sit down service with a full menu and the cost was £12.50, which was over $20 by the time my bank added the international transaction fee. The next morning I come down for breakfast and it’s not sit down, it’s a buffet style with very little options. They have two types of eggs, hash browns, beans, sausages, ham and some other odds and ends. There was also juice and coffee but again, NOT a sit down with a full menu as I was told. I asked for a refund and was refused. This place should be embarrassed for scamming guest into purchasing a breakfast that should be complimentary.
Stayed 1 night in Oct 2024

4/10 Poor

Harold

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay the night before catching a flight out of Heathrow. Not fancy, but pleasant and the bus stops just a little way down the road. Thanks.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Molly

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty dirty and smelly. The service was good but the room was not clean, lots of stains, hair in the bathroom, and smell in the room. The toilet had a hard time flushing as well and the shower wasn’t great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
I enjoyed sitting in the cafe in the evening. The food was good and the people working there very friendly…
Stayed 1 night in Oct 2024

8/10 Good

Patti Ann

Stayed 1 night in Oct 2024

8/10 Good

Jean albert

Liked: Staff & service, property conditions & facilities
Good
It’s an acceptable hotel
Stayed 1 night in Oct 2024

8/10 Good

Sharandeep

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not happy that my room wasnt made on 2 occasions despite requesting this at reception... no fresh towels etc
Stayed 1 night in Oct 2024