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Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Located in the heart of the city, this hotel offers a convenient urban stay.
Enjoy a drink at the hotel bar, where a curved counter offers a selection of taps and bottled beverages.
Conference room with a long table and comfortable seating for meetings.
Relax in comfort with a large bed, bedside table, and plush chair.
Relax in the hotel lobby's central seating area, featuring two armchairs and a round table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(37 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 217 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(118 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(96 reviews)
  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Relax in a comfortable lounge area with a long sofa, round tables, and a patterned rug.

ibis London Heathrow Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, (2738)
$120 nightly
The price is $120 total
includes taxes & fees
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Best Western London Heathrow Ariel Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (355 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 464 out of 1374 reviews
Rating 8 - Good. 437 out of 1374 reviews
Rating 6 - Okay. 249 out of 1374 reviews
Rating 4 - Poor. 121 out of 1374 reviews
Rating 2 - Terrible. 103 out of 1374 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Uzodinma, Port Harcourt

Stayed 2 nights in Apr 2025

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience on a Layover

Had a very brief one night stay here for a Heathrow stopover due to a delay in my arrival. Staff were excellent at getting me sorted quick enough with a hotel transfer for the next morning. Only issue was some light getting in through the door, that is the room could be better darkened and some of the fixtures were looking old. Not something I would pay any mind to on a layover.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy, Oshawa

Stayed 1 night in Apr 2025

6/10 Okay

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive parking extra.

It would've been much better to show the parking charges. Its £15 a day on top of booking.
Stayed 1 night in Apr 2025

6/10 Okay

Caius William

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very adequate for our needs. good vale for money.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Anastasios

Liked: Cleanliness, staff & service
Descent place to spend a night while travelling from/to Heathrow
Stayed 1 night in Apr 2025

2/10 Terrible

Yasuto, Amstelveen

Stayed 2 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stopping point.

The reception was excellent. We arrived with a rollator due to limited mobility and changed our Room to be close to the lift, which was so thoughtful. They were also helpful in ordering us a taxi to take us to the airport. The restaurant food was reasonably varied.
Stayed 1 night in Apr 2025

2/10 Terrible

Krzysztof

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2025

4/10 Poor

Dan

Stayed 1 night in Apr 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
We booked a shuttle,it was confirmed but it wasn’t there.
Stayed 1 night in Apr 2025

4/10 Poor

Joanna

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel was really old, the curtains did not function and the whole aesthetic seemed outdated. We had to take our key cards back to the reception as they were not working. The staff seemed unhappy to be working there.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reception. Friendly staff. Phone in room not working
Stayed 1 night in Apr 2025

6/10 Okay

Julin Fernando

Liked: Cleanliness, amenities
Disliked: Staff & service
Visitors not allowed to come to the room! Not very good
Stayed 1 night in Mar 2025

8/10 Good

K

Traveled with group
Liked: Staff & service, room comfort

I would use again

Loved the location. Excellent local bus routes putside the hotel. Staff uber friendly and helpful. Food nice in the restsurant. Recommend the Indian food. Main gripe was the condition of the hotel. Slightly weather beaten and the cleanliness on the doors and handles was below my expectations. Toilet snd dhower spotless.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a room to be a bit noisy with lots of aircraft noise and a taxi stand. Parking lot was filthy.
Stayed 1 night in Mar 2025

6/10 Okay

martin

Business traveler
Disliked: Cleanliness, room comfort

Poor hotel stay

Poor room space more like a prison cell room Bath room taps broken na loose spinning round Door seals mouldy and in need for replacement Additional charges added to food un aware of and informed that’s right even though says discretionary
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

An oldie but a goodie!

The room was a bit tired but the lobby area and restaurant were much better. The breakfast was more than adequate with a large selection freshly prepared. This made up for the downfall in the presentation of the room. I almost forgot, even being right on a very busy road and aircraft landing behind that we heeard no noise. So very quiet.
Stayed 1 night in Mar 2025

8/10 Good

Shafia

Liked: Cleanliness, property conditions & facilities
I ran out of tea as wasn't replenished on the second day
Stayed 2 nights in Mar 2025

8/10 Good

landon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAFF.
Stayed 1 night in Mar 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Good facilities
Stayed 1 night in Mar 2025