Best Western London Heathrow Ariel Hotel

4.0 star property

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Front of property
Lobby sitting area
Bar (on property)
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Daily buffet breakfast (GBP 15.95 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Standard Room, 2 Twin Beds, Non Smoking

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

  • 217 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 355 square feet (33 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Best Western London Heathrow Ariel Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (355 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 504 out of 1442 reviews
Rating 8 - Good. 458 out of 1442 reviews
Rating 6 - Okay. 249 out of 1442 reviews
Rating 4 - Poor. 119 out of 1442 reviews
Rating 2 - Terrible. 112 out of 1442 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lack of hot water was the main negative. A hot shower would have been nice. Otherwise it was what I expected for the price.
Stayed 1 night in Dec 2024

8/10 Good

Bernt

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We can see that BW are making investments by procuring this hotel. Upgrading is needed as it is well worn. However, BW are to be respected for pricing the room rate accordingly. Nothing is wrong except a bit of system failure and looking / feels tired.
Stayed 1 night in Dec 2024

8/10 Good

Krysten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was tidy and clean, rooms are comfortable but small, however Facilitated everything you needed. Affordable. Would come back.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Could use wash clothes
Stayed 4 nights in Nov 2024

8/10 Good

PAOLO, HOLLY SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Need fridge and microwave.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Perfect for a pre flight stay
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels. Old and dated rooms When asked for clean ones, Front desk gave us hand towels and not regular towels.
Stayed 1 night in Nov 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight before flight
Stayed overnight, a very cold night -2 C and no control over thermostat in room. A heater was produced for us however. Thought a bath would warm us up, but no plug. Again one was produced, so all well. Perfect location for London bus service to the terminals. Plenty of buses running the route and a list is in reception to remind you of bus numbers. Most importantly room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Vladimir, Montclair

Stayed 1 night in Nov 2024

10/10 Excellent

Tremaine

Liked: Cleanliness, staff & service, amenities
The eggs were delicioso
Stayed 1 night in Nov 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and service. A bit overpriced!
Stayed 1 night in Sep 2024

4/10 Poor

Brenda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old property and the rooms and bathroom were not clean. There wasn't any staff to help 4 older ladies with luggage and the requested room near to an elevator for 2 handicapped ladies wasn't available. There wasn't a top sheet for the bed - only a comforter covered by a duvet that looked like it hadn't been changed recently. Thank goodness it was only for 1 night.
Stayed 1 night in Nov 2024

6/10 Okay

Alese, San Francisco

Disliked: Staff & service
The staff had an attitude. I didn’t feel welcome
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for an overnight stay prior to flying. Restaurant serves decent food and staff are polite. Note that there are no convenience stores around the hotels in this area.
Stayed 1 night in Nov 2024

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the airport with the shuttle can sign up, good for an early flight at Heathrow.
Stayed 1 night in Nov 2024

8/10 Good

Raine

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for LHR
Does what it says on the tin, good quality/price ratio
Stayed 1 night in Nov 2024

2/10 Terrible

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Graham

Traveled with family
Disliked: Property conditions & facilities
choice of lactose free food in the evening was limited and there was no indication at breakfast of lactose free status. Room was terribly small, a double bed table and chair although it was almost impossible to sit at the table as there was less than 2 feet betwen the end of the bed and the table
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Adam

Liked: Staff & service
Just a room for the night, basic and convenient
Stayed 1 night in Nov 2024

6/10 Okay

kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Fair value for money - rooms needs updating
Good Points - Value for money ( low cost involved ) hand car wash at rear. Plenty of parking ( paid ). friendly quick / check in. Good location for Heathrow. Quiet room options Bad Points - Rooms in desperate need of updating Room TV had only a couple of channels tuned in
Stayed 1 night in Nov 2024