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Best Western Victoria Palace

3.0 star property

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Photo gallery for Best Western Victoria Palace

Property entrance
Restaurant
Suite, 1 Queen Bed, Kitchen, Annex Building | In-room safe, desk, soundproofing, iron/ironing board
Hallway
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$154
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

Standard Room, 1 Twin Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2

Similar properties

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, free cribs/infant beds, free WiFi
Best Western Buckingham Palace Rd
  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
4.1 out of 5, Very Good, 1,007 reviews
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About this property

Best Western Victoria Palace

3-star hotel in London City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Best Western Victoria Palace features tour/ticket assistance, concierge services, and express check-out. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a front-desk safe and an elevator.

Best Western Victoria Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Reviews

Best Western Victoria Palace Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 1007 reviews
Rating 8 - Good. 467 out of 1007 reviews
Rating 6 - Okay. 166 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

Reviews

6/10 Okay

Greta

Traveled with family
Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.
Stayed 4 nights in Aug 2025

8/10 Good

Gbenga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel, Penhold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all sites
Stayed 1 night in Aug 2025

8/10 Good

Muzaher-ul

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great room. Plenty of space. Staff was very friendly and helpful
Stayed 6 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Shannon

Stayed 2 nights in Aug 2025

6/10 Okay

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were so small. A person could barely walk around the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dae Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Stayed 1 night in Jul 2025

4/10 Poor

Dean

Disliked: Cleanliness
Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).
Stayed 2 nights in Jul 2025

8/10 Good

Veronica, Bryn Mawr

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key
Stayed 3 nights in Jul 2025

8/10 Good

Nicola

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly people at the front desk
Stayed 3 nights in Jun 2025

8/10 Good

Tracey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole property was being renovated. Our room had new carpet, paint, etc. The staff was very friendly and accommodating. Enjoyed our stay!
Stayed 2 nights in Jun 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and adequate..the shower is small..very expensive breakfast 39 pounds a person.
Stayed 3 nights in Jun 2025