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The International Hotel

3.5 star property

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Photo gallery for The International Hotel

Exterior
Lobby
Aerial view
Aerial view
Lobby lounge

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Marsh Wall, London, England, E14 9SJ
  • Tower of London
    ‪7 min drive‬
  • Tower Bridge
    ‪7 min drive‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room (without Window)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually decorated, individually furnished, desk, laptop workspace

Suite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Point A Hotel - London, Canary Wharf

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.4 out of 5, Excellent, (1023)
The price is $70
per night
$83 total
includes taxes & fees
Apr 6 - Apr 7
Point A Hotel - London, Canary Wharf

About this property

The International Hotel

Hotel in Canary Wharf
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers coffee/tea in a common area, concierge services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

The International Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Jennys - This restaurant specializes in Regional cuisine and serves breakfast and dinner.
The Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Jennys
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 477 out of 2014 reviews
Rating 8 - Good. 422 out of 2014 reviews
Rating 6 - Okay. 392 out of 2014 reviews
Rating 4 - Poor. 323 out of 2014 reviews
Rating 2 - Terrible. 400 out of 2014 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shazia

Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Stayed 1 night in Dec 2024

4/10 Poor

Rajwinder

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily Rose

Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

David

Stayed 1 night in Dec 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,cannot fault at all,food,drink, comfort,it has it all,been there many times,and will be going there again soon
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely and the room was ok , but the duvet was very thin and hardly went over the edge of the bed. It also was a very cold night and the heating did not work and there was no blankets
Stayed 1 night in Dec 2024

2/10 Terrible

Supriya

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No water in the room charging for water also No welcoming no proper information of room i stayed underground no wifi no connection .
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful Hotel ever stay in London
During 3 weeks stay. 1) No room cleaning, and received complaints by receptionist about floor condition. Each day needs to go down collect towels and toilet rolls. 2) be requested change room with no sense excuses, even it extended reservation a week in advance. 3) final week treated costumers extremely not friendly. In total, this was most terrible experience stay hotel in London.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception took a long time and did not mention anything like breakfast times, departure time, stairs, lift etc. Breakfast was the main problem, I heard and witnessed several fights between guests and waiters or waiters and other waiters, there was shouting and yelling, banging of utensils and furniture. This happened on both days making breakfast very stressful especially on the second day when one argument verged on becoming physical.
Stayed 2 nights in Dec 2024

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities
Hotel itself was fine only issue was i booked a double room and ended up in a twin, i checked in at nearly midnight so by the time i went to the room i wanted to go to bed. When i told the same lady who checked me in on my departure, her response was wasn't the 2 beds pushed together? Bizarre to say the least!
Stayed 1 night in Dec 2024

8/10 Good

ebiakpo john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Zeshan

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
They had two single beds but in picture was a double bed, room too cold
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
This was my 10th (or more) visit to this hotel just this year. To be honest, I have always chosen this property for its affordable pricing and convenient location for my travel needs. However, I was never particularly impressed by the service, which I found to be below basic standards. To my surprise, things have significantly improved during my recent stay, and for the better. The new reception staff were excellent, showcasing politeness and exceptional service. I regret not catching their names, but I would like to highlight two individuals: the gentleman who checked me in was extremely polite and patient, and the next day, a young Persian boy handled my request for a late checkout with exceptional courtesy and professionalism. Something has clearly changed for the better at this hotel. Whatever you’ve done, please continue! I now have many more reasons to return to this property, beyond its reasonable pricing.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, I will definitely come to this hotel again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Charlotte

Stayed 1 night in Dec 2024

2/10 Terrible

Luisa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The initial booking was absolutely fine, upon arrival still seemed like the area was very nice being in Canary Wharf. The hotel up on entry, was dated, I saw two mice in the area near the bar, the staff gave off a very negative energy like I was a real inconvenience. The room was badly decorated (room 926) and the bed also broke with a wheel basically derailing!! The window on the ninth floor was literally hanging on for its life by a screw, which in turn caused issues with a draft coming through and making it cold. I do have photos upon request should anyone feel like getting back to me. This made a 40th birthday celebration very dank!
Stayed 1 night in Dec 2024

10/10 Excellent

Md

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their security deposit returning time is too much. They take up to 14days to return it. Also they don’t have noice cancellation system. We can hear sound from the next room. Perhaps those the room is ok, well decorated,cleaned. I will rate 7/10
Stayed 1 night in Oct 2024

2/10 Terrible

alasdair

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of last resort
Terrible hotel. Where to start? The room was small and smelled dirty. The windows didn’t open and there was no ventilation. Stains on the toilet floor which looked like it hadn’t had a good clean for a while. The shower was hard to control so it was either hot or cold. The room wasn’t cleaned in the 3 nights I was there. Had to move on last night due to water coming through the ceiling of the toilet. Breakfast was disgusting. Sausages and bacon looked like they were deep fried with grease dripping from them. WiFi was not free despite paying nearly £150 a night. Choose somewhere else.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024