The International Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The International Hotel

Exterior
Lobby lounge
Aerial view
Aerial view
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Marsh Wall, London, England, E14 9SJ
  • One Canada Square
    ‪7 min walk‬
  • Museum of London Docklands
    ‪11 min walk‬
  • Cutty Sark
    ‪11 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room (without Window)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The International Hotel

Hotel in Canary Wharf
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers coffee/tea in a common area, concierge services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

The International Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Jennys - This restaurant specializes in Regional cuisine and serves breakfast and dinner.
The Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Jennys
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 470 out of 2020 reviews
Rating 8 - Good. 421 out of 2020 reviews
Rating 6 - Okay. 395 out of 2020 reviews
Rating 4 - Poor. 327 out of 2020 reviews
Rating 2 - Terrible. 407 out of 2020 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Stayed 2 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with Window is extra, wifi is extra, no bottled water in room, Staff that don't care, no charge!
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive thing I can say about this place is that I survived. Do yourself a favour and stay literally anywhere else. Sleeping in your car would be an upgrade compared to this place!
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof location in Canary Wharf but staff are terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Daphne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle Monica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Matt

Business traveler
Disliked: Staff & service, property conditions & facilities
Just terrible.
It’s a really drab hotel in need of an overhaul. Reception was slow. You had to pay £7 a day if you wanted WiFi in your room (per device!). The code I was given didn’t work and the hotel refused to give me a refund the next day. Overall, a terrible experience and I will never go back. I suggest you find another hotel if you possibly can.
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff must have special training to be so unhelpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, room comfort
Birthday trip
Hotel is a little tired, but can't fault the cleanliness. Breakfast quality was only to a good standard, but staff were excellent, efficient and courteous.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The refurbished rooms are great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick

Stayed 1 night in Nov 2024

6/10 Okay

jamie

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Mohammed Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room
Stayed 1 night in Nov 2024

8/10 Good

Rabia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We booked this hotel very last minute and were thankful for the last few rooms. It was easy to commute to by the underground and affordable. We requested for an upgrade and one of the staff members called Shahadat kindly upgraded our room with a window view. We really appreciated this.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
O.k. Stay. Hotel room wasn't great regarding HVAC - no opening window & temperature control on wall didn't seem to work (setting a lower temp. didn't cool the room). Convenient for the O2 (wouldn't have been if Tube strike hadn't been cancelled !) & close to Canary Wharf shops / cafes.
Stayed 1 night in Nov 2024

2/10 Terrible

Avinash

Stayed 2 nights in Nov 2024

10/10 Excellent

Fidelma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KENNETH

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced 90s style
Tired hotel and over priced with a unfriendly welcome
Stayed 1 night in Nov 2024

2/10 Terrible

Vaughn

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
You get what you pay for with London hotels and this hotel is at the lower end of the price spectrum. However, windows that are jammed open, showers that spray all over the bathroom floor aren’t acceptable. Overall, very poor.
Stayed 1 night in Nov 2024