Brunel Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brunel Hotel

Premium bedding, in-room safe, desk, blackout drapes
Exterior
Lobby
Lobby
Restaurant

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
79-81 Gloucester Terrace, London, England, W2 3HB
  • Kensington Gardens
    5 min walk
  • Tukdin - Flavours of Malaysia
    1 min walk
  • London Paddington Station
    4 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Family Room

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Brunel Hotel

3-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Brunel Hotel offers 40 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Brunel Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Brunel Hotel has a restaurant on site.

Languages

Arabic, Bulgarian, English, Hindi, Italian, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brunel Hotel
Brunel Hotel London
Hotel Brunel
Brunel London
Brunel Hotel London, England
Brunel Hotel Hotel
Brunel Hotel London
Brunel Hotel Hotel London

Brunel Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 890 reviews" "
Rating 8 - Good. 360 out of 890 reviews" "
Rating 6 - Okay. 218 out of 890 reviews" "
Rating 4 - Poor. 88 out of 890 reviews" "
Rating 2 - Terrible. 69 out of 890 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Serena

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff were lovely and welcoming and the room was decent however there are mice. We were unable to sleep due to the mice and felt that it had ruined our stay. Due to this there was also a foul odour in our room which made it unpleasant and difficult for us to breathe.
Stayed 1 night in Sep 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

william

Liked: Staff & service
Stayed 5 nights in Aug 2024

6/10 Okay

Bailey

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Shower didn’t work right
Stayed 4 nights in Aug 2024

4/10 Poor

Dave

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was stifling hot the entire stay because our room AC couldn’t keep up. The lift was broken for the last 5 days of our stay resulting in us having to carry suitcases up 4 flights of stairs. The front desk staff were pleasant but couldn’t assist with simple tasks like replacing dead batteries in the tv remote. Lastly the shower temperature control could not be adjusted for colder water resulting in hot showers for all during a small heat wave. We brought it up to the staff twice but they were unable to adjust the water temperature to anything below very warm. While we didn’t observe any mice, there were mousetraps under the beds. Our room was advertised as a family room however the room was way too small for 5 people especially with a bathroom that is the size of an airplane bathroom. The hotels location is convenient to Paddington Station and Hyde Park but I would not reccomend it at all. The value for money is low and the staff responsiveness to guest issues is quite poor as well.
Stayed 6 nights in Aug 2024

6/10 Okay

Kelly

Traveled with family and small children
The family room was very small.
Stayed 1 night in Aug 2024

8/10 Good

Saskia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The area was great and the staff too rooms were small but comfy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anuja

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Value for money
Staff were lovely, breakfast was lovely. Room was small but had everything we needed, maybe the bathroom could do with a refurb. Only issue I had was the noise but it was good value for money and great location
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and accommodating. The location is very central and in a safe area.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Paddington station
We stayed for a couple of night's and the hotel was excellent. We had a basement twin room, air conditioning. The free breakfast is also really good. The area is really nice close to Paddington Station. Plus Hyde Park is in walking distance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and very convenient to be near Paddington Station
Stayed 7 nights in May 2024

2/10 Terrible

effat

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First of all, staff were not nice or have skills to deal with customers, they were rude and taught. Second, maintenance of the room was bad. Raining water was leaking from the roof and stinky smell especially in the night, and mices were running in the room. Unfortunately, there was no solution to make us safe and comfortable in the room. The manger moved us to other wores hotel which was faraway from the centeral area. Also, that room didn't have air-conditioning or a good fresh air. This hotel was a worse experience we had in our trip. Don't recommend it at all. Just wasting money and time at bad place and staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was overall excellent. I will return to this Brunel Hotel in the adjacent future. 💯❤️🙏✝️
Stayed 5 nights in May 2024

8/10 Good

Jandira

Stayed 2 nights in May 2024

8/10 Good

David Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only minor problem was room was very warm at night with only window opening maybe 6 inches
Stayed 7 nights in May 2024

10/10 Excellent

Joykumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and comfortable. Great location. Front desk and kitchen staffs were very kind and helpful. Breakfast was super good. Overall excellent hotel and would highly recommend.
Stayed 3 nights in May 2024

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Ka Ho

Traveled with family
Liked: Cleanliness, staff & service
Overall is good, but room is too hot at night and弓mattress too soft
Stayed 2 nights in Apr 2024

8/10 Good

fabian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2024

2/10 Terrible

Yasamin, Albany

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were Mice in my room. during my stay: 1) the phone wasn’t working despite my report, 2) the elevator was out of order, causing inconvenience for my dad with heart issues, 3) the shower was not functioning, 4) only one of the broken heaters was fixed, leaving the room cold, and 5) there were mice in the room. I had to move due to this issue, and my belongings were affected.
Stayed 3 nights in Mar 2024

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property. It was dirty and moldy and the bathroom showers failed to work. The elevator was broken the entire time.
Stayed 6 nights in Dec 2023

6/10 Okay

Ifeyinwa

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
My room had issues with the doors and the shower wasn’t working. Breakfast was nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Amazing staff and exceptional service.. will definitely be back for another stay..
Stayed 2 nights in Jan 2024