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COMO Metropolitan London

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Photo gallery for COMO Metropolitan London

Lunch and dinner served
Interior
Deluxe Room (City) | Exterior
Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$382
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room (City)

Deluxe Room (City) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (City)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park) | Premium bedding, minibar, in-room safe, desk

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite | Premium bedding, minibar, in-room safe, desk

City Suite

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan) | Premium bedding, minibar, in-room safe, desk

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Premium bedding, minibar, in-room safe, desk

Suite (Park)

  • Park view
  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Park)

  • Park view
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City) | Premium bedding, minibar, in-room safe, desk

Junior Suite (City)

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • City view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

  • City view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10) | Premium bedding, minibar, in-room safe, desk

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan) | Premium bedding, minibar, in-room safe, desk

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

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Interior
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  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 315 reviews
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About this property

COMO Metropolitan London

Hotel in London City Centre
A full-service spa, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Change of towels is available on request.
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, COMO Metropolitan London features a health club and a steam room. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities consist of a business center, 5 meeting rooms, and coworking spaces. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

COMO Metropolitan London has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
NOBU - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Family friendly

  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 587 out of 843 reviews
Rating 8 - Good. 187 out of 843 reviews
Rating 6 - Okay. 38 out of 843 reviews
Rating 4 - Poor. 17 out of 843 reviews
Rating 2 - Terrible. 14 out of 843 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Frederik

All straff members were very professional and helpful. I found the design of the room and hotel overall to be a nice balance of a minimalist impression but with high quality details everywhere. I would not hesitate to return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMO Metropolitan is a wonderful find in London. I has an excellent location across from Hyde Park and convenient to Mayfair shopping and galleries. The staff made our stay so easy and comfortable for our family. We will return again and again, KK
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great greeting at reception, room and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
Stayed 3 nights in Sep 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ihab Essa

Stayed 2 nights in Sep 2025

10/10 Excellent

Donya

Stayed 1 night in Sep 2025

6/10 Okay

Nirjhar

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Stayed 5 nights in Sep 2025

10/10 Excellent

Juliana Cayetano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and plenty of amenities. Customer Service is excellent!
Stayed 6 nights in Sep 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Clean, very tech heavy, modern styling. Best thing was a bidet in the toilet.
Stayed 3 nights in Sep 2025

8/10 Good

James

Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing service and the room was spacious. I was upgraded to Hyde park view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hidden spot on Hyde Park corner that is extremely accessible with friendly and helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 8 nights in Jul 2025

10/10 Excellent

William, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in one of the elite areas of London, still a great value for money and a truly fine small hotel. The staff are very helpful, the Parkview rooms are among the best in the city, And it's close to both the parks enjoyment and getting away, and all of Mayfair and the West End for entertainment and dining. The spa is also very good A real gem.
Stayed 1 night in Jun 2025

8/10 Good

jaiyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Jul 2025

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda, Epsom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, quiet and spacious. The service was impeccable, friendly and so supportive (our luggage was delayed and they really helped).
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Hotel. Special mention to manager Stefano
Stayed 2 nights in Jul 2025

10/10 Excellent

Farhad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anwar

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

AMS

Pleasant staff from check-in to check out. Always available and happy to help. Great to be recognized as a repeat customer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.
Stayed 1 night in Jun 2025