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Canopy by Hilton London City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV
Restaurant
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Financial District
    ‪1 min walk‬
  • The Gherkin
    ‪6 min walk‬
  • Liverpool Street
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms) | In-room safe, desk, laptop workspace, blackout drapes

Family Room, 1 King Bed (Connecting Rooms)

  • 570 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Peloton Wellness)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Accessible

7.8 out of 10
Good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Canopy by Hilton London City

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Canopy by Hilton London City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 819 reviews" "
Rating 8 - Good. 154 out of 819 reviews" "
Rating 6 - Okay. 39 out of 819 reviews" "
Rating 4 - Poor. 11 out of 819 reviews" "
Rating 2 - Terrible. 18 out of 819 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mardel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Staff was amazing, the room was welcoming with an excellent bed. Will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and loverly roof top bar
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nothing short of outstanding. Limited dining options around the neighborhood, but decent enough.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristine

Stayed 3 nights in Sep 2024

10/10 Excellent

Jabea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s fine, but nothing impressive by any means. It’s probably the worst “luxury” Hilton I’ve ever stayed in, as it came across as “cheap.” The staff were great though, so no issues there. Just not the quality room or building you’d expect from the Hilton portfolio.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chiara

Stayed 1 night in Oct 2024

4/10 Poor

Lorie

Business traveler
Stayed 3 nights in Oct 2024

10/10 Excellent

Filiz

Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yasmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The overall vibe of the hotel was very nice. We were very impressed with our room. It was super spacious and the beds were very comfy. We also loved we had the option to stream on the TV. We hardly heard any noise from outside of our room. The only thing they could improve on was the water pressure of the shower as it was pretty weak. The breakfast was also very nice with lots of options.
Stayed 1 night in Oct 2024

10/10 Excellent

Michele, Wesley Chapel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we absolutely love the location and how clean the room was.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Amazing! Staff were so friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vijay

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The good and not so good
The good: My room was great, very quiet and spacious. Perfect location, near Aldgate station, Spitalfields Market and Liverpool st. Breakfast was solid, though long queues for the 2 coffee machines. The bad: The front desk employees were not very pleasant or helpful. I arrived in the morning on an overnight flight and asked if they might have a room available a bit earlier than their usual check-in time, 3pm. The person I dealt with said they'd try to have it cleaned earlier but couldn't guarantee and were impatient about taking payment even though no one was waiting behind me. I went for a long walk and when I came back to the hotel at 2pm to see if my room might be available the front desk person said it'd be ready in 10 minutes. Great. I went up to the desk after 10 minutes and they said the same thing. Then 3pm came around and the room still wasn't ready. There were a bunch of guests waiting in the lobby for rooms by now. An employee eventually came to me with a key shortly after I asked what the issue was. He said nothing and put the key in my hand and didn't let me know where the room or lifts were. I had to go to the desk to ask. I understand that an earlier check-in is an exception, however the employees could have communicated the situation clearly to avoid disappointment. They also could have been a lot nicer to guests waiting for rooms beyond the check-in time. In the end I just avoided dealing with them and enjoyed the room & convenience of the location.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the canopy hotel, rooms were very clean & lovely, couldn’t fault the staff & service provided . Nice breakfast & lobby area too. Good location, would like to stay again one day :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Henrietta

Stayed 1 night in Sep 2024

10/10 Excellent

Eduard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nayeema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan, Deland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice clean rooms
Stayed 2 nights in Sep 2024