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Canopy by Hilton London City

4.0 star property

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Photo gallery for Canopy by Hilton London City

Exterior
Bathroom shower
Room
Room
Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • The Gherkin
    ‪6 min walk‬
  • Liverpool Street
    ‪9 min walk‬
  • Sky Garden
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms) | In-room safe, desk, laptop workspace, blackout drapes

Family Room, 1 King Bed (Connecting Rooms)

  • 570 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Peloton Wellness)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Accessible

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
4.6 out of 5, Wonderful, (1222)
The price is $206
per night
$248 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Saint

About this property

Canopy by Hilton London City

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Canopy by Hilton London City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 836 reviews
Rating 8 - Good. 157 out of 836 reviews
Rating 6 - Okay. 41 out of 836 reviews
Rating 4 - Poor. 11 out of 836 reviews
Rating 2 - Terrible. 18 out of 836 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Savannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night on our honeymoon and the staff was amazing. We were able to check in early and they even added some extras.
Stayed 1 night in Sep 2024

10/10 Excellent

geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk to the metro/tube station very convenient. Walking distance to tower bridge. Room is spacious and very clean. Italian restaurant inside the hotel pretty good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent! They helped us with all of our questions. The only thing that was a problem was the homeless people sleeping near the front door. The outdoor area in front of the hotel (table & chair area) should be closed off at night. There were several homeless people making their home for the night & it didn't feel safe to pass them while getting to the front door, as it was locked & we had to get buzzed in by the staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kriti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. The staff are very attentive and helpful. Devika was really approachable and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible, very helpful and welcoming. It was my partners birthday and they gave us a free upgrade and drinks! We had a great time, thank you!
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, very close to tube and easy walking distance to Tower Bridge, Thames and Spittlefields. Staff on front desk were great and hotel room was large and very comfortable. Having a Nespresso machine and a refillable water carafe (with a chilled water machine in hall) were great additions to the room. We would definitely go back to the hotel and would recommend it. Only suggestion for main hotel was that it was a shame that they closed the outside bar seating area at 10pm and, whilst inside, the bar remained open, it felt a little like they were clearing up from 10pm. Our biggest disappointment was rooftop bar, which we were told was a separate business to the hotel but as a customer that isn't clear. Staff are not very welcoming and despite several times declining filtered water for the table, they brought some anyway, then poured it even though we asked them to take it away and then tried to charge £4 for it. We were drinking champagne so it really wasn't that we couldn't afford the £4, it just felt underhand when we had said no. If someone had said upfront that there was a table service charge including water then that wouldn't have been an issue, but it's the fact that its clearly a sneaky add on to an already expensive bar. Not a tactic I would expect in a good hotel. Didn't experience this in the other two rooftop bars we visited so try those instead. but overall Canopy Hilton is a great choice for its staff, location and good rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

ALISON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, rooms, breakfast and bar area. Would highly recommend a stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially chose the hotel for its location and it was a great find. We arrived early and were able to pre check in and leave our luggage, allowing us to go about the rest of the day. The room was spacious, clean and exactly what we needed. All staff were friendly and welcoming. The rooftop bar was relaxing and offered some good views of the area
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to Aldgate station, lovely Hotel. Staff very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Madlen

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Convenient, service is great too!!
Stayed 6 nights in Oct 2024

10/10 Excellent

carlin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy was a great choice for a convenient stay in London . Easy access to the tube was a plus
Stayed 3 nights in Sep 2024

10/10 Excellent

Benisa, Bartlett

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent food
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mardel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Staff was amazing, the room was welcoming with an excellent bed. Will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and loverly roof top bar
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nothing short of outstanding. Limited dining options around the neighborhood, but decent enough.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristine

Stayed 3 nights in Sep 2024

10/10 Excellent

Jabea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s fine, but nothing impressive by any means. It’s probably the worst “luxury” Hilton I’ve ever stayed in, as it came across as “cheap.” The staff were great though, so no issues there. Just not the quality room or building you’d expect from the Hilton portfolio.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chiara

Stayed 1 night in Oct 2024