Central Park Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Central Park Hotel

Cafe
Front of property
Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Reception
Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
49/67 Queensborough Terrace, London, England, W2 3SS
  • Kensington Gardens
    1 min walk
  • Queensway
    3 min walk
  • Kensington Palace
    10 min walk
  • London (LHR-Heathrow)
    37 min drive

Room options

Family Room, 3 Twin Beds

  • 177.9 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room (Windowless)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

  • 177.9 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room, 1 Twin Bed

  • 106 sq ft
  • Sleeps 1
  • 1 Twin Bed

Executive King Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Central Park Hotel

Hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
Central Park Hotel offers 299 accommodations with safes and hair dryers. LCD televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Central Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Central Park Hotel has a restaurant on site.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 24 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Renovations and closures

The property will be renovating from September 18 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Nearby parking fee: GBP 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Central Park Hotel
Central Park Hotel London
Central Park London
Central Park Hotel London, England
Central Park Hotel Hotel
Central Park Hotel London
Central Park Hotel Hotel London

Central Park Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 424 out of 1629 reviews" "
Rating 8 - Good. 507 out of 1629 reviews" "
Rating 6 - Okay. 329 out of 1629 reviews" "
Rating 4 - Poor. 185 out of 1629 reviews" "
Rating 2 - Terrible. 184 out of 1629 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Rosana

Liked: Cleanliness
The public areas have a/c but the rooms are incredibly warm, and the windows can’t be opened fully. Also the hotel is undergoing renovation and at 8am everyday, there is tons of noise outside the window. They have small fans to combat the heat but bigger fans or small a/c units should be available. Breakfast is ok, good to get you through lunch. My safe did not work. Overall an OK stay.
Stayed 4 nights in Aug 2024

8/10 Good

Puneesh, Northbridge

Traveled with family
Liked: Staff & service, property conditions & facilities
Location was very good. Queensway train station and market is within 2-3 mins walk making it very convenient to grab food and access trains. Lots of food options in the Queensway market. The hop-on/hop-off buses had a stop at 2 mins walk from the hotel which was great. Most attractions were at a short distance. The room was small, barely enough room for beds and a table. Bathroom was also quite small. Mattresses were not great. One mattress had something piercing out of it. Lot of good quality tea and coffee supplies. But they provided minimal toiletries. Area around it is safe to walk around even after dark. Staff was generally helpful. Sheets were clean. DIdn't feel that floor cleaning was all that great. There was no AC. They provided a fan but the room got quite hot a few times. The price was quite high but you are paying for the location more than anything else.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
During July 2024, we stayed in Room M42. We noticed the arduous path to get to the room and that it was also located adjacent to the service area of the hotel. This prompted a request to change rooms to one that was located off the main elevators. However, the clerk informed us that no rooms were available, but that we might be able to change rooms the next morning. Upon spending the evening in room M42, it became clear that the hotel knowingly rented us a room with inadequacies: the air conditioning did not work, and it appears that two running tabletop fans had been set-up in the room to mask this fact. Throughout the evening, the room temperature was like a sauna with the tabletop fans of little solace. In addition, the shower temperature was scalding hot and could not be lowered, so taking a shower was next to impossible. Other deficiencies included, the vanity light not working properly and the waste bin not opening upon stepping on the pedal. Happily, we were able to change rooms the next day. However, given the above, I asked for (and expected) a refund for the previous night’s stay. The hotel said they would look into the matter and come back with a quick resolution. After sending follow-up emails over the span of 3 weeks, I have not heard back from the hotel, at all. I find this extremely unprofessional and would suggest avoiding this hotel at all costs.
Stayed 4 nights in Jul 2024

2/10 Terrible

Sheila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awful !
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bar, good room (but small), and was conveniently located
Stayed 4 nights in Aug 2024

10/10 Excellent

Megan

Traveled with family
Liked: Staff & service
We had a great stay and it was perfect for our trip. Once the room is updated in the renovation then it will be even better. I only wish we could get more of the cool outside air into our room. We didnt spend much time in the room so it was fine though. The staff was wonderful and very helpful!
Stayed 2 nights in Aug 2024

6/10 Okay

Cathy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were too hot for sleeping in- we heard lots of visitors saying the same
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location! Having moved around other areas and seeing we could have potentially booked, im so glad we stayed in the one. 2mins to subway/bus. Quiet, clean street- where one street you have loads of restaurants and activity. The lobby and reception felt upscale and buffet breakfast was great! My one disappointment was the room which seemed to be a basement area and was not like those reflected in the pictures. The room was very small and felt like a dorm. Maybe we got this room because they are still in the upgrade process. We did have ac and everything was very clean and very comfortable - so overall i would stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Rafael Jr.

Stayed 10 nights in Aug 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sarah, Bridgend

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good valuw for money. Central location, 3 mins from tubes and parks. Very helpful staff. Comfy bed. Work going on currently so a bit noisy by 8am, but we were up anyway. Would stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Nelson, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As others review mentioned the hotel is under renovation. When booking make sure the room you are booking has Air Conditioning. Not all rooms in the hotel have air conditioner. I called to make sure before booking that they were air conditioner but when checking in we received one without it just a small fan. When explained to the front desk they were very friendly and helpful. They were able change our room for a smaller one with air conditioner. It didn’t have any windows but it was just fine for us. The hotel is great for the price, the lobby and reception are clean and comfortable. They do offer breakfast for additional charge, we didn’t have the opportunity to try it. The hotel is in a very great area with two train stations and buses near by. There is a comercial area two blocks away where you can find many restaurants, supermarkets, and shopping stores for your London souvenirs.
Stayed 3 nights in Aug 2024

6/10 Okay

Alphe

Disliked: Room comfort
Room too hot for summer nights. I had to stay outside for fresh air
Stayed 1 night in Aug 2024

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great neighborhood--big dissapointment
London was the last leg of my Europe 2024 vacation. Unfortunately, Central Park Hotel did not meet the standards of the other hotels I stayed in throughout my vacation. I made my booking through hotels.com and unbeknownst to me, I did not realize that in London (or at least in this hotel), air conditioning is an amenity. When I tried to speak to someone at the front desk about this issue they were simply dismissive about it and told me to take it up with hotels.com because they were not responsible for my misunderstanding. The front desk manager did not even offer any alternatives. The room itself was a reasonable size but, ventilation was poor even with the windows open. The bathroom, which was 5' Wide by 9' Long was uncomfortably small and the air vent which was connected to the air-conditioning system was also not functioning. I have traveled to London dozens of times in the past 30 years and I can assure you, there are definitively better hotels with much better service. I hope that once reconstruction is completed on this property things change, but I will for sure not stay here again.
Stayed 4 nights in Aug 2024

4/10 Poor

Victoria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was just fine. The website advertises very falsely the quality of the rooms. We were put in a basement room with no windows. Very musty, carpet was pretty gross looking. When I requested to move to a room with windows they said “the rooms not in the basement are so stuffy without AC not worth you moving”. Seems like the choices are bad and worse! Good price, but won’t be staying here again. Would prefer to pay more for a room with a window at the very least.
Stayed 2 nights in Aug 2024

6/10 Okay

Stuart

Traveled with partner
Liked: Cleanliness, staff & service
No air conditioning in room. Unpleasant smell in entry way and hall ways.
Stayed 1 night in Aug 2024

8/10 Good

Azeez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to lodge with family. Good customer service.
Stayed 4 nights in Aug 2024

2/10 Terrible

Manoj

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a complete disaster. The staff blatantly lies. They did not honor my booking and instead stuck me in a windowless basement room. Nesh, a staff member, assured me that I would receive a full refund if I canceled my stay, but when I did, they still charged me for one night. He completely lied about the whole situation. The hotel is undergoing renovations, and they cut off the water supply without warning. There are numerous complaints about clogged water and filthy bathrooms. They don't even have air conditioning, and the heat is unbearable when it's above 24 degrees. I strongly advise against staying at this hotel; it’s an absolute nightmare.
Stayed 2 nights in Aug 2024

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no warning when booking that the hotel was under construction. I booked a room and when I got there, I was put in a room that looked NOTHING like it was advertised, and it didn’t have AC as advertised. I had to briefly argue with the front desk and she them photos of what I booked, and they moved me to a different room. Apparently all of the photos of are the renovated rooms, but only 2 floors have been renovated. So beware when you book! Also, there was construction and drilling starting at 7am, so if you want a quiet hotel, this isn’t it. The mini fridge in my room wasn’t cold. The hairdryer in my brand new room was broken. Of the 3 lifts, only 1 was working so trying to get down from the top floor took ages. The location was 2 blocks from the underground and many food options. I will not book here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona M.J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very clean and comfortable. Staff were very nice and friendly. Special mention to the lovely lady behind reception who was exceptionally friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Rory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is was too hot even thou it wasn’t even a hot day
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed, Mississauga

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel is doing renovations now and a bit messy Rooms are like a sauna and the corridors are cold you open windows but still no air comes in other than the perfect location and the very nice staff the hotel condition needs lots of attention.
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Traveled with family
Liked: Staff & service
Room was clean and comfortable. We stayed in deluxe room in basement that had AC. Unfortunately a watch my wife had went missing.
Stayed 7 nights in Jul 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Executive room with excellent facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay - despite the renovations which will make it even greater. Quiet area close to Convenience Stores, Souvineer Stores, Pubs, Stations and Hyde Park
Stayed 3 nights in Aug 2024