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Chelsea Cloisters Serviced Apartments

3.5 star property

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Studio, 1 Double Bed | In-room safe, individually decorated, individually furnished
Flat-screen TV
Penthouse | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi
$126
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Natural History Museum
    ‪11 min walk‬
  • Hyde Park
    ‪14 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | In-room safe, individually decorated, individually furnished

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished

Executive Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | In-room safe, individually decorated, individually furnished

Penthouse

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

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About this property

Chelsea Cloisters Serviced Apartments

3.5-star aparthotel in London City Centre
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. A washer/dryer, free WiFi, and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Chelsea Cloisters Serviced Apartments features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This London aparthotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available onsite for a surcharge.

Chelsea Cloisters Serviced Apartments is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 477 out of 2342 reviews
Rating 8 - Good. 800 out of 2342 reviews
Rating 6 - Okay. 526 out of 2342 reviews
Rating 4 - Poor. 283 out of 2342 reviews
Rating 2 - Terrible. 256 out of 2342 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, room comfort
A nice roomy apartment, very centrally located
Stayed 4 nights in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, room comfort
Great location, responsive staff. I love staying at an apartment hotel
Stayed 3 nights in May 2025

2/10 Terrible

Tania

Traveled with family
Disliked: Room comfort

Mould in the bathroom and dirty windows

We were ‘upgraded’ to 2 bedroom suite. However, the rooms were very tired and chipped. The bathroom had mould between the tiles etx and the windows were absolutely filthy around the frames. The windows are metal single glazed and didn’t close properly so the noise was terrible. It would be really cold and draughty in winter. The bedding was clean the towels were okay. Staff and reception are really lovely and so helpful. They stored our luggage for us. The location is excellence for the Chelsea Flower Show and for Battersea Power Station. Kings Road is a great shopping area.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Room comfort

Chelsea Cloisters - Beware

During my 3 night stay, I parked my car by the street just 1 min away from the reception. My car was broken into and my rear windows were smashed. When I asked the reception about this, one of the staff said he saw the windows smashed around 6am in the morning but it was not the their responsibility to report to the police. They were unable to provide accurate CCTV footage to teh police even though they had CCTV. Further, when I asked for extension for 1 hour on Check Out day, as I had to wait for window repairers to clear out the glass in my car; I was told they could only extend 30 mins. I had to speak to manager in the office and she agreed to extend to 12 noon. The reception was unhelpful and unfriendly. Safety around this area is poor and criminals are at work around here. Do not stay here if you have to drive your car here. The evening before, their fire systems were activated and 3 fire trucks attended though I was told it was just a system failure. The place does not feel safe at all.
Stayed 3 nights in May 2025

10/10 Excellent

STEPHANIE YOLANDE MARIE-PAULE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time there. Good as always! We love it, this is why we came back!
Stayed 3 nights in May 2025

10/10 Excellent

Tobius

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Onuri

Liked: Property conditions & facilities
Pretty good studio space with hob and oven , washing and drying , good bathroom, however it was pee in the toilet and hair when I arrived , so that tells me , the cleaning isn’t very thorough. Or maybe it was just my room? It’s good for a short stay- I would stay here again if I was in a pickle. Mainly stayed here for the location, and convenience of the washing and kitchen facilities.
Stayed 1 night in Feb 2025

6/10 Okay

Dustin Robert

Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

carrie

Liked: Cleanliness, amenities
Great find in Chelsea neighborhood. Great for shopping or just walking the neighborhood. Love the concept of having a flat but in hotel setting. One note - on previous stats I guess I was in executive studio which is remodeled and sparkling clean. This trip I needed an early check in and got an older studio - footboard on bed was dirty, closets old and sticky. A bit depressing but did not affect my overall trip. Everything else great.
Stayed 12 nights in Apr 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was exactly what we were looking for, some private space for when we put out daughter to bed and close to everything.
Stayed 5 nights in Apr 2025

6/10 Okay

Clive

We enjoyed our 13 day stay at Chelsea Cloisters and will return.
Stayed 13 nights in Apr 2025

6/10 Okay

Lynne

Traveled with family
Liked: Room comfort

Staff beyond great. Rooms rough around the edges

Firstly a shout out to the amazing staff. All of them are super lovely kind helpful and are fantastic in every way. However the rooms are a little rough around the edges and the street noise is insane. Ask for an interior room. In the 6 nights I stayed I witnessed a car being broken into. A party van with extremely loud music clearly selling dr*gs, delivery of laundry at 3am in a truck which was so noisy. I’ve lived in central london on and off for years and never experienced these things.
Stayed 6 nights in Apr 2025

6/10 Okay

Sharon

Traveled with family and small children
Liked: Amenities
Overall great location and handy for what we wanted but could do with a bit more attention to detail on cleaning and place is worn in areas but to be expected if constantly filled.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Carolyn

Disliked: Property conditions & facilities
This was a convenient property for me to stay at for my meeting. Unfortunately the room I was given was nothing like the images on the website I booked through. My room was noisy from the traffic outside. It was only secondary glazed. The windows on the bathroom and kitchen were not secondary glazed and were old rusty with many panes cracked and broken. The final issue was the damp on the wall of my bedroom from the en-suite bathroom. It may have been convenient and cheap but I would rather have paid a little more for a nicer hotel. One positive was that the bed was very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan, Manchester

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well priced accommodation with great access to transport, museums, Albert Hall. Rooms are a little tired, but clean and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Davina

It was close to hospital
Stayed 2 nights in Mar 2025

10/10 Excellent

Abhay, Plano

Liked: Cleanliness, property conditions & facilities
First time we rented a service apartment, and this was an excellent experience. Spacious and clean. Very conveniently located, very responsive staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was small
Stayed 4 nights in Mar 2025

8/10 Good

Nicola

Great location !

I have stayed many times at the Chelsea Cloisters, and this was certainly the smallest room I’ve ever had. Not thrilled that there was no bath plug on arrival so couldn’t have a bath then, but this was remedied the next day. But I so enjoy the location, and I look forward to my next stay there in a month’s time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josefina

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Only one elevator worked during our stay. There is no housekeeping .
Stayed 8 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Excellent location for walking to Royal Bompton Hospital. A few steps into and within the reception area. Four lifts to all floors.
Stayed 1 night in Mar 2025

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Really well located for transport links, local museums, easy walking distance to good range of eateries. Staff very friendly and helpful. Room cosy but well equipped. Couple of things in room need a little paint/ tlc but kitchenette area looked very new.and room equipped.well.
Stayed 2 nights in Mar 2025