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Chelsea Cloisters

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chelsea Cloisters

Lobby
Studio, 1 Double Bed | Individually decorated, individually furnished, desk, iron/ironing board
Exterior
Flat-screen TV
Business Penthouse | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Washer
  • Kitchen

Explore the area

Map
Sloane Avenue, London, England, SW3 3DW
  • Victoria and Albert Museum
    ‪8 min walk‬
  • Sloane Square
    ‪10 min walk‬
  • Natural History Museum
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Individually decorated, individually furnished, desk, iron/ironing board

Studio, 1 Double Bed

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 Bedroom Apartment (1 double bed and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Individually decorated, individually furnished, desk, iron/ironing board

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

Individually decorated, individually furnished, desk, iron/ironing board

Executive Studio

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Penthouse

Business Penthouse | Individually decorated, individually furnished, desk, iron/ironing board

Business Penthouse

  • 807 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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$119 total
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About this property

Chelsea Cloisters

3.5-star aparthotel in London City Centre
This smoke-free aparthotel features 2 restaurants, 2 bars/lounges, and WiFi in public areas. Other amenities include self parking, concierge services, and dry cleaning. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a washer/dryer, WiFi, and a coffee/tea maker. Housekeeping is available once per stay.
Chelsea Cloisters offers 250 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Dining is available at one of the aparthotel's 2 restaurants. Guests can unwind with a drink at one of the aparthotel's 2 bars/lounges. Wireless Internet access is available for a surcharge. This business-friendly aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Chelsea Cloisters is a smoke-free property.

Chelsea Cloisters has 2 restaurants on site.

Languages

Arabic, English, French, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in the apartment: WiFi (GBP 10 per day)
  • Available in some public areas: WiFi (GBP 10 per day)

Parking and transportation

  • Self parking on site (GBP 45 per day)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • 2 bars/lounges
  • 2 restaurants

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 45.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London

Chelsea Cloisters Reviews

Reviews

6.8
Rating 10 - Excellent. 427 out of 2229 reviews" "
Rating 8 - Good. 769 out of 2229 reviews" "
Rating 6 - Okay. 506 out of 2229 reviews" "
Rating 4 - Poor. 280 out of 2229 reviews" "
Rating 2 - Terrible. 247 out of 2229 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness, amenities
When we arrived there was no heating (14 degree day in Oct). Staff were wonderful and found a heater before the heating was finally turned on the following day. We were on the first floor, which was just as well as there was only 1 lift that seemed to be on perpetually on level nine. Anyone on levels 2 to 8 had my sympathy as I took the stairs. Oddly there was only 1 key for 2 people in a 2 bedroom apartment so we had to keep that in mind when we went out separately. The rooms were clean but needed a refresh, there was a leak from the upstairs bathroom that was evident on the wall of one of the bedrooms. The furishing wes comfortable if a little oversized for the room sizes. The front desk staff were amazing, very helpful and responsive.
Stayed 4 nights in Oct 2024

8/10 Good

Nobutoshi

Liked: Cleanliness, property conditions & facilities
The room was clean.
Stayed 6 nights in Sep 2024

6/10 Okay

Savita

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The apartment was in need of renovation. There were two main problems in addition to broken wooden floorboards, the heating did not work and the bathtub had no safety mat or any thing to hold on to. When I asked about the heating the person behind the desk at reception was quite rude.
Stayed 7 nights in Sep 2024

10/10 Excellent

James, Costa Mesa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location to walk to museums. Appreciated the kitchenette and washer/dryer in the room. Room was clean and spacious for London.
Stayed 2 nights in Oct 2024

8/10 Good

Raeanne

Traveled with group
Liked: Cleanliness, room comfort
Great location! Close to the Tube and restaurants.
Stayed 6 nights in Sep 2024

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, room comfort
Great stay, not too far from tube station, good conveniences close by, very affordable
Stayed 6 nights in Sep 2024

8/10 Good

Aja

Traveled with family
Liked: Cleanliness
Safe Location. Great Staff. Large Size. Comfy.
I would definitely stay again. Great staff. Nice sized apartment and futon couch. Lots of amenities and close to the subway. Good, safe neighborhood and grocery store next door. The only cons that it was noisy and very cold. The heat doesn't come on until mid October. We were very cold walking around in our apt. I should have brought it up to staff because they had portable heaters. But I didn't know. I was on the 7th floor and I could hear all the street noise with ease. You can also tell that it has been remodeled but is waiting on a few final touches, like carpet in the halls, windows and baseboards in the house. Would still highly recommend.good bang for your buck. Lovely staff and they even let us leave our bags there for the day.
Stayed 3 nights in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, amenities, room comfort
Accommodation is in a great location and central to tube and sights. Rooms a good size and have a small kitchenette on if staying for more than a couple of nights. Bathroom is very small and could do with upgrading, looking rather shabby and windows need to be double glazed as can hear everything outside. Beds comfortable, unfortunately not the pillows.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Amenities, room comfort
Really bad, spend a bit extra and sleep better and have decent facilities. Flop house At best.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeris

Liked: Cleanliness, room comfort
Highly recommend for longer-term stays
This was our 2nd stay at the Cloisters. First was in 2023, and we rebooked this year for 2 weeks. We were not disappointed. It is conveniently located in a nice area, close to city bus stops and the South Kensington tube station. The rooms are well-appointed, clean, and having a washer/dryer in the room is a major perk for a longer term stay! The staff were friendly and welcoming. Top of our list for our next visit to the UK!
Stayed 13 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities, room comfort
Wont be staying again. Poor rooms with lack of care to the upkeep. Shower was horrendous, water came from various gaps in the pipe and soaked the whole room. No hairdryer.
Stayed 1 night in Sep 2024

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Excellent stay - very accommodating staff, immaculate, very convenient location
Stayed 3 nights in Sep 2024

6/10 Okay

Robert

Stayed 1 night in Jul 2024

8/10 Good

Yukiyo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Arlana

Easy access to the train station
Stayed 3 nights in Sep 2024

6/10 Okay

Jean-Marc

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The lobby and common areas are extremely dated. The condition of the elevators are disgraceful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Linda

The room was basic and not as good as it looked in photos Entry door needs fixing New toilet seat needed Bathroom basic Room 110
Stayed 7 nights in Sep 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great condo with all the appliances needed for a week long vacation. Absolutely a good place to come back to.
Stayed 6 nights in Aug 2024

8/10 Good

Arslan

Liked: Cleanliness
It was a good experience. Staff was courteous and helpful. But noice of traffic was very disturbing.
Stayed 9 nights in Aug 2024

8/10 Good

Patrick

Traveled with family
Disliked: Amenities
The staff was very responsive. The cleaning staff was more than ask for ! Thank you for a wonderful stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sonja A

Liked: Cleanliness, room comfort
Great location for a stay in London
Stayed 5 nights in Aug 2024