Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a hair salon are onsite.
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Chester Hotel features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Georgian hotel also offers concierge services, express check-in, and express check-out.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria
Chester Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great beds, quiet and showers were hot!
Prince of Wales pub opposite was a great find
Evan
Stayed 1 night in Apr 2025
8/10 Good
Philip
Apr 11, 2025
Liked: Staff & service, room comfort
Job done
For price I paid it was really good value for money my 2nd stay and this stay was a big improvement on first stay ,but generally good ,I was up for the football and a single traveller couldn’t ask for no more 👍
The room is so absurdly tiny that you can’t even turn around in it. The sink doesn’t have hot water, and the shower water is fluctuating between cold and hot. The bed sheets have revolting stains. The soundproofing is laughably bad; guests checking in late at night create such a racket that sleep becomes an impossible dream—you can even overhear your neighbor’s whispered conversations.
The manager is a greedy swindler. Due to unforeseen circumstances, we might need to leave early. However, having missed the free cancellation window, We negotiated with the manager to see if there was any way for us to leave early and receive a full refund. We weren’t demanding the refund at all costs; if he refused, we were prepared to stay an extra night as originally planned. The manager assured us that if he could resell the room at the same rate, he’d refund us the entire amount. But once they managed to sell the room and forced us to leave early, he went back on his word—refusing to refund us the full amount and even denying us any details about the resale price.
They are not a honorable merchant; they blatantly disregard promises and care only about how much money they made.
Yu
4/10 Poor
Kelly
Traveled with family
Apr 5, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Its not like in the photos was a bit shocked, it needs updating. My room was nothing like in the picture only good thing was the bathroom had been updated and was fine but was small.my window had to be slammed to beable to close it and there was some holes in window frame, our room was at front of hotel onto the street and could hear the noise from outside.walls in my room was dirty and carpet didn't fit to end of room was a gap, beds was comfortable but only 1 pillow each. Walls are thin and doors you can hear other people coming up stairs to their room and them in their room laughing. The best thing about this hotel is the location cant moan about that it has lots of cafes,supermarkets near by and victoria station is about 10 minute walk,this hotel is more for the location.
Booked in at 6pm, TV didn't work, the guy came in with a separate remote and couldn't get it to work. Then told us it's an aerial problem and they will need an engineer, I said it just needs an auto tune but was ignored. We had to wait in and couldn't go and get any dinner as he was in and out playing around with the telly. At 8pm after threatening to leave and get a refund he auto tuned the telly and got it working, we were then able to go get dinner.
The air con is a fan that you can't take off rotation and a window that doesn't seal properly.
There was a mouse trap, not the spring version but the version you bait with poison under our daughters bed which she showed us and asked what it was.
The bathroom is tiny, to sit on the loo, I couldn't put my legs together as the wall was that close to the toilet.
All in all, a horrendous stay.
Very good for the price bracket in my opinion. I stay in ‘budget’ hotels 2-3 nights per week for work, and this is about the best for price I have found so far!
Does it feel like the Ritz; No
Is it priced as the Ritz; No
Would I stay again; Definitely!!!
Nigel
Stayed 3 nights in Feb 2025
10/10 Excellent
Juan Carlos
Traveled with family
Feb 9, 2025
Liked: Staff & service
Disliked: Cleanliness
Juan Carlos
Stayed 2 nights in Feb 2025
8/10 Good
Polly
Business traveler
Feb 7, 2025
Liked: Cleanliness, staff & service, room comfort
Small but clean and comfortable
Basic but clean. Bed comfortable. I stayed in the single en-suite. It was a very small room but you get what you pay for. Had everything it needed, hot powerful shower, no leaks, and all very clean and actually had a small double in the room. Bit noisy when people go up the stairs right outside your room. But as I said, can’t complain when you are paying less than £60 for central London.
Whilst my room was small, which I knew when I booked, this hotel was decent for me to stay for a night.
I will admit the walls are rather thin and I could hear the couple down the hall…how do I put this…copulating rather loudly.
The staff was friendly enough and check in was quite prompt.