Chester Hotel

2.0 star property

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Photo gallery for Chester Hotel

Single Room, Ensuite | Premium bedding, memory foam beds, individually decorated
View from property
Front of property
Superior Double Room, 1 Double Bed, Refrigerator | Television
City Apartment | Living area | 40-inch LED TV with digital channels, Smart TV

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Victoria Station Travel Information Centre
    ‪7 min walk‬
  • Buckingham Palace
    ‪16 min walk‬
  • Big Ben
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Superior Double Room, 1 Double Bed, Refrigerator

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, Ensuite

  • 60 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ensuite

  • 96 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Family Quadruple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Economy Double Room

  • 80 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • 29 sq ft
  • Sleeps 1
  • 1 Twin Bed

City Apartment

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About this property

Chester Hotel

Hotel in London City Centre
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a hair salon are onsite.
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chester Hotel features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Georgian hotel also offers concierge services, express check-in, and express check-out.

Chester Hotel is a smoke-free property.

Languages

Arabic, English, French, Hindi, Italian, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 165 out of 1012 reviews
Rating 8 - Good. 265 out of 1012 reviews
Rating 6 - Okay. 219 out of 1012 reviews
Rating 4 - Poor. 166 out of 1012 reviews
Rating 2 - Terrible. 197 out of 1012 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Li Neng

Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024

6/10 Okay

STUART

Disliked: Staff & service, property conditions & facilities
It was very difficult to access the downstairs family rooms with a young disabled person. The staff at the front counter really do need some training in customer service.
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
property is terrible and I won't recommend this property to anyone.

8/10 Good

PAUL

Liked: Cleanliness, staff & service, room comfort
It was clean shame i had to have a shared bathroom and toilet
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Amenities
Great location, need to make sure people staying know it’s hard to get luggage up the stairs if heavy
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Traveled with family
Disliked: Amenities, property conditions & facilities
Not the best quality rooms. But good for a one night stay as we did. There are restaurants within walking distance. Don't think I would stay at this hotel again.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness
The two nights I spent were in a basic room with washing facilities nearby. This was quite adequate for my purpose. The room and bathroom were clean and reasonably comfortable. Staff were polite and available.
Stayed 2 nights in Nov 2024

6/10 Okay

Eugenia

Liked: Staff & service
Price and location are great but a shared single bathroom on another floor is a little bit of an inconvenience.
Stayed 4 nights in Nov 2024

2/10 Terrible

Tracey

No one there to check me in. Heater needed plugging in and had no thermostat - Room tiny but clean
Stayed 1 night in Nov 2024

6/10 Okay

elmer, Orlando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very small hotel within walking distance to Victoria Station. Bathroom is tiny as well. Front desk staff needs work on customer service skills. But otherwise a decent hotel for the price and location.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Seyma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reality vs advertising
I'm fine with the price but the booking service should not show pictures that is different from what is reality
Stayed 1 night in Nov 2024

2/10 Terrible

Julia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous somme venue pour visiter, personnel tres accueillant et serviable. Lit petit et manque d'isolement. Le bruit dans l'hotel nous réveillait. Hotel très bien située et facile d'accès. Rapport qualité - prix correcte.
Stayed 3 nights in Nov 2024

4/10 Poor

Sheynne

Stayed 4 nights in Oct 2024

2/10 Terrible

Tyrel

Traveled with partner
Disliked: Property conditions & facilities
Our room didn’t have a toilet which we didn’t know. The toilet was in the basement and we were on the third floor so that was super annoying. No proper shower, just a tub with a shower hose so you go the entire bathroom soaked every time you took a shower. There was a sink in the room but it was disconnected from water. The room was TINY and with our suitcases it was claustrophobic in there. The good things about this hotel is that they watched our luggage for free since we arrived early before check in which allowed us to go explore the city luggage free. There’s a Sainsbury just a block away and the Victoria tube station is less than a half mile away.
Stayed 5 nights in Oct 2024

6/10 Okay

Jonathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and refurbished shower room. I would certainly stay again. Very accommodating of my early hours arrival.
Stayed 1 night in Oct 2024

2/10 Terrible

Karine

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean
Stayed 3 nights in Oct 2024

10/10 Excellent

Roma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024