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Citadines Trafalgar Square London

4.0 star property

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Exterior
Lobby
Lobby
Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk
Apartment, 2 Bedrooms | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
18/21 Northumberland Avenue, London, England, WC2N 5EA
  • Trafalgar Square
    ‪3 min walk‬
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Room amenity

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Room amenity

Apartment, 1 Bedroom

  • 420 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Citadines Trafalgar Square London

4-star aparthotel in London City Centre
This smoke-free aparthotel features coffee/tea in a common area, a business center, and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Change of towels is available on request.
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly aparthotel also offers a library, multilingual staff, and coffee/tea in a common area.

Citadines Trafalgar Square London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.

Languages

English, French, German, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children aged 7-12
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 50 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 187 units
  • 8 floors
  • Built in 1995
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fees vary based on unit and length of stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

Citadines Trafalgar Square London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1697 out of 3705 reviews
Rating 8 - Good. 1483 out of 3705 reviews
Rating 6 - Okay. 341 out of 3705 reviews
Rating 4 - Poor. 132 out of 3705 reviews
Rating 2 - Terrible. 52 out of 3705 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

deborah

Disliked: Cleanliness
Its central location was good. Hotel room unbearably hot, bed linen not clean & fresh. Food terrible
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing stay in the heart of the west end. I could walk everywhere in central London, it was quiet despite being in a bustling part of town. Public transport options are basically unlimited. I could book plays last minute because I was right there. Had a great time!
Stayed 13 nights in Nov 2024

6/10 Okay

maria

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Mangala deepthi, Plymouth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained. Location is perfect , we were able to walk to quiet a few attractions. I believe we had queen bed in reservation , we got 2 doubles instead which are tucked side by side. Not sure if that is standard practice but that was a little uncomfortable to share. I will give 10 stars for the staff at the front desk and breakfast area, always approachable and responsive.
Stayed 3 nights in Dec 2024

8/10 Good

SHEILA

Liked: Cleanliness, room comfort
Great Place to Stay!!
Location is wonderful. Staff was superb and very responsive. Cannot compliment enough. Loved room and amenities in room. All 5 star except bed linens could be newer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in Gral Could use some Updating in the hallways
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms in the heart of London. Easy access to the underground and walkable to Westminster, Trafalgar Sq and points beyond
Stayed 7 nights in Dec 2024

8/10 Good

Timothy

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Central location
Stayed 7 nights in Dec 2024

10/10 Excellent

Raphael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Nov 2024

8/10 Good

Madeleine

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beds were fine and all the pillows new. Kitchen small but adequately equipped. However it was on 2 floors with steep awkward winding stairs and the only loo wsd downstairs next to the kitchen so if you need to go during the night it's a real pain.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Dec 2024

6/10 Okay

Suzanne

Traveled with group
Very small bathroom, bed and sofa bed are old and not very comfortable
Stayed 2 nights in Nov 2024

6/10 Okay

Ahmad

Traveled with group
Liked: Cleanliness
The good: Very central location, easy to get to the subway. Staff was helpful and fast to respond. The bad: No room service as in no one comes to clean the room refresh the towels and toiletries etc. . There were lots of homeless people few steps away from the hotel. Their king beds are even smaller than a queen bed. Linens are old. The hallways make you feel you're in the wrong place. We heard Street noise while in the room and the windows let in a cold breeze.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Only good location.
They don't clean the room (I asked for it and it was paid). There is no amenity, but there is a public shampoo and body wash. The dishwasher is rusty. The location is good, so you can stop by while sightseeing and rest and go out. Free coffee was provided unlimitedly.
Stayed 2 nights in Dec 2024

8/10 Good

m j

Stayed 2 nights in Nov 2024

4/10 Poor

Kim

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Two bedrooms and a fold out couch, the foldout bed was the most uncomfortable bed we ever slept on, the pillows should embarrass the hotel very old hard and lumpy. The two bedrooms are upstairs with the shower the toilet is down steep spiral steps. They did have a tea kettle and tea that we liked. Had to get them change the thermostat they argued it worked even though the first person to arrive couldn’t make it work. There was a nice view out the windows but had to stand on a chair to see it.
Stayed 7 nights in Nov 2024

6/10 Okay

Alan

Business traveler
Liked: Cleanliness
Clean but not the best hotel.
When you arrive at 11 am, it seems not very smart that the first rooms they might clean would be for the people who arrived on early planes and not worry about the rooms for people who will check in that night. I was told the room would be ready in 20 minutes 3 times after I came back at 2:30 pm and then the new desk person told me they hadn't even started cleaning it yet. It felt like there was confusion and panic everywhere.
Stayed 5 nights in Nov 2024

6/10 Okay

Suzanne

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie

Business traveler
Liked: Room comfort
Stayed 8 nights in Nov 2024

6/10 Okay

Annette

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Regina

Liked: Cleanliness, room comfort
Best location!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Great value for money in central London
The accommodation was very spacious for central London. The facilities were amazing - everything you could need. The bed was comfortable and the room was reasonably quiet. Overall I was very impressed.
Stayed 1 night in Nov 2024