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Aparthotel

Citadines Trafalgar Square London

4.0 star property

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Photo gallery for Citadines Trafalgar Square London

Exterior
Room amenity
Studio | View from room
Apartment, 2 Bedrooms | Living area | Flat-screen TV
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Laundry
  • Kitchen

Explore the area

Map
18/21 Northumberland Avenue, London, England, WC2N 5EA
  • Trafalgar Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪9 min walk‬
  • London Eye
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | Flat-screen TV

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Room amenity

Apartment, 1 Bedroom

  • 420 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Citadines Trafalgar Square London

4-star aparthotel in London City Centre
This smoke-free aparthotel features coffee/tea in a common area, a business center, and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Change of towels is available on request.
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly aparthotel also offers a library, multilingual staff, and coffee/tea in a common area.

Citadines Trafalgar Square London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.

Languages

English, French, German, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children aged 7-12
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 50 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 187 units
  • 8 floors
  • Built in 1995
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fees vary based on unit and length of stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

Citadines Trafalgar Square London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1709 out of 3727 reviews
Rating 8 - Good. 1489 out of 3727 reviews
Rating 6 - Okay. 343 out of 3727 reviews
Rating 4 - Poor. 134 out of 3727 reviews
Rating 2 - Terrible. 52 out of 3727 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Thandeka

Stayed 2 nights in Feb 2025

8/10 Good

Claire

Business traveler
Liked: Room comfort

Great location but...

Great location but cleanliness and noise lets it down.
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Room was fairly clean, and facilities were okay. The curtains were not sufficient to block light in the morning as I was woken by it coming around the edge of the dorma window directly into my face. Blinds may have helped.
Stayed 1 night in Feb 2025

10/10 Excellent

elsa martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, Citadines has always been my home away from home
Stayed 8 nights in Feb 2025

10/10 Excellent

Hayley

Liked: Cleanliness, room comfort

Great location

Great location, very clean, also quiet in the room for a peaceful night sleep. Sufficient kitchen facilities. Perfect for a 2 night stay.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Laisun

Below the standards of a Citadine.

The location is fantastic and the hotels has some postives amenties like the coffee and water station which is free of charge. But out stay was below the usual standards and we have stayed in Citadine Trafalgar before. They booked us in a disabled room which was not adequate for us. We had to submit a conmplaint and aftet spending the first night they then managed to allocate us in a another room. They gave us a complimentry breakfast for the troubles though. Breakfast itself, is really average and they need to improve on this. The amenities in the rooms are quite good but the shower rooms need a revamp. They are outdated. All in all the location is great for a stay in central london
Stayed 1 night in Mar 2025

8/10 Good

Julie-anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming upon arrival and informative. The room was clean ans perfect size for 2 of us. Situated between the embankment and trafalger square/ the strand, so easy access to trains, underground and bus routes. Would recommend esp for more than one night as the kitchen amenities in the room make it more affordable for those that don't want to dine out every night.
Stayed 1 night in Feb 2025

10/10 Excellent

ken

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent , every question we had we promptly answered and the hotel was I. The middle of everything we needed.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good hotel next to underground station and supermarkets near hotel from wee things
Stayed 6 nights in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, room comfort

Fabulous

Exactly as described and really helpful staff - Francis on the front desk is a delight. Would highly recommend for location and amenities in the room. Would go back
Stayed 1 night in Jan 2025

10/10 Excellent

Paighton

Stayed 1 night in Jan 2025

8/10 Good

THOMAS

Liked: Cleanliness, room comfort
4th time at CitidanesTrafalga Square. Best location for short trips. Underground close and easy to get to Paddington and the airport. The one weakness is the breakfast. Low cost for a London hotel but also low quality. Coffee machine in lobby is also just okay. I do recommend the place however!
Stayed 5 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Staff are helpful
Stayed 1 night in Jan 2025

4/10 Poor

Piers

Business traveler
Disliked: Cleanliness, room comfort

Thumbnail images are nothing like the reality

I know this is a more budget option when it comes to central London, but I was honestly a bit disappointed. First impression on walking in was the room was very tired and not very well cleaned. The mirrors were smeared with presumably a dirty cloth as were the kitchenette surfaces. That was a bit of a theme throughout. It felt a thoroughly used space. Bed and linens appeared and felt particularly old. Also the air conditioning was so loud I had to turn it all off at night despite it being a freezing night. I wouldn't return, sorry. Though the staff I spoke to were very nice and the downstairs areas are perfectly nice and modern. And of course that location is fantastic.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucie

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert J

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
A nice Citadines in a very convenient part of town. Reception staff a little blasé but otherwise an uncomplicated stay. Enjoyed it.
Stayed 2 nights in Jan 2025

4/10 Poor

deborah

Disliked: Cleanliness
Its central location was good. Hotel room unbearably hot, bed linen not clean & fresh. Food terrible
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing stay in the heart of the west end. I could walk everywhere in central London, it was quiet despite being in a bustling part of town. Public transport options are basically unlimited. I could book plays last minute because I was right there. Had a great time!
Stayed 13 nights in Nov 2024

6/10 Okay

maria

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Mangala deepthi, Plymouth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained. Location is perfect , we were able to walk to quiet a few attractions. I believe we had queen bed in reservation , we got 2 doubles instead which are tucked side by side. Not sure if that is standard practice but that was a little uncomfortable to share. I will give 10 stars for the staff at the front desk and breakfast area, always approachable and responsive.
Stayed 3 nights in Dec 2024

8/10 Good

SHEILA

Liked: Cleanliness, room comfort

Great Place to Stay!!

Location is wonderful. Staff was superb and very responsive. Cannot compliment enough. Loved room and amenities in room. All 5 star except bed linens could be newer.
Stayed 3 nights in Dec 2024