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citizenM London Victoria Station

4.0 star property

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Exterior
Property amenity
Property amenity
Interior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2163)
The price is $191
per night
$229 total
includes taxes & fees
Apr 28 - Apr 29
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1326 out of 1733 reviews
Rating 8 - Good. 308 out of 1733 reviews
Rating 6 - Okay. 61 out of 1733 reviews
Rating 4 - Poor. 19 out of 1733 reviews
Rating 2 - Terrible. 19 out of 1733 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Cecillia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Hotel was very modern bright and colourful, everything you need in the room including hairdryer but no tea or coffee making facilities however these can be purchased at the bar downstairs. Perfect for a few nights stay to explore London
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo Jourdan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back here next time I am in London.
Stayed 6 nights in Jan 2025

10/10 Excellent

Collette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel with easy access to bus and train services. Walking distance to the palace. Breakfast was great.
Stayed 5 nights in Jan 2025

10/10 Excellent

glenda

Great staff
Stayed 4 nights in Jan 2025

8/10 Good

MARITZA

Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wicked time
Stay was amazing, would definitely stay at this hotel again, we had tickets to the theatre and it couldn’t have been closer. Only one thing I would fault, no coffee facilities in the hotel room, and coffee down stairs was more exspensive than Costa.
Stayed 1 night in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Close to all sites. Recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Conor, Lauderdale By the Sea

Liked: Cleanliness, staff & service, property conditions & facilities
Just amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Property conditions & facilities, room comfort
Greatest fun in a hotel
Loved the concept, great conversations in living area, great breakfasts, and snacks, manager was fabulous (parked) may have gotten that wrong. Room was a blast, loved the controls, mood noise, auto curtains, tv selection, bathroom multi color nite light, the whole BR glowed, what fun!
Stayed 4 nights in Jan 2025

10/10 Excellent

EMILIO, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , modern and amazing location , modern room and great staff
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality hotel in great location.
Compact rooms but very high quality finished throughout the hotel and the room. The beds are very comfortable and there is no noise, the rooms are very well sound proofed.
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 2 nights in Dec 2024

8/10 Good

JUNQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel excellent decorations and friendly people
Stayed 6 nights in Dec 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Operating everything by the iPad was very novel. We had fun changing the colours! Found it to be extremely quiet with friendly and helpful staff. Bed very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for seeing Hamilton
Great place to stay if you're seeing a show around victoria (Hamilton or wicked). Loved the modern look. Really comfy. We enjoyed controlling the room from the tablet. The only one little issue is having to fiddle with the lights on the tablet if you need to go to the toilet in the middle of the night. Lots of other light fixtures also had physical switches. The toilet could probably do with one too. Sorry if there was and we missed it.
Stayed 1 night in Jan 2025

10/10 Excellent

Collette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location. Very close to major train/transport station, theatres and the palace is walking distance. Hotel was funky and modern. Staff are friendly and very helpful. Would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mehrdad

Stayed 6 nights in Dec 2024

6/10 Okay

Anna

Stayed 2 nights in Dec 2024

8/10 Good

Lissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was difficult to find
Stayed 1 night in Dec 2024