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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Exterior
Property amenity
Interior
Property amenity
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪11 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London Eye
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2235)
The price is $305
per night
$366 total
includes taxes & fees
May 19 - May 20
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1346 out of 1764 reviews
Rating 8 - Good. 315 out of 1764 reviews
Rating 6 - Okay. 64 out of 1764 reviews
Rating 4 - Poor. 20 out of 1764 reviews
Rating 2 - Terrible. 19 out of 1764 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. Even through the rooms were small, the amenities were top of the line and super amazing stuff!!!!
Stayed 6 nights in Jan 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, very comfortable bed. But could only get out on one side. A little short on storage. Limited dinner menu but service was great. Right near train line and many restaurants. Good for solo or couple but not for family.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Friendly staff, great location, fully digital room controls
Stayed 4 nights in Jan 2025

8/10 Good

John Carolus

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tap to pay - many inconsistencies with other CitizenM properties - really difficult to use switches in the room (I gave up and used the iPad) - much noisier than other locations, not wonderful.
Stayed 3 nights in Jan 2025

10/10 Excellent

THOMAS

Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff very friendly, room clean and comfortable, great location for access around London.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kryzia L

Stayed 5 nights in Jan 2025

10/10 Excellent

KAREN

Stayed 2 nights in Jan 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend break

Great weekend stay, complimented by the friendly and helpful staff from booking in to the cocktails being made. Definiely recommend. Also great location for getting around London.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic hotel, great location for access to bus,train and underground. Staff welcoming and friendly. Will definitely come back again
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in London

Great staff, always willing to help. Rooms are smaller, but very functional and having all controls on iPad is great.
Stayed 4 nights in Jan 2025

4/10 Poor

MR F P

Stayed 1 night in Jan 2025

10/10 Excellent

Harmony

Stayed 3 nights in Jan 2025

4/10 Poor

Przemyslaw

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

They reject your parcels!!

Hotel is clean and modern but what was disappointing is the management. They rejected three of my parcels which arrived shortly before my stay. Small, nothing extraordinary. They quoted space yet the stockroom was nearly empty. It caused me a lot of hassle including chasing up refunds from suppliers plus I ended up not getting the items I really needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Loved the overall feel of the place. The staff was super friendly, and helpful
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money and great location.Fab decor!

Extremely clean and modern. Love the decor in the room and the reception/bar area. Staff were lovely.4G reception v poor. iPad in room useful but bit time consuming. Turned room temperature up and fan down but room still felt cold. Black out blinds were fab. Bed really comfy but pillows not very good (all 4 were the same) so have a stiff next after stay. Breakfast very expensive so didn’t bother but latte very good. Reasonably priced and a great location. Will stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place - Great Room

The stay was great. Nice room, comfy bed. Would stay here again. Rooms are small but efficient. If you travel heavy - large suitcases - you will have issues. But that’s on you. The hotel is new, quiet, and well situated. The tube and Victoria Station are near by.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the citizenm. It was clean, quiet, and conveniently close to Victoria Station. There is a lot within a 5 minute walk from the hotel. My only complaints are minor, if you’re North American, you’ll probably find the rooms small, but that’s the status quo for hotel rooms in London within a reasonable price point for most solo travellers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Stayed 1 night in Jan 2025

10/10 Excellent

Nicola, Farnborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service and great that you can leave your luggage before you check in and when you check out. We arrived early and as there was a room available checked in straight away,
Stayed 1 night in Jan 2025

10/10 Excellent

thomas

Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmela, longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near tube system
Stayed 5 nights in Jan 2025

10/10 Excellent

Jon

Stayed 1 night in Jan 2025