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citizenM London Victoria Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Exterior
Point of interest
Property amenity
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    3 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • Buckingham Palace
    11 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1782)
The price is $167
per night
$200 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1150 out of 1507 reviews" "
Rating 8 - Good. 269 out of 1507 reviews" "
Rating 6 - Okay. 53 out of 1507 reviews" "
Rating 4 - Poor. 16 out of 1507 reviews" "
Rating 2 - Terrible. 19 out of 1507 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. Modern. Different in a good way!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Lora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to victoria station, Buckingham palace, Big Ben, westminister abbey etc. Friendly staff, good breakfast, and easy check-in process. The rooms are controlled by an IPad which was cool. There are only 2 drawbacks, first, the bed is against the wall, so you have to crawl over the person in the middle of the night. Second, the bathroom is not private, obscured plastic is surrounding it but you can still see in and hear everything. With that being said know your hotel mate well before booking. Other than that a good experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Very eclectic and modern. Staff was very helpful at check in and check out. Clean, quiet and a lovely stay whilst in London!
Stayed 1 night in Sep 2024

4/10 Poor

Elissa

Traveled with partner
There is no customer service. You have to check yourself in and make your room key. You have to Check yourself out. The bed is up against the wall. You have to be a gymnast to get in and out. There is no electric outlet in the bathroom and the hairdryer has a very short cord and the outlet is near the floor. You have to be 3 feet tall to use the hairdryer in front of the mirror in the bedroom While much of the hotel is high tech there is no USB ports in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Selma

Stayed 3 nights in Sep 2024

10/10 Excellent

Ebenezer

Traveled with group
I love the location. Good breakfast, very close to the Victoria Station and few minutes from the Palace. Room may not be super big but very comfortable and modern. Staff very nice and polite! Will sleep there again if I happen to pass through central London
Stayed 5 nights in Sep 2024

10/10 Excellent

George

Very good hotel clean and good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, close to everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kwabena

Traveled with partner
Liked: Amenities
Everyone was amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off the tube
Stayed 4 nights in Sep 2024

10/10 Excellent

Laurajane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, modern, colorful and happy. The staff was very pleasant and helpful. Breakfast was wonderful. Coffee was exceptional. Rooms are small, but clean and have everything you need including a refrigerator drawer. We would definitely choose citizenM again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Alhagie Sait

Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
24 hour bar in the hotel. What is wrong with that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location for London. You 5 minute walk from the Victoria stations nd also walking distance from Buckingham place! Small room but they were Clear rooms and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard good things about this chain from a fellow traveller, so I decided to give it a try. I had a great room, the food was good, service was great and it was a really convenient location at a reasonable price. Wins all around! Will definitely stay again and will try other locations in other parts of the world.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high tech room with very comfortable bed and very nice toilet in the room. Thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Guoxiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is ok
Stayed 3 nights in Aug 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities
For a senior such as myself,the modern style of the hotel i.e i-pads to work lights and blinds was a little bit confusing and did not suit my taste. But the young staff on site were very helpful and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location near Victoria Station. I've stayed before. I wish they had laundry facilities/send out available. I had to make do. Other than that, another happy stay at a CitizenM. Breakfast, as always, was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryer is broken( not producing enough hot air) Other than that everything is good. Breakfast is a big pricy.
Stayed 2 nights in Sep 2024

8/10 Good

Mohammed

Traveled with family
Just too small
Stayed 4 nights in Sep 2024