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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Property amenity
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Breakfast, lunch and dinner served
Exterior
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room, 1 King Bed

9.2 out of 10
Wonderful
(304 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2434)
$434 nightly
The price was $748
The price is $434 total
includes taxes & fees
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1426 out of 1872 reviews
Rating 8 - Good. 328 out of 1872 reviews
Rating 6 - Okay. 74 out of 1872 reviews
Rating 4 - Poor. 24 out of 1872 reviews
Rating 2 - Terrible. 20 out of 1872 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
I liked the hotel vibe and the room was small but comfortable and with very nice details including the coloured lighting options. The bed was very comfortable. The dining was very limited. We were told that quite a few things on the menu weren’t available and we decided to find another restaurant. The breakfast was excellent. It’s not included but it’s worth paying for it. I would go back to citizenM.
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Small rooms, Wonderful staff.

Very small rooms but best staff I’ve ever seen in a hotel (hands down). Rooms are tiny; Good for ONE person; almost claustrophobic for two. You can’t stand in the room and spread your arms out except over the bed, it’s that small. There is no “Bathroom”. There Is a toilet and shower in the MIDDLE of the room with no bathroom privacy or wall separation or fan to minimize normal smells, etc. You are pooping and showering next to the bed where your partner is. Like I said- good for a single person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Citizen M, always hip and always reliable
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that evehthibg was easily accessible, walking distance, plenty of dining options, and within city center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abo

Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Easy walking distance to Victoria Station and good restaurants. Hamilton and Wicked plays are within a block of the hotel. Easy to navigate around the area. Good location.
Stayed 5 nights in Mar 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay, great location close to rail, underground, and bus stops. Also close to lots of restaurants and stores. Only things I didn't like were the location, it felt a bit run down around the block and also the pillows were not very good.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely comfortable and property was clean .customer service was excellent. Very modern
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible, transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teen daughter & I had an excellent stay for a week at the Citizen M Victoria Station. Our room was thoughtfully designed for function & style. The iPad control for EVERYTHING was intuitive & helpful in setting the room to our preferences. The staff as incredibly helpful & accommodating. Would definitely staff again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

elena

Stayed 2 nights in Mar 2025

10/10 Excellent

Arian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations for having a place where to crash after a lot of walking around London. Their wifi is the best of all hotels I've stayed in.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location in the Center of London.
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

It was in a great location. The room was very small but clean and quiet. The iPad control was ok but would have liked individual switch for the bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay. So clean and comfortable. So close to everything especially transport. Perfect for my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Gem

Perfect use of space, comfy!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robin, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025