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citizenM London Victoria Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Palace Theatre
    2 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • Buckingham Palace
    11 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Park Plaza Victoria London

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1143)
The price is $542
per night
$650 total
includes taxes & fees
Dec 7 - Dec 8
Park Plaza Victoria London

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1111 out of 1452 reviews" "
Rating 8 - Good. 258 out of 1452 reviews" "
Rating 6 - Okay. 51 out of 1452 reviews" "
Rating 4 - Poor. 14 out of 1452 reviews" "
Rating 2 - Terrible. 18 out of 1452 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Madison H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small but you have everything you need and the hotel is located within a short walk of the train station and has many food options located near by.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elianny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Aug 2024

8/10 Good

pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Victoria Station. Modern. Small room, but otherwise great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
They were great! I thought the air-conditioning could've worked a little better but I already know to expect that in the UK. Otherwise, staff was amazing. The only thing that should've been thought is that people who aren't on a romantic vacation don't want to see their family members nude but through a frosted pod with a clear curtain.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was excellent and the staff was very helpful, courteous and top notch.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in London. Very convenient and close to anything you'd need.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Stayed 6 nights in Aug 2024

8/10 Good

Louise

Stayed 1 night in May 2024

8/10 Good

Kimberly, Victorville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was wonderful. My only suprise was the size of the room. Only word tiny! I have heard this is the European standard and it was clean. Love using the IPad to run the room. If you don't mind tiny, i would definitely give it a 5 star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, ultra modern hotel, BUT bed has only one side to get in and out. Makes it hard for the first person in to get out after the second person goes to sleep
Stayed 3 nights in Aug 2024

10/10 Excellent

Mian Muhammad Omer, SIALKOT

Liked: Staff & service, property conditions & facilities
Good property for family
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Terry, Santa Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place to stay very close to the Victoria underground station, which got us everywhere and directly across the street from the theater that was presenting Wicked, a very enjoyable musical. The breakfast was amazing.
Stayed 6 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
As usual a great experience from Citizen M, lovely staff, great hotel in a great position
Stayed 1 night in Aug 2024

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, except…
I love Citizen M, and have been to 7 so far! CM Victoria was no exception, but this time, got stuck in a sealed basement toilet which had key issues. Luckily I had my phone and I managed to get cell service even though it was in the basement, and luckily my friend picked up my call. Otherwise I could have been stuck there for hours until someone came down and noticed, because YOU CANNOT CALL THE HOTEL as they don’t have phone numbers!!!
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
quirky but clean and convenient
Stayed 4 nights in Aug 2024

10/10 Excellent

Avinash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. Clean room and common areas. Although the space in the room is small, it had all that was needed for a comfortable night's rest in the city. The bed was comfortable. The hotel is very close to public transportation. The only concern I had was that the AC didn't seem to adjust colder using the IPad. I will stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern and tidy
Stayed 1 night in Aug 2024

10/10 Excellent

Silvana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, the area was easy to get to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, clean and good location. Only negative was that the television stopped working on my last night. The front desk worker advised that he would reset the device and call back in ten minutes. He never called, then I called and he came to the room to check on it, once again he said he would come back in ten mins and never followed up. He could have just said he didn’t know how to fix it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024