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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Building design
Bar (on property)
King Room - Tower View | City view
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$150
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for King Room - Tower View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Tower View

8.8 out of 10
Excellent
(33 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

8.8 out of 10
Excellent
(295 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Tower of London

4-star hotel in London City Centre
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height desk (29 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Reviews

citizenM Tower of London Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1269 out of 1796 reviews
Rating 8 - Good. 347 out of 1796 reviews
Rating 6 - Okay. 100 out of 1796 reviews
Rating 4 - Poor. 46 out of 1796 reviews
Rating 2 - Terrible. 34 out of 1796 reviews

Reviews

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Jacquie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great excellent value for money superb location
Stayed 1 night in May 2025

10/10 Excellent

Agata E, Brooklyn

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean modern and very comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Neil

Liked: Staff & service, amenities
The hotels AC was not working and it was 32 degrees. If it was not for the very helpful staff member who fund me a room where it was cooler on a lower floor this would be a 1 star review. She was kind and efficient but really AC in a hotel is hardly a big ask. The rooms are tiny but functional.
Stayed 1 night in Jun 2025

4/10 Poor

Matthew, Flat Rock

Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Agata E, Brooklyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Felicity

Stayed 1 night in Jun 2025

10/10 Excellent

CHUN WAH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location — directly above Tower Hill tube starion — great comfortable common areas, including the top floor lounge with amazing views.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the only hotel where I can guarantee myself a fantastic nights sleep! 100% recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Sungkeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely my no.1 hotel in London!
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness
Convenient to underground.
Stayed 4 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Lovely hotel and views Great value for money Would definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, area has so many things to offer. Great restaurants nearby. Tower of London across the street. Easy to use underground, station is only steps from the door. We'd come back in a heartbeat. Great staff and cafe for easy snack.
Stayed 6 nights in May 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was definitely unique, very quirky. Very good breakfast buffet. Be prepared for a very compact room. Lights, tv, everything operated by the app or provided iPad. Excellent staff.
Stayed 3 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel with fantastic bed …great blinds and a fabulous rooftop bar with a view and excellent staff
Stayed 2 nights in May 2025

6/10 Okay

KR

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
This is clearly meant to be a young person's hotel. Yes it's all very hip. I was disappointed as I booked my elderly mother in there while visiting, thinking she'd find it fun and enjoy the location. It's a shame they don't have kettles in the rooms, and no nice toiletries as a treat for guests. Of course that's fine, and the whole setup is self-service to save on costs. Unfortunately, if you're older you get ignored. Mum had to go to the lobby and asked to have a cup of tea. They charged her £4 and she went and sat down to wait for it. After 20 minutes nothing had happened so she returned to the counter where they laughed and said she needed to help herself from an urn. Seriously CitizenM? I use this hotel loads, and some of the staff are great. They remember you and go the extra mile. But I wanted Mum to have a good time and she was largely ignored and somewhat baffled by the technology. It left a disappointing taste in the mouth.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice vibe, good room. Always the best showers, shower did flood a little but maybe my own fault as I was in there so long
Stayed 1 night in May 2025

10/10 Excellent

richard

Stayed 1 night in May 2025

10/10 Excellent

norris

Liked: Cleanliness, amenities, property conditions & facilities
Nice view great staff
Stayed 4 nights in May 2025