citizenM Tower of London

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Tower of London

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • Sky Garden
    ‪7 min walk‬
  • The Gherkin
    ‪8 min walk‬
  • London (LCY-London City)
    ‪28 min drive‬

Room options

King Room - Tower View

8.8 out of 10
Excellent
(28 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

8.8 out of 10
Excellent
(227 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Tower of London

4-star hotel in London City Centre
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1054 out of 1497 reviews" "
Rating 8 - Good. 304 out of 1497 reviews" "
Rating 6 - Okay. 83 out of 1497 reviews" "
Rating 4 - Poor. 33 out of 1497 reviews" "
Rating 2 - Terrible. 23 out of 1497 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Traveled with partner
Lobby is too dark and room is too small.
Stayed 2 nights in Oct 2024

8/10 Good

Francesca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable. My only issue was the quality of the internet when in my room. It was super slow. I am also not sure if the hotel internet was secure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jon

Stayed 2 nights in Sep 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Amazing hotel in central london
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Juan S

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very small rooms but very modern and comfortable bed. 2 would be a tight fit but good for solo traveler
Stayed 3 nights in Sep 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern and good location Room is small as compare to the other hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms are small but we knew that coming in. The beds were very comfy and the blackout blinds were great. Staff was attentive and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Akemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back. What a great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Keri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute!
If you’re young or young at heart you will like citizenM. Be warned you have to climb to get to the far side of the bed.
Stayed 3 nights in Oct 2024

6/10 Okay

Bettina

Traveled with partner
Liked: Cleanliness, amenities
Small rooms. Had to climb over each other to get into bed. Could not walk around the bed as it was the width of the room. Not a good place for a long stay but ok for a night or two. Great location directly across from the Tower of London. Very modern
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2024

6/10 Okay

Tracy

Business traveler
Small rooms where there is no where to place your suitcase. Not enough hangers. No wash cloth provided to wash your body. Ironing board is in a common room on the floor which was highly unusual. Large lobby and coffee shop to enjoy your laptop or just to hang out
Stayed 6 nights in Sep 2024

10/10 Excellent

Claude, Belleville

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2024

8/10 Good

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised at the system of all electronic check-in but it worked well..room small but highly functional enormous bed much appreciated ( though to be wall to wall to wall is very unusual). The only negative is no coffee maker in the room ( min $4.50 for filter in the lobby). But actually that also works as the lobby area is very active and convivial. Location is over the tower Hill tube so hyper convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claude, Belleville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
I will come back to this hotel. This hotel is next to Tower Hill station. It is easy to go anywhere
Stayed 1 night in Oct 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, magnificent location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both myself and my wife were pleasantly surprised with how reasonable the price of the room was and especially with the view looking directly over at the Tower of London! The room was cosy and clean as well as having some fun features like being able to set moods with ambient sounds and colour changing lights. Plenty of storage was available for two carry on style luggage bags and some other bits and bobs. A safe was also provided for any valuables. Staff at the hotel were very welcoming and helpful too. The Tower Hill tube station is located right around the corner with very quick access all over London. Highly reccomend the hotel to anyone!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the citizenM hotels-stayed in one in Paris and London on this trip. The Tower Hill location in London was fantastic-so easy to step out the front door and into the tube station! The room was clean and well designed. The staff were friendly and helpful, although there were times that they were understaffed-getting a drink at the bar was a major undertaking (only one other guest at the bar and 3 members of staff behind the bar). The hotel was in great shape overall. The little details needed some attention- the room key and the ‘Do not disturb’ sign were both a little frayed and needed to be replaced. I will stay here again. And at their property in Paris, as well. Thanks for a quiet place to unwind from the big city.
Stayed 4 nights in Sep 2024

8/10 Good

Mark

Stayed 2 nights in Sep 2024