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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Building design
Bar (on property)
King Room - Tower View | City view
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$156
includes taxes & fees
Oct 19 - Oct 20

Explore the area

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40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

8.8 out of 10
Excellent
(299 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - Tower View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Tower View

9.0 out of 10
Wonderful
(34 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Tower of London

4-star hotel in London City Centre
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height desk (29 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Reviews

citizenM Tower of London Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1292 out of 1823 reviews
Rating 8 - Good. 350 out of 1823 reviews
Rating 6 - Okay. 100 out of 1823 reviews
Rating 4 - Poor. 47 out of 1823 reviews
Rating 2 - Terrible. 34 out of 1823 reviews

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean rooms!
Stayed 2 nights in Jul 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Leonardo

Stayed 1 night in Jul 2025

10/10 Excellent

LOUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Pauline, Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic central location with a cozy, comfortable room. The highlight for me was the common area—perfect for enjoying a coffee or getting some work done. I’d definitely stay here again!”
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, friendly staff at the bar and restaurant. Rooms are as expected and super clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alvio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great customer service. Great choices for breakfast.
Stayed 4 nights in Jul 2025

6/10 Okay

Quinn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Glenford

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos A.

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel right by the Tower of London with a Tube station next door—super easy to get anywhere in the city. The single room was small but really well laid out. Only thing missing was a coffee maker in the room. Otherwise, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Kennedy

Liked: Cleanliness, amenities, property conditions & facilities
The location is just unparalleled. The hotel offers a great selection of amenities and the staff are super friendly
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great views

Fantastic view of the Tower of London. Self check in allows you to choose the type of view you want and which aspect you'd like your room to face which I think is great. Bed was very comfy. You can cast your phone to the tv to watch your own netflix etc
Stayed 1 night in Jul 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, room comfort

Comfortable, excellent location everything we nee

Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Right next to Tower of London. Great views and very walkable. Rooms are small, stuffy, and controlled by ipads that don’t work properly. The ventilation in the room was awful. Smelled musty and would not cool down. The tv has an issue with subtitles not displaying properly and despite ipad reset from both inside the room and remotely by the staff none of the tech issues would resolve. Very disappointing for the room price and incredibly frustrating after a long flight and day of sightseeing.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Was given key but room was in disarray, half made up. Was told to wait in lobby and it took an hour. And even then, trash still in can. To be fair, vibe is nice.
Stayed 1 night in Jul 2025

8/10 Good

Katya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, staff and cleanliness. The only thing I didn’t like was the size of the room it is on the small side and they only have single beds no double bed so hard when traveling with more people.
Stayed 1 night in Jul 2025

8/10 Good

Dimitar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only issue is that a VAT invoice was requested, data were provided and this email never came to me…the risks of virtually everything being done on a laptop…
Stayed 1 night in Jun 2025

2/10 Terrible

Valentina

Stayed 1 night in Jun 2025

6/10 Okay

Bob

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff less than ample. AC didn’t work. Great location.
Stayed 2 nights in Jun 2025

8/10 Good

Harriet

Almost a ten

Liked the hotel and esp location. Very central. But room temperature not good a bit too hot and stuffy. Couldn’t regulate it
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the citizen M as always.
Stayed 2 nights in Jun 2025

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the location was excellent and the check in staff were really helpful
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2025

10/10 Excellent

Sheena

Stayed 5 nights in Jun 2025