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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Bar (on property)
Building design
Bar (on property)
King Room - Tower View | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
$163
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪13 min walk‬
  • St. Paul's Cathedral
    ‪19 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for King Room - Tower View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - Tower View

8.8 out of 10
Excellent
(33 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

8.8 out of 10
Excellent
(288 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Tower of London

4-star hotel in London City Centre
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height desk (29 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1230 out of 1728 reviews
Rating 8 - Good. 329 out of 1728 reviews
Rating 6 - Okay. 99 out of 1728 reviews
Rating 4 - Poor. 41 out of 1728 reviews
Rating 2 - Terrible. 29 out of 1728 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sunghee

Stayed 3 nights in May 2025

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at a lot of hotels in London but this by far is absolutely stunning staff amazing couldn’t do enough so helpful will definitely recommend tube outside hotel pubs 30 seconds away
Stayed 1 night in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to everything and the room had everything you needed
Stayed 3 nights in May 2025

10/10 Excellent

Sungkeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo Bien, solo la habitacion super pequeña y la cama pegada a la pared, sin opcion de la persona que esta durmiendo pegado a la pared pueda levantarse por otro lado que no sea por encina de la persona que esta durmiendo al otro lado de la cama
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karl

Stayed 1 night in May 2025

8/10 Good

Reg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would have preferred a bed that you can access from both sides.
Stayed 2 nights in May 2025

10/10 Excellent

Sang Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay here!

What a lovely, amazing, cute hotel. I had to stay one more night in London and booked with this one last minute and I had a huge regret that I should have stayed here from the beginning of my trips. Staffs were amazing and kind. Room was very clean and innovated. I loved the ipad controlling room features. Nice AC and comfy bed, and also nice view of Tower of London at night. One glitch I had from this stay was that I was told breakfast was included with my stay according to Hotels.com but I actually was supposed to pay for breakfast and was never included. Other than that, if I get to go back to London trip, I would consider this hotel again.
Stayed 1 night in May 2025

4/10 Poor

Michael, Fairfax

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Location was great, but the rooms were tiny- smaller than on a inside cabin on a cruise ship. It was terrible. You can't walk around the bed!!!! We had to crawl over or past each other....insane!!
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in May 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Welll situated next to the tube station and London Bridge. Amazing views from roof terrace. Rooms are small but functional.
Stayed 1 night in May 2025

10/10 Excellent

Gilles, Piedmont

Liked: Cleanliness, staff & service, property conditions & facilities
Vert well located
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Excellent location and friendly, helpful staff. Room was warm and the AC fan speed and temperature did not seem to work properly.
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still my favourite hotel in London

My favourite hotel when in the city for work. The location is perfect for underground access or walking into financial district or an evening walk after work around the tower or down to the river. Loads of owner run little eateries around offering gorgeous food. Citizens food is very good though limited menu but well delivered. Service is always first class and above all the beds are the best nights sleep you will ever have. Also if you like tech you will love being able to change all the lights in your room and open the blinds and curtains from your iPad with simple linking to the tv to watch Netflix or Prime.
View from my bed of The Tower of London
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love CitizenM
Stayed 4 nights in May 2025

8/10 Good

Chilenye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay at a central location in Location
Stayed 3 nights in May 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen Tower Bridge was right next to a tube station, which made it instantly easy to hop on and get around London quickly. Room also had a lot of nice features, and the breakfast buffet was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and great staff! Check in and out was super easy
Stayed 1 night in May 2025

10/10 Excellent

Amanda-Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in prime location with underground and train next door to hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I purchased a pastry in the coffee shop and when I asked for a fork the cashier retrieved one from under the coffee station and turned her back to me and started rubbing it vigiously in what looked like she was cleaning it. I interupted her by asking what she was doing and said hand it to me. It was indeed dirty. I took it, found a tray of clean cutlery and took a photo of both. Otherwise it was a great hotel for us.
Coffee shop cutlery after she rubbed it clean
Stayed 8 nights in Apr 2025

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the Tower of London. Close to trains, London City Airport, Hop-on hop-off buses, and pubs. It was a good trip.
Stayed 4 nights in May 2025

10/10 Excellent

Serge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibe
Stayed 2 nights in Apr 2025