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City Sleeper at Royal National Hotel

4.0 star property

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Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Daily English breakfast (GBP 19 per person)
Twin Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Lobby lounge
Hallway

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
38-51 Bedford Way, London, England, WC1H 0DG
  • Russell Square
    ‪2 min walk‬
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room

8.8 out of 10
Excellent
(117 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Double Room

8.6 out of 10
Excellent
(94 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room

Business Single Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Business Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Double Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

City Sleeper Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for City Sleeper Business Single Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

City Sleeper Business Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

City Sleeper Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

City Sleeper at Royal National Hotel

4-star hotel in London City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

City Sleeper at Royal National Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Languages

Arabic, English, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19 for adults and GBP 19 for children
  • Self parking fee: GBP 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 762 out of 1629 reviews
Rating 8 - Good. 602 out of 1629 reviews
Rating 6 - Okay. 154 out of 1629 reviews
Rating 4 - Poor. 59 out of 1629 reviews
Rating 2 - Terrible. 52 out of 1629 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower door can be adjusted a bit to not making toilet all wet.
Stayed 4 nights in Apr 2025

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was indeed great. It was, however, the same options each day. For a stay of 11 plus days, the same meals each morning became very boring. Great breakfast nonetheless. The bed sheets were not thoroughly clean. There was evidence of hair on the sheets. Dare I say it did not look like hair from the head but from other parts of the body. The room was also cold. I do believe that the closed window does not provide an adequate seal from the outside low temperatures. Overall, it is a decent hotel if you are looking at price.
Stayed 11 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good, comfortable, and affordable. Breakfast is also very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the room was spacious for Europe.
Stayed 5 nights in Apr 2025

6/10 Okay

Angharad

Traveled with family
Good - Comfy beds and good location. Bad- Room smelled like a hospital, no fridge
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were lovely and comfortable. Hotel was brilliant location and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable trip staying at the hotel as a party of 2, incredibly friendly staff and clean property. We enjoyed the buffet breakfast which included a range of both continental and cooked breakfast foods. The location of the hotel is excellent, 10minutes walk from Euston Train Station and 5minutes walk to the nearest Tube Station which is well connected on the Piccadilly line - all major tourist hotspots.
Stayed 3 nights in Apr 2025

10/10 Excellent

LaQuinlan

Stayed 1 night in Apr 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

4/10 Poor

Kara Colleen

Traveled with family
Disliked: Staff & service
Staff at the front desk were very inexperienced. The customer service was very poor and minimal. During my stay, I had an emergency and had to check out a few days ahead of schedule. Front desk staff refused to give me any type of paper print out, indicating that I was checking out. I called back the next day when I had made it back home and spoke with the manager and even though they were free to check the rooms (the manager did not believe that I had checked out) and see that I had checked out and my family and I and our belongings were no longer there, they continued to refuse to send me any type of documentation that I had checked out early. They seemed very bothered by my phone call and not concerned at all that I had to cut my trip short due to an emergency at home. I would not recommend this hotel if you would like good customer service from the front desk or from the management. I would say that the maintenance staff was very courteous and helpful. I had an issue with a flickering light in my room and maintenance came right away and assisted/fixed the issue.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfy. Brilliant location Very quiet area and room was clean
Stayed 1 night in Apr 2025

6/10 Okay

Neil

Stayed 1 night in Apr 2025

10/10 Excellent

Amber-Jane

Stayed 7 nights in Apr 2025

10/10 Excellent

Xochil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Very Accommodating

I can't believe how friendly, helpful, and accommodating the staff was. Absolutely exceptional service! I wanted to stay an extra night and the hotel staff helped me reserve another room AND they helped me get a discount on the new reservation! The hotel was very clean. I thought the breakfast buffet was excellent. The room was quite comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Sierra

Liked: Cleanliness
Disliked: Staff & service
Be wary of staying here if you’re a woman traveling alone. I woke up at 1am to a man in my room saying the TV was too loud. Having just woken up, I was very scared and asking what was happening. He stood in my room in complete darkness, never identified himself as staff and was rude and argumentative with me when I was simply just scared. He left immediately after I turn off the TV with no further explanation or apology. I went downstairs to speak with the manager, apologized for falling asleep with the TV on but explaining how harmful this situation can be to a woman alone at night, it’s more than obvious where my head was at when I woke up to a man in my room. The manager rwas dismissive and continued to explain how it was all my fault. He was extremely insincere about it and continued to speak over me. At this point I was shaking and on the verge of tears so I told him I’d be leaving, he did not move aside. Eventually I walked away however he followed me to the elevator. All I wanted was a sincere conversation, explanation and apology; instead I paid for a stay that I couldn’t even sleep at afterwards. When I went back down the lady at reception profusely apologized for the entire situation. She was absolutely lovely but it’s unfortunate that it seems to only be women who understand how traumatic this is. I will be escalating the matter.
Stayed 4 nights in Apr 2025

8/10 Good

Patty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is no facial tissues provided. Buffet breakfast is great. We like convenient yet quiet location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and a block from the underground. Nice accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Criselda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an amazing staff.
Stayed 1 night in Apr 2025