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City Sleeper at Royal National Hotel

4.0 star property

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Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Hallway
Lobby lounge
Daily English breakfast (GBP 19 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
$214
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
38-51 Bedford Way, London, England, WC1H 0DG
  • Place, Russell Square
    ‪2 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Place, Piccadilly Circus
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(106 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(135 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Single Room

Business Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Business Single Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for City Sleeper Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Double Room

  • Sleeps 2

View all photos for City Sleeper Business Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Business Single Room

  • Sleeps 1

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About this property

City Sleeper at Royal National Hotel

4-star hotel in London City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

City Sleeper at Royal National Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19 for adults and GBP 19 for children
  • Self parking fee: GBP 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

Reviews

City Sleeper at Royal National Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 810 out of 1690 reviews
Rating 8 - Good. 617 out of 1690 reviews
Rating 6 - Okay. 157 out of 1690 reviews
Rating 4 - Poor. 56 out of 1690 reviews
Rating 2 - Terrible. 50 out of 1690 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break

Lovely stay. Clean. Only issue it was a heatwave and no air conditioning although the staff kindly left a fan in the room, however it was still stifling hot. The room, and bathroom especially, look recently refurbished, maybe upgrading the windows to double glazing and air conditioning would be the icing on the cake. Overall though would definitely stay again, just at a time of year with no heatwaves.
Stayed 4 nights in Jul 2025

8/10 Good

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a pleasant room. No air conditioning which was a surprise. Rooms come with a portable fan. Definitely got warm. Other than that, clean room in lovely Bloomsbury right near the British Museum.
Stayed 4 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities
This was one of the most TERRIBLE, AWFUL, HORRENDOUS experiences I have ever had at a hotel, and I have been traveling around the world for decades. When we checked in, we were told they didn't take American Express, which was not clear when I made the reservation. I offered to pay in cash, and they said they didn't accept cash. The management was extremely rigid and unaccommodating. We tried to work with them, and they just kept saying, This is our policy, we can't do that. They made no attempt to work with us or try to help us. I was finally able to pay the hotel bill, but it required me to become overdrawn from my bank account by thousands of dollars. The management of this hotel has the philosophy that they are always right and the customer is always wrong. They never apologize and never compromise. They run the hotel like the government of the former Soviet Union. Another thing that went wrong was that they put us in rooms that faced a courtyard with an outdoor pub. It was extremely noisy at night, past midnight. One night, there was loud carousing from people that went well past 2:30am. The hotel allowed this and did not intervene to stop the noise. They did change our rooms the next day. The worst aspect of this hotel is that they it's all about their policies and not about the needs of the customers. This hotel does NOT deserve the rating of 4 stars and excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's those personal touches that make a memory!!

Simply fantastic!! Great location, facilities were spotless, fresh, modern and the staff were so kind and friendly. The breakfast was beautiful with so much to choose from. When booking I was asked if it was for anything special and I explained it was a surprise trip to London for my husband to celebrate our 20th Wedding Anniversary, at check in we were congratulated on our anniversary and on arrival in our room a beautiful display with fresh roses and petals adorned the bed, along with a beautiful letter wishing us many more years of laughter and love together with a complimentary bottle of wine with two glasses ... such a special touch for which we were so grateful. Thank you for making our trip to London so special and memorable x
Stayed 1 night in Jul 2025

8/10 Good

Andrew, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel near to pedestrian areas but slightly small room typical of most UK/Europe hotels. Decent breakfast included.
Stayed 5 nights in Jul 2025

6/10 Okay

Russell, Forest Hills

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough property. Great bathroom and nice room. The problem was the heat. There was no air conditioning. And London is currently going through a heat wave. The rooms were like little ovens. All they gave us was a small little fan, which basically did nothing. And the windows barely opened. Getting to sleep was really tough. My advice: make sure you get a room with an air conditioner. Otherwise you will suffer.
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room but no air conditioning.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night for a special occasion and the hotel and room were perfect. The room was absolutely spotlessly clean and well appointed with a lovely fresh bathroom ensuite. Check in super quick and they kept our luggage after checkout until early evening for no extra charge so that we didn't have to find storage elsewhere until we travelled home. Breakfast very good with all the foods you might want fresh and well presented. Only point worth noting is that there was no air con - it didn't matter for us as the weather was clement but if it was a heat wave it might be something to be aware of. However we would certainly use this hotel again, it is probabaly the best short stay hotel in this area of London in this price bracket.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY LOUD DOOR SLAMMING BY CLEANING STAFF

This is a great hotel in so many ways but a BIG let down and what ruined my mornings is the slamming of the doors by the cleaners. All morning from 7 or 8am till the afternoon, as they go in and out of each room to clean then allow the doors to slam behind them. It is so loud and rude, and ruins that whole 4 or 5 hour period of time. I have complained about it many times and nothing seems to change. This is why now I am writing a review. I didn't want to have to do this because it is a great hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overall ok

Great location. No air con, just a small fan, so room was hot and stuffy at night even with the window open. The location was really good but pricey for what we got.
Stayed 3 nights in Jul 2025

8/10 Good

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

HAHYUNG

Stayed 5 nights in Jun 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in
Stayed 2 nights in Jul 2025

8/10 Good

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and had everything we wanted and the hotel is very central for walking or getting the tube. There was no air con in the room and only a fan to help cool it down, as we were there during a heatwave in July this made the room very hot, the fan helped but air con would have been nice. This is not a complaint at all, just an observation as we had stayed here before in October and the room was a perfect temperature.
Stayed 4 nights in Jun 2025

6/10 Okay

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities
I though the staff could have been more friendly and the breakfast , apart from the scramble eggs was less than poor
Stayed 2 nights in Jun 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy hotel !! New , close to many places
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient with parking on site. The room was quite small but very nice & clean with a comfortable bed. I booked a twin/double & wanted a twin but there was no option to request this. The room was setup as a double & there were no twins available. Not sure if that was the hotel or Expedia at fault!
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Very clean, friendly staff.Good breakfast choice
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

2/10 Terrible

Riley

Traveled with family
Disliked: Amenities, property conditions & facilities
Attached to (but separate operation from) the National Royal Hotel. We didn’t like the lack of AC on a hot UK day…the room was humid and uncomfortable. The front desk staff was unable to make us comfortable and we left the property after just a few hours. The front desk staff was unable to check us out early and we forfeited one nights stay.
Stayed 1 night in Jul 2025

10/10 Excellent

haibo

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

Great stay, lovely location, quiet and clean room with all amenities that were needed. Check in was a little bit slow but would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Greta place to stay near Russel square.
Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

Good location.

Stayed 1 night in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025