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The Crown London

4.0 star property

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Photo gallery for The Crown London

Lobby sitting area
Exterior
Suite, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
142-152 Cricklewood Broadway, London, England, NW2 3ED
  • Wembley Stadium
    ‪9 min drive‬
  • Oxford Street
    ‪14 min drive‬
  • Piccadilly Circus
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn London - West by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (1001)
$194 nightly
The price is $194 total
includes taxes & fees
Holiday Inn London - West by IHG

About this property

The Crown London

4-star London hotel, connected to a rail/subway station in Cricklewood
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
The Crown London offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 26-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 4-star property consist of a business center, 6 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Crown London is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
PanAsia Restaurant - This restaurant specializes in Pan-Asian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Lounge Dining Area - This gastropub specializes in British cuisine and serves lunch and dinner. Open daily.
The Crown Pub - This pub specializes in British cuisine and serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 12.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PanAsia Restaurant
  • The Crown Pub
  • The Lounge Dining Area

Things to do

  • Bicycle storage
  • Piano

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 12.5 for children
  • Self parking fee: GBP 19.95 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crown Hotel Moran
Crown Moran
Crown Moran Hotel
Crown Moran Hotel London
Crown Moran London
Hotel Crown Moran
Moran Crown
Moran Crown Hotel
Crown Moran Hotel London, England
Clayton Crown Hotel London
Clayton Crown Hotel
Clayton Crown London
Clayton Crown
Clayton Crown Hotel London, England
The Crown London Hotel
The Crown Hotel London
The Crown London London
Clayton Crown Hotel London
The Crown London Hotel London

The Crown London Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire, South Ockendon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful looking hotel, very friendly and helpful staff.
Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flood in the room

Aircon leaked in the room. We were evacuated to another room whereupon the same thing happened again. During the process of complaining No manager has made any attempt to reach out and address these issues
Stayed 1 night in Feb 2025

8/10 Good

Eileen

Stayed 3 nights in Feb 2025

4/10 Poor

Rhona

Disliked: Cleanliness, staff & service

Not great

Stayed for one night, hotel is on a very busy road with people and vehicles going up and down all night so as our room was on the front we were kept awake. The staff in the check in desk were not helpful when we needed help with the tv and wifi and said it must be our phones and we would figure it out. We were privided with more pillows when we asked. Tea and coffee were kept in a cupboard which was a pain. The carpet was stained and ild and tiles in the bathroom were cracked. The water for a bath was luke warm at best. The bar had limited opening. On a plus point the room and bathroom were big as was the tv akd the bed was really comfortable.
Stayed 1 night in Feb 2025

4/10 Poor

Damien

Business traveler
Liked: Cleanliness, room comfort

Used to be good but I would now say avoid.

Great location for visiting London from the North. Secure Underground parking is £19.95 not £18 as advertised. Quick checkin to a lovely room. Comfy bed and lovely bathroom. Flat screen tv. On way to room I noticed a food offering advertised at least 4 times for Burger and a Pint. Went down to bar to order and was told it wasn’t available at that price. Complained and after having to go to front desk got the offer. Would only give me the offer on a beef burger and not on a vegan bean burger. Burger were very tasty. Great nights sleep. Went for shower ant 8am and no warm water. Due to engagements had to have cold wash. Told reception on way to breakfast 8.30 am. I went to work and my partner stayed in room waiting to have a bath. At 10.20 she was told there was an issue and they were looking for something to reboot. Heard nothing more so she went without her bath. Came back at 4pm and when I asked at reception they said it was fixed. Went to room and key been deactivated due to having booked two night seperately although was told when checking in they would sort. Had to trail back to reception. Hot water was working when we got in room to check but why did they not tell us earlier or leave a note to say so? Am staying another night as too late to go elsewhere so let’s hope things improve as I think it totally unacceptable to pay £135 a night plus £20 parking for a room with no hot water.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Traveled with group
Good distance
Stayed 1 night in Feb 2025

10/10 Excellent

Amal

Stayed 3 nights in Feb 2025

8/10 Good

Enoch

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Luz

8/10 Good

Janet

Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Stayed 1 night in Jan 2025

6/10 Okay

It

Stayed 3 nights in Jan 2025

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

The team were excellent from the minute I arrived. Room was very clean and pleasant temperature. The only thing I would have liked was pillow protectors and feel the pool access could be included for the steep cost per night of the room. Convenient parking if a little pricey.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying at hotel. Clean, comfortable and friendly, helpful staff. Would definitely return.
Stayed 1 night in Jan 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

GUILHERME

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Very comfortable

Very polite and kind Staff. The breakfast was very delicious. There are bus lines that leave in the center that pass right in front of the hotel. We love the silence at the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Didier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Leevan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when your in London
Stayed 4 nights in Oct 2024

2/10 Terrible

Richrad paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub didnt drain, no shampoo, tv dodnt work very well, The was a big (spit, lugger) on the door frame on rhe door. Area sucked dirty, beggers by the ton and really the staff were not nice, all and all, don't recomend it to anyone
Stayed 2 nights in Dec 2024

10/10 Excellent

Meshal

Stayed 1 night in Nov 2024

8/10 Good

Max

Stayed 3 nights in Dec 2024

8/10 Good

AnneMarie

Traveled with family
Stayed 1 night in Nov 2024

6/10 Okay

Emma L

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Disappointing

No extra pillows or blankets in wardrobe as written on hotel description on hotels.com. Soap dispenser was snapped off wall, no shower head on the shower so was just a hollow pipe on the wall that shot out one powerful jet of water. Room was cold, no secure guest wifi. Parking restrictions aren't clear, paid online on the app, when asked hotel staff which car park was which, they couldn't advise.
Stayed 1 night in Nov 2024

8/10 Good

Juan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff it was amazing, highly recommended, good price for London
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Definitely best stay in North West London. Had great nights sleep. Highly recommend
Stayed 1 night in Nov 2024