Clayton Hotel City of London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clayton Hotel City of London

Junior Suite | Pillowtop beds, minibar, in-room safe, laptop workspace
Reception
View from property
Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, laptop workspace
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Brick Lane
    4 min walk
  • The Gherkin
    10 min walk
  • Liverpool Street
    11 min walk
  • London (LHR-Heathrow)
    63 min drive

Room options

Deluxe Twin Room

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Clayton Hotel City of London

4-star hotel in Tower Hamlets
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services.
Clayton Hotel City of London offers 212 accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Clayton Hotel City of London is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Irish, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 78 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Becca

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean but was given a wheelchair accessible room which meant the bathroom sink was very low and had a wet room which made the floors slippery and dirty. Also used the late night room service to order pizza, which took over an hour before we headed down to reception to find no one had checked to receive the order, member of staff was just sat on the sofa on his phone and not very helpful. Told us to wait a couple minutes, which I assume they then went and sorted the food after we questioned where it was. An hour and a half after ordering, the pizza turned up and it was pepperoni when we ordered cheese as I am vegetarian and it was barely just cooked.
Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Not thrilled about the early check in fee but great location and space. Staff was friendly. Would definitely come back. Neighborhood is not the greatest and no parking in front of the hotel. Stay with a family of four and it felt great.
Stayed 4 nights in Sep 2024

6/10 Okay

Rebecca

Business traveler
It was hard to get in the hotel at night. Chain fence around the block it is on. Hotel has no road frontage to even find it. Area not the best around hotel. They need to make a way to get into the building from the back side, especially at night.
Stayed 5 nights in Sep 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was quiet, bed was comfortable, food at the restaurant not amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Charndeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really clean hotel. Comfortable rooms and well laid out. Breakfast was excellent. Had evening meal one night which was good too. Great gym as well. Highly recommend
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location and facilities
Was good stay and rebooked to stay longer as work commitments meant I needed to stay in London longer.
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay here! Ordered room service a couple of times and they were friendly and prompt! The room was clean - was a good size. The bed was comfortable. Walking through doors, was rarely greeted by the front desk, but not a big deal.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, place. Thanks so much for a camile he was amazing! Definitely will be back
Stayed 1 night in Aug 2024

8/10 Good

Xin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is just few steps away from the underground (Aldgate East), super convenient for tourists hop on the train, walkable distance to Tower bridge and Tower of London. Hop-on &Hop-off bus stop is also close by, if you choose to lay back to enjoy the city view and attractions without much walking. The staff work at the kitchen/ breakfast are super kind and friendly. I have to say they are hard workers and very decent. I appreciate their service & help during the stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Alison

Good quick check in, helpful staff and a great breakfast. Our room was clean comfy and modern.
Stayed 1 night in Aug 2024

8/10 Good

James, Cockermouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
Great, clean hotel in an perfectly central location. Loved it. Perfect for our 2 night stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Shane, Nottingham

Business traveler
Liked: Cleanliness, property conditions & facilities
Room is fine. Check-in is done on a machine
Stayed 1 night in Aug 2024

8/10 Good

Fanny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Would not stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Travis

Stayed 4 nights in Aug 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel near the City.
Stayed 2 nights in Aug 2024

10/10 Excellent

LYNDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Clayton, really close to the tube and easy to walk around London from here too. Enjoyed the breakfast, would definitely stay here again .
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed before and will come again!
We booked at short notice and arrived early evening. We received a warm welcome with a table booked there and then for dinner. We were also offered breakfast, but declined on this occasion. Our room was great and the public areas are clean and spacious. This hotel is in a great location for walking to St Katherine’s Dock and the Tower of London, for example, and is close to Aldgate East tube station to get further afield.
Stayed 3 nights in Aug 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and good value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay, will be back
Second stay at this hotel, for this booking i stayed 3 nights. Like last week some amazing prfesional and friendly staff. Big shout out to the super friendly blonde lady (sorry i will gey your name next time), you smile is always great to see
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Really enjoyed my stay, great location for me as I can get to the offices easily. Happy days :)
Stayed 1 night in Jul 2024