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Clayton Hotel City of London

4.0 star property

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Photo gallery for Clayton Hotel City of London

Junior Suite | Pillowtop beds, minibar, in-room safe, laptop workspace
Bar (on property)
View from property
Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, laptop workspace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Tower of London
    ‪11 min walk‬
  • The Shard
    ‪5 min drive‬
  • London Eye
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Twin Room

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Pillowtop beds, minibar, in-room safe, laptop workspace

Executive Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Saint

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
4.6 out of 5, Wonderful, (1292)
The price is $219
per night
$262 total
includes taxes & fees
Apr 7 - Apr 8
Hotel Saint

About this property

Clayton Hotel City of London

4-star hotel in Tower Hamlets
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services.
Clayton Hotel City of London offers 212 accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Clayton Hotel City of London is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Irish, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Grapevine

Stayed 6 nights in Dec 2024

4/10 Poor

Claire, TAUNTON

Stayed 1 night in Nov 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
This was a last-minute hotel change and I was pleased with the result. The location was great and the property provided everything needed for a short stay.
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay
Really lovely hotel and so close to the tube. Bed was super comfy and room was lovely. Would definitely recommend :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Nicolas, Bangkok

Business traveler
Disliked: Staff & service, amenities
Not impressed at all. Moni is the only good staff who knew how to take care of us
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Manesh

Stayed 1 night in Oct 2024

10/10 Excellent

H M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a 4-star product.
not a 4 stay hotel. did not provide toiletries like toothbrush, paste or even bathroom slippers. frontdesk staff unhelpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samudra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doodsen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jami

Stayed 5 nights in Oct 2024

10/10 Excellent

REBECCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2024

2/10 Terrible

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Alberto, Oakland Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely be staying here again the next time I visit. As well as planning on staying at the other Clayton chain hotels. The staff here were incredibly kind. My daughter had fallen under the weather and the staff were compassionate and sympathetic to her. They even told her where the closest pharmacy was located from the hotel. Helping her to the best of their abilities which she and myself appreciated. The bartender was also incredibly kind to myself and my wife. I was blown away by the staff and how they go above and beyond. The rooms were clean, the room services were excellent. I have no complaints and truly appreciated the staff.
Stayed 5 nights in Oct 2024

4/10 Poor

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
One night business trip.
Was given a disabled persons room. Everything is low down, no room between the toilet and the wash hand basin i could rest my arms on it sat on the toilet. Obviously it made it difficult to access the toilet. The lighting was poor and flickering. I asked to be moved but was told i hsd the last room. A point i argued when i said that there are still rooms on line for hire. Shame really because i have stayed in Claytons msny times in differen locations. Ive never had a problem before.
Stayed 1 night in Oct 2024

8/10 Good

Mirja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location-- quick walk to the tube, a Costa coffee, and Pret. We had a double room, which was a tad small but lots of space for storage and very clean. The beds were also very comfortable! To enter our room, you had to go through an external door that led you to a small hallway with our door and another guest's door. This would be great for families but a little awkward for complete strangers. Overall, really nice hotel with very warm and personable staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024