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Clayton Hotel City of London

4.0 star property

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Photo gallery for Clayton Hotel City of London

View from property
Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Tower of London
    ‪11 min walk‬
  • The Shard
    ‪5 min drive‬
  • London Eye
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Deluxe Double Double

Deluxe Double Double | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Double

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Clayton Hotel City of London

4-star hotel in Tower Hamlets
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.
Clayton Hotel City of London offers 212 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, dry cleaning/laundry services, and express check-in.

Clayton Hotel City of London is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1009 reviews
Rating 8 - Good. 283 out of 1009 reviews
Rating 6 - Okay. 79 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and efficient

Nice trip in downtown London. Clean and modern. Easy check-in and close to tube station. Lots of restaurants nearby. Only downside was no universal outlets, so remember to bring a charger.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kirstie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominique

Stayed 2 nights in Feb 2025

8/10 Good

Gavin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Gord

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Clayton hotels in several locations in London, I’ve always found them to be clean and reasonably priced for London. The one thing that is consistent with each room is that the bar fridge never works, always room temperature drinks.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hiroki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton Hotel City of London offers a perfect blend of modern luxury and convenience, with stylish rooms and excellent service in a prime location near Tower Bridge.
Stayed 5 nights in Feb 2025

6/10 Okay

Howard

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kathryn

Stayed 6 nights in Feb 2025

10/10 Excellent

Kimberley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay - quick check in Good rooms Great staff
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Niamh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, in a great location for exploring London. We usually stay around Paddington but decided to change it up..would definitely return to this hotel again.
Stayed 2 nights in Feb 2025

8/10 Good

ENRIC, Doral

Traveled with family
Liked: Cleanliness, property conditions & facilities
Service in the hotel’s restaurant was disappointing for the type of Hotel you want to promote
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, upgraded to 10th and it was amazing. Thank you. It helped make my wife’s birthday extra special.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alanzo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Jan 2025

2/10 Terrible

Deji

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Chia Min

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain
Stayed 4 nights in Jan 2025

10/10 Excellent

Melia

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at. Perfect for what I needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our overnight stay, easy check in, room was lovely and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with amazingly designed rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in London. Hotel was pleasant and great for our family to stay in.
Stayed 5 nights in Dec 2024

10/10 Excellent

Larysa

Stayed 1 night in Dec 2024