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The Columbia

3.0 star property

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Photo gallery for The Columbia

Exterior
Bar (on property)
Lounge
Reception
Family Room | Desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
$128
includes taxes & fees
Jan 15 - Jan 16

Explore the area

View in a map
95-99 Lancaster Gate, London, England, W2 3NS
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Queensway
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(24 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(33 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Desk, free WiFi, bed sheets

Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

7.8 out of 10
Good
(19 reviews)
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(13 reviews)
  • 193 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior
Mitre House Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar
4.1 out of 5, Very Good, 2,354 reviews
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About this property

The Columbia

3-star hotel in London City Centre
A bar/lounge, self parking, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Change of towels is available on request.
The Columbia offers 100 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The Columbia features multilingual staff, tour/ticket assistance, and a garden. 4 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This London hotel also offers coffee/tea in a common area, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Columbia has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1865
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbia Hotel London
Columbia London
Columbia Hotel
The Columbia Hotel
The Columbia London
The Columbia Hotel London

The Columbia Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 363 out of 1006 reviews
Rating 8 - Good. 378 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the Columbia! They were very helpful with things we needed to refrigerate and the staff were very friendly, particularly the young lady working the desk on the evening of the 30th and morning of the 1st (sorry, I didn't get her name). The hotel was in a great location, being just off Hyde Park/Kensington Gardens and having a bus stop just outside. I will definitely look to stay again when in London!
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel with a lot of charm. Very helpful concierge service. 2 blocks from the underground. Across the street from lovely Hyde Park. Walkable to Paddington neighborhood with lots of dining options.
Stayed 4 nights in Sep 2025

6/10 Okay

Helen

Traveled with group
Disliked: Staff & service
The outside look of hotel does not match inside decor, friendliness or service. Amazing historic facility should come with staff knisledgeable about its history and be willing to share. Staff were not vustomer oriented. The one person who was friendly enough was the duty manager. Locatio excellent for Hyde park snd shopping, bus is right outside hotel manager.building
Stayed 3 nights in Oct 2025

8/10 Good

khulud

Traveled with family
Liked: Cleanliness, staff & service
The hotel has a beautiful decor and the room size was surprisingly spacious, which I really appreciated. The design and furniture gave a cozy, stylish vibe that made the space feel welcoming. However, there were some major issues that affected the stay — the door had no proper lock, which didn’t feel secure at all, and the floors creaked with every step, making it hard to relax or move quietly. And there was no fridge. It’s a nice-looking place with potential, but it definitely needs some maintenance and basic safety improvements before I’d consider staying again.
Stayed 5 nights in Sep 2025

6/10 Okay

Lourdes, Mesa

Traveled with partner
Disliked: Amenities
Many places near by for dining. Park near by and bus line in front of the property. Hotel is older and there were only a few items available in the room. No hair dryer, no refrigerator, no air-conditioning, paper thin walls and creaky floors.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. The staff were very friendly, Lily was especially helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room! Across from Hyde park and only 5 minute walk from paddington train station!
Stayed 1 night in Oct 2025

4/10 Poor

Iain

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs an entire revamp internally. It looks like it hasn't had even as much as a lick of paint since the 1980s and it's a shame what a beautiful old building has been reduced to.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Brilliant location.
Stayed 3 nights in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location of this hotel and the service from the staff was good. They accommodated us after hours and were easily accessible and friendly. We didn’t realize the rooms do not have air conditioning, which made things uncomfortable at times. There was also a lot of work being done on the building that was noisy and we weren’t warned about prior. The building is a bit older and has beautiful features, but lacks some convenience. Overall we enjoyed our stay especially at the price point.
Stayed 5 nights in Sep 2025

10/10 Excellent

Amy

Traveled with family

Amazing

Lovely room and close to all types of transportation, the lady at reception (lily) was fantastic and extremely helpful! Will definitely be using this hotel again!
Stayed 1 night in Sep 2025

4/10 Poor

Candice

Traveled with family and small children
Liked: Cleanliness, staff & service
At first we arrived and they gave us a room all the way at the top and there were stairs to get to our room plus stairs inside of the room and stairs going down into the bedroom- super odd. Not safe for our child. Also was SUPER hot and muggy because there is no AC. We asked to change rooms and thankfully were able to. They moved us to a better room. Very small rooms not depicted in the photos at all. Sink didnt work well. It was good for our 2 night stay because we could walk to Kensington Gardens and grab food nearby but we would not stay there again.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The good: A historic property across from Hyde Park with a lovely exterior and convenient to transit. The staff are eager to help and our room was kept impeccably with fresh towels daily. The less good: the property is tatty and the bathrooms need updating. Dining and the bar were underwhelming. The paint choice for the second floor hallways is horrid.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

4/10 Poor

Nick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Great for solo travel! Very cool building in London.
Stayed 4 nights in Sep 2025

8/10 Good

Ellen

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room

Fantastic room, reception staff very friendly and helpful
Stayed 2 nights in Sep 2025

6/10 Okay

Barbara

Traveled with partner
Liked: Staff & service
The location was nice, across from the park. The room was small and hot, and the bathroom small and tiles cracked.
Stayed 3 nights in Sep 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

rodrigo

Traveled with family
Liked: Cleanliness, staff & service
I liked the location, but the rooms urgently need maintenance and they are very small. There is no closet or space to put bathroom items.
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to Hyde park. Very walkable
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel and area. We prefer these boutique hotels that have the look and feel of London. Even more when staff is so friendly and helpful.
Stayed 7 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We loved our time at The Columbia. The staff were amazing, the rooms a great size, the atmosphere old world classy with modern updates. The location is fantastic. Close to Hyde Park, shopping, eating, and public transportation. We will be back.
Stayed 1 night in Sep 2025

4/10 Poor

N

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Back to the 1970s

Grotty and dated. A history of after hours band parties cannot make up for cracked sinks, sticky carpet, flimsy walls and terrible, battered decor. This place needs a refurb pronto.
Stayed 1 night in Sep 2025