Comfort Inn Hyde Park

3.0 star property

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Photo gallery for Comfort Inn Hyde Park

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
73 Queensborough Terrace, London, England, W2 3SU
  • Hyde Park
    ‪12 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Royal Albert Hall
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

2 double beds, 1 single bed, nonsmoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Inn Hyde Park

3-star London hotel, connected to a shopping center in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and multilingual staff assistance.
Comfort Inn Hyde Park offers 33 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and express check-out.

Comfort Inn Hyde Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Arabic, English, Filipino, French, German, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (31 inch wide door)

More

  • 1 building
  • 7 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 19 2025 to January 14 2027 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Comfort Inn Hyde
Comfort Inn Hyde Park
Comfort Inn Hyde Park Hotel
Comfort Inn Hyde Park Hotel London
Comfort Inn Hyde Park London
Hyde Park Comfort Inn
Comfort Inn Hyde Park London, England
Comfort Inn Hyde Park Hotel
Comfort Inn Hyde Park London
Comfort Inn Hyde Park Hotel London

Comfort Inn Hyde Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is Fawlty Towers on steroids absolutely the worst hotel I have ever stayed in. A black eye to the town of Great
Stayed 3 nights in Nov 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the convenience, nice area of London, very close to Paddington Station to get there on the 15 min express train to the Heathrow airport departing every 15 min from the station.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was ok, room in the basement, something that made a noise all night.
Stayed 1 night in Nov 2024

2/10 Terrible

Allan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smallest hotel room I’ve ever stayed in and dated. The wash basin was small enough to only fit 1 hand in and no hot water. The ‘lower ground’ room I stayed in was in the basement, next to a plant room and a boiler outside the window. The continental breakfast is boxed cereals, knock off french pastries, cold meat left out under cling film and undrinkable orange juice Best part was that the hotel is right on top of the Central tube line, which runs every 15mins 24 hours a day! Literally no sleep! DO NOT BOOK
Stayed 1 night in Oct 2024

10/10 Excellent

Zuzana

Stayed 1 night in Oct 2024

4/10 Poor

Curstyn

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

DR O E

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

The room was clean but very very small. They must have used a wide angle lense. Three steps and theres the bed. Tiny bathroom Fine if all you need it for is to sleep. The lift wasn't working so had to carry our bags up 5 flights of a narrow staircase and never was offered by staff to help. The woman at breakfast was lovely. Kept everything well stocked and tidy. Simple breakfast but fresh . Overall clean,tiny and definitely overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Stayed 1 night in Sep 2024

4/10 Poor

Steven

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not much
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Amenities
As the lift was not yet in service, I found the stairs tiring but not a problem. Perhaps at breakfast, large plates would be better to accommodate the meat, cheese, toast etc. Food was good and the assistant was helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

cleiton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Not to complain
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mohsin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was nice but breakfast was very limited for the price we paid per night. Also refused to provide milk for baby which was very uncomfortable
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Good location. But this was closer to a hostel than a hotel. Beds were uncomfortable, elevator doesn't work and front desk staff were very unhelpful.
Stayed 2 nights in Aug 2024

8/10 Good

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

4/10 Poor

Adelaida

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator was not working and it was not mentioned on the booking or their website. I found out at checking that I was booked on the 4th floor and there was not an elevator available. There was not phone in the room to call the reception desk, the air conditioner has a loud noise while working.
Stayed 1 night in Jul 2024

4/10 Poor

Trudy

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel has no elevator. We were on the 6th floor and had to tote our bags up rickety unsafe stairs. It wasn't that the lift was broken, it just did not exist. Mobility impaired people cannot stay here.
Stayed 2 nights in Jun 2024

6/10 Okay

Ian

Traveled with partner
Disliked: Property conditions & facilities
Great place for tube and short walk to marble arch and Hyde park ,BUT no lift and 5 floors sucked to get up on steep stairs . Coffee etc wasn't replenished and unfortunately the breakfast is only continual in a very small room
Stayed 2 nights in Jul 2024

10/10 Excellent

palhoma

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here for 3 nights as it is a great location for going to the Royal Albert Hall which is just across the park. There was some property maintenance going on at the time but it did not interfere with our stay but we have scored slightly lower because of this. Queensway Tube is around the corner so getting around was easy, we discovered the local area and found lots of bars and restaurants. The breakfast is basic continental but plenty to choose from. For 3 nights our room was clean and cleaned daily but was a tad too small for us as we didn't really have anywhere for a bags and some clothes. For what we paid we have no complaints.
Stayed 3 nights in May 2024

6/10 Okay

Juan

Traveled with family
Disliked: Room comfort
Worth the price
Small hotel, tiny room and bathroom. Clean beds and silent room.
Stayed 1 night in May 2024

10/10 Excellent

Grant

Stayed 1 night in May 2024

6/10 Okay

Don

Liked: Cleanliness, staff & service
Staff are nice. Location for me was perfect. If you have a room on the top floor be prepared to scale a steep staircase. The breakfast was basic and the hair dryer was broken. Shame because I was soaked after a day of rain. I might consider returning because the location (edge of Hyde Park) is so good.
Stayed 1 night in Mar 2024