4/10 Poor
Donna Marie
Traveled with family
Feb 26, 2026
Liked: Staff & service
Disliked: Amenities
The room was not as expected. We received a pullout sofa for the 2nd bed when the pictures in the ad for the 3 person room clearly showed a queen size bed and a separate twin bed. It was extremely uncomfortable to have a pullout sofa for a 5 night stay - there was not room to move around the room if you wanted to just watch TV or sit in the room. The mattress in the queen bed was a hard as a rock, with a protruding bulge in the center of the mattress. The hotel did not supply wash clothes...a standard item for taking showers. There were not any lamps in the room; only extremely bright overhead spotlights. A dull spot light attached to the headboard providing nothing for seeing without the overhead bright lights. No sound barrier between floors - people walking above us at all times of the day/night were like someone being in our room. The ad made it appear that breakfast was included with our room rate, only to find out it was an additional 10 pounds per person...for a really awful continental breakfast. No phone in the room to be able to contact the front desk or housekeeping. I would consider this hotel to be very subpar.
Donna Marie
Stayed 5 nights in Feb 2026






















