This smoke-free hotel features a front-desk safe and free WiFi in public areas.
Comfotel PRPL offers 19 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Comfotel PRPL features a front-desk safe. Wireless Internet access is complimentary.
Comfotel PRPL is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating (climate-controlled)
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London
Comfotel PRPL Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff don’t care and pics in advert are wrong of room when u book. It’s a crap hotel and u can hear your neighbour snoring. The online advert when booking with Expedia is wrong as I booked a family room and the customer it showed was nice. When I got here the room was not the same. When I confronted the manager he began blaming others and silly excuses. I said I will take this up with Expedia and the hotel general manager and took the details
The bathroom shower had mold, dust all over the picture frames and light fixture. The wood framing holding the fridge was rotten. No elevator, being pregnant and with a toddler having to go up and down 4 flights of stairs was miserable. The whole building and room had a weird smell. The stairs rails are really flimsy and some areas you can see they had split and they did a very wonky repair that’s barely holding together.
Michael
Stayed 7 nights in Dec 2024
6/10 Okay
Daniel
Traveled with family
Jan 2, 2025
Disliked: Cleanliness, amenities
This property DOES NOT have elevators and it has around 5 floors. A lot of work to go up the stairs with luggage. Cleanliness is not good at all. All the person does is bring you towels and straighten the sheets. You can see old stains on the walls and around the bed frames. The staff of really nice but if you are looking for a hotel where you feel clean then this is not it.
SEMEN ON THE WALL! THIS PLACE IS DISGUSTING AND A HEALTH HAZARD. There was blood on the floor an semen on the walls. This place has never been cleaned and after being promised a refund I have been told I have no right to a refund: we didn’t even stay in the room; we left after 30 mins and had to go spend 600 pounds on a new hotel on Christmas Eve
I have photos to prove everything
Dean
Stayed 5 nights in Dec 2024
10/10 Excellent
Paul
Dec 28, 2024
Liked: Cleanliness
Paul
Stayed 2 nights in Dec 2024
8/10 Good
Jo
Traveled with family
Dec 24, 2024
Liked: Cleanliness, staff & service, room comfort
Overall is good. Recommended.
Good location. Good balance of what you are paying. Some of the facilities are old and damage, need to repair.
The hotel manager was very helpful and friendly and the room itself was recently renovated and very good compared to the standard of most other hotels in London. I highly recommend this hotel and will stay here next time I'm in London.
Hotel room was as you expected for a budget hotel in London
Room smelled of cigarette smoke when we entered although duvet covers were clean and fresh however upon inspection of inside the duvet we noticed it was heavily stained of blood and looked yellow all over which showed signs it hadn't been deep cleaned in along time. All fixtures were wonky on the walls and had dust and cobwebs all over them showing no signs of cleaning.
Staff there were very friendly and got us extra pillows without an issue.
Toilet in bathroom was lose on the wall and the shower has some mould on the sealant as well as limescale around the base.
The sink had toothpaste on the outer side towards the shower, showing no signs of thorough cleaning between guests.
Fridge in the room didn't work, but internet services were decent and worked.
The floor initially had been cleaned over however in the corners there was dust, wood chippings on the floor around the mini fridge.
There was some yellow drip stains on the wall near and around the window, due to the heavy smoke smell this looked like tobacco tar.
For £79 for two people it was okay, however wouldn't want to return due to the conditions which mainly come down to the room not being in a clean enough condition.
Room was clean but very tired.
Lots of furnishings and flooring damaged and not looking great.
Bathroom hot water took untill i raised an issue to get hot water.
Toilet flush kept breaking 3 times. Gave up reporting it by the end.
We weren't in the room much which helped massively.
Wont be staying there again
I wouldn't recommend this stay. I paid £82 for one room and this was not worth it.
Check in - No issues went to the hotel next door; waited for 5 mins before someone came down to the desk but very speedy check in regardless.
Room - The twin room I was given was room one on the ground floor at the front of the building. There was a weird smell in the bathroom so I had to keep the door closed. No hand soap and the shower had a weird yellow, brown stain on the floor which was concerning so I didn't use. The 2 beds themselves the bases of them were both covered in white mould which is gross. The bedding was clean and I had no issue with that. But the mould was quite large and very concering.
Safety: If you are on your own and a single woman do not book this room. As I mentioned previously it is on the ground floor right at the front. There are stairs out the front of the window right outside your room that anyone can access which was really scary especially as the outdoor light kept going off through the night which was concerning.
Check is was awful and the manager made me cry. Said we'd booked for the wrong date, but my app had correct date. When we returned later were locked out as they had not processed my payment. 5.30 fire alarm so stood in street. Pillow cases were scratchy, from was boiling, it was all terrible.