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Conrad London St. James

5.0 star property

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Photo gallery for Conrad London St. James

2 bars/lounges, gastropub
King Superior room | Premium bedding, Select Comfort beds, free minibar items, in-room safe
Conrad Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe
Lobby
One Bedroom Duplex Suite | Living area | 42-inch flat-screen TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service

Explore the area

Map
22-28 Broadway, London, England, SW1H 0BH
  • Westminster Abbey
    ‪4 min walk‬
  • Big Ben
    ‪8 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Twin Superior Room

Twin Superior Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Superior Room

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Superior room

King Superior room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Superior room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room With Lounge Access

King Executive Room With Lounge Access | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Executive Room With Lounge Access

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Accessible room

King Superior Accessible room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Superior Accessible room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Deluxe Suite

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Suite

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Executive Accessible With Lounge Access

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Duplex Suite

One Bedroom Duplex Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Duplex Suite

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Accessible Superior Room

Twin Accessible Superior Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Accessible Superior Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Conrad Suite

Conrad Suite | Living area | 42-inch flat-screen TV with digital channels, TV

Conrad Suite

  • 1324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Junior Suite

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Two Bedroom Suite

  • 861 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Family Connecting Room

Family Connecting Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Connecting Room

  • 581 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Executive Room With Lounge Access

  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Junior Suite with Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Suite with Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive Room with Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive King Room with Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Duplex Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Deluxe Duplex Suite with Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Conrad Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Conrad Suite with Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Deluxe Suite with Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room with Lounge Access

Combined shower/tub, free toiletries, hair dryer, bathrobes

Executive Twin Room with Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room with Lounge Access-Accessible

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive King Room with Lounge Access-Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room-Accessible

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior King Room-Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Superior Twin Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Accessible Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedroom Suite With Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Two Bedroom Suite With Lounge Access

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About this property

Conrad London St. James

5-star hotel in London City Centre
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 5-star property consist of a 24-hour business center, 8 meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 6189 square feet (575 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Conrad London St. James is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Pem Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Blue Boar Pub - This gastropub specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar - This bar specializes in British cuisine and serves light fare only. Open select days.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (6,189 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (38 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 75 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 170 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Deanna

Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Svetlana

Stayed 10 nights in Jan 2025

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our long weekend trip to this property. It’s conveniently located near a train station and many sites are within walking distance. Staff was kind to our 4 year old son, gifting him a little dog at checkin and even setting up a little tent in our room with lights. Great stay.
Stayed 5 nights in Jan 2025

2/10 Terrible

Benjamin Adam

Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as always

Great stay as always
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My hotel of choice in London

Excellent hotel all round, can’t really fault it. Great sized, modern comfortable rooms and great service all round. Lots of dining options too and a very convenient location. Is now my hotel of choice in London.
Stayed 9 nights in Jan 2025

10/10 Excellent

Songwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely experience!
Stayed 10 nights in Jan 2025

10/10 Excellent

Glynne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff are amazing. Lovely rooms, very comfortable beds . Will defiantly stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay at the Conrad. Staff offer a true 5* service and the ambience and food selections are excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabio G.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel!

One of the best hotels I’ve stayed in. I was very happy. The beddings, soft beautiful feather pillows! The location is the best and the service remarkable
Stayed 4 nights in Jan 2025

8/10 Good

LeAndre, Huntsville

Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LAWRENCE

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel. great service, friendly, nicely decorated and relatively updated. Elegant rooms. Across street from St. James Underground station and 5' walk to Westminister Abbey and 1.5 blocks from St. James park. Only negative is Wifi went out on our floor for two days. Offered to put us on another floor but didn't want the hassle of packing and unpacking. They allowed access to business lounge for one night in compensation and took a bit off one nights bill. Wish they offered similar rates on their hotel website to the much better rate I got on Expedia, as I prefer to always book directly. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfonso, San Tan Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all of the attractions. St James part was a 5min walk and Buckingham Palace was 7min. Westminster Abby was 7min and parliament square was 10min. Staff was amazing. Can’t say enough good things about Dominika. She made us feel welcomed and very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price and near Buckingham Palace and the Houses of Parliament. Also very near an underground stop.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvia-Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at Conrad were wonderful. In particular, the guest services manager, Maria, made our daughter’s entire trip special with her kindness. From the moment we arrived after a long flight, the Conrad made our family feel at home. We will certainly be back in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel oozes quality both in all facilities and service. First class.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis, Hingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Central location, but very safe and comfortable. Service was excellent.
Stayed 3 nights in Nov 2024