Courtyard by Marriott London City Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott London City Airport

Exterior
Reception
View from room
Restaurant
Lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
10 Connaught Road, Silvertown, London, England, E16 2AE
  • ExCeL Exhibition Centre
    13 min walk
  • Dhalchi
    1 min walk
  • London City Airport DLR Station
    6 min walk
  • London (LHR-Heathrow)
    82 min drive

Room options

Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard by Marriott London City Airport

4-star hotel in Newham
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Housekeeping is available on request.
Courtyard by Marriott London City Airport offers 184 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers multilingual staff, a garden, and dry cleaning/laundry services.

Courtyard by Marriott London City Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Courtyard by Marriott London City Airport has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, French, German, Hindi, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Nearby parking fee: GBP 15 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard by Marriott London City Airport Hotel
Courtyard by Marriott London City Airport London
Courtyard by Marriott London City Airport Hotel London

Courtyard by Marriott London City Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 292 out of 431 reviews" "
Rating 8 - Good. 103 out of 431 reviews" "
Rating 6 - Okay. 19 out of 431 reviews" "
Rating 4 - Poor. 7 out of 431 reviews" "
Rating 2 - Terrible. 10 out of 431 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for London City Airport
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

mark

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and a great location for the airport
The hotel was absolutely beautiful. All the staff were professional, courteous and efficient. I’m fairly certain my room was brand new, it was so spotless. The food in the restaurant was amazing as well as being really good value for money.
Stayed 1 night in Sep 2024

8/10 Good

Jean

Stayed 1 night in Aug 2024

10/10 Excellent

Luigi, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa was incredible, she always greeted me at breakfast and told me spots to checkout and god bless her heart she even printed out maps with directions for me in case I didn’t have a phone with gps (I did). I flew into London city and it was a 5 min walk with my luggage and I didnt have any issues at all.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable rooms. Excellent helpful staff. Ideal for airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at the last minute over a bank holiday weekend. Amazing value for a lovely room, free wifi and gym facilities. The staff were very approachable, and we were greeted (with a smile!) on entry and exit each morning and evening. The property is within walking distance to the DLR and London City Airport. Convenient, clean and value for money - we couldn’t be happier. We look forward to staying with you again in the future.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michaela

Stayed 2 nights in Aug 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for London
Great hotel, 2 night stay, lovely and clean, 30mins into the centre of London, right near a train station on the DLR. Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect pre-flight hotel
One-night stay before an early flight - we dropped our bags off and then it was a short, easy walk (it is signposted) to the hotel. We had a few drinks in the bar - some of the staff might have been new (?) as things were a bit slow, but the bar manager was clearly experienced and was doing his best with the team, and they were all friendly. The room was clean and the bed very comfortable. Impressed with the refillable bottle and filtered water stations, I wish more hotels did that. We would definitely stay again if flying from City as it was so quick in the morning. Also can highly recommend Yi-Ban Chinese restaurant, a short walk away.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawne

Stayed 3 nights in Aug 2024

10/10 Excellent

Ckhuerckh, St Johns

Liked: Amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, lousy place to be
The hotel was great, however there is absolutely nothing to do nearby, but the service in the restaurant/bar is atrocious. Slow beyond belief, we had to keep chasing the staff to order, then get, a drink. It wasn't at all crowded, they just didn't seem to want to work. If you stay here, bring your own drink, or be prepared to die of thirst
Stayed 1 night in Aug 2024

8/10 Good

JAMES, Saltburn By The Sea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff efficient and friendly. Ideal for the airport although neighbourhood seems a bit dodgy walking from airport to hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service
I ordered fish and chips, the fish was terribly spoilt and smelt so awful. I complained and the kitchen came to retrieve the food. I was promised a refund, upon checkout on the 16th of July I spoke to the Senior Guest Relations Manager who gave me his card and once again promised to send an email and have the cost of the food refunded. As at writing this review today 8th August, no refund and no email update. This is terrible, serving guests spoilt food that could lead to health issues!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and staff are welcoming and friendly. Only critique is that we booked as we were travelling with plane spotters (and the hotel is right next to London City Airport). Paid extra for a room with a view over the runway only to be told on check in that there are no flights from midday Saturday to 1 pm Sunday (the entire duration of our stay). We just felt a bit duped. There was no mention anywhere of that on their website / room info page. Otherwise great hotel with brilliant connections into central London in the DLR. Useful to know that there’s no parking at the hotel - you park at the nearby Travelodge.
Stayed 1 night in Aug 2024