Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Cromwell International Hotel offers 70 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels and pay movies.
Rooms have partially open bathrooms. Bathrooms include showers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Cromwell International Hotel is a smoke-free property.
English breakfasts are available for a surcharge and are served each morning.
Cromwell International Hotel has a restaurant on site.
Languages
English, French, Hindi, Italian, Romanian
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily English breakfast available for a fee: GBP 7.99 for adults and GBP 6.99 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
7 floors
Smoke-free property
Room amenities
Bathroom
Free toiletries
Partially-open bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Pay movies
Food and drink
Coffee/tea maker
More
Air conditioning
Connecting rooms available
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 7.99 for adults and GBP 6.99 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Cromwell Crown
Cromwell International Hotel London
Cromwell Crown Hotel London
Cromwell Crown London
Crown Cromwell Hotel
Hotel Cromwell Crown
Cromwell Crown Hotel London, England
Cromwell International London
Cromwell International
Cromwell Hotel London
Cromwell International Hotel Hotel
Cromwell International Hotel London
Cromwell International Hotel Hotel London
Cromwell International Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unfortunately the person who checked us in did not appear to know what he was doing. Upon entering the room the WiFi didn't reach out room. Our shower and shower door were both broken and almost unusable. The duvet was ripped and there was no remote control for the TV. Side note very small towels.
Upon reporting all of these things at the time of checking in we were told that nothing could be done till the morning. When we checked out we reported it all again and where told that we should have asked for another room and it was the night receptionists first night. Bearing in mind we didn't check in till 11.30 a new room should have been offered not asked for by us. Such a shame as I have stayed here before and it was lovely.
Rachel
Stayed 1 night in Aug 2024
8/10 Good
Yarno
Traveled with partner
Oct 28, 2023
Much better than the reviews I’ve seen online but still nothing incredible. Room was as simple as it gets, no mini fridge unfortunately and not ventilation in the bathroom so the room always felt a bit stuffy. The elevator was very bizarre
Arrived at hotel with confirmed booking from Expedia only to be informed by the hotel receptionist that they have no rooms available at the rate we paid.They however had room available for an additional cost. They confirmed they could see we had indeed booked and paid through Expedia but they would not honour this transaction. I was left with a young child in London and now where to stay. There were also other customers in the reception in the same position as us.
Gary
6/10 Okay
Roger
Aug 22, 2023
The hotel was adequate for my reasons for booking which
was for easy and comfortable access to the Cromwell Hospital where my wife was having an operation.
I was not requiring anything other than an acceptable place to spend the night and rest between hospital visits.
Was down for one night with my wife for a concert. Rooms were surprisingly decent size and clean and comfortable. Window looked out onto an enclosed wall space but we were not there for the views. Would stay here again. Hotel throughout was clean. Enjoyable stay. Bed was big enough and comfortable. Nice hotel
Gary
Stayed 1 night in Jul 2023
4/10 Poor
Maggie
Traveled with group
Jul 8, 2023
Dirty carpet. Dirty toilet bowl. Tatty furnishings. Chipped coffee mug. Good bed, and staff were friendly and good. Had what they describe as a superior double room, but definitely not superior!
On arriving to the hotel it was clear there was no air conditioning. When asked for a fan we were to told to ask the night porter who in turn did not have any. The room needed cleaning - walls have dirt and marks everywhere. The shower had a screw in the thermostat lever so we were unable to turn the temperature down and it was boiling. Had to get the maintenance man to come fix.
The staff was wonderful especially the front desk. They were very pleasant and helpful. The room/bathroom was nice and clean. The problems we had were from housekeeping. The first few days they were wonderful and then tlafter that their visits were less. I don't think they have housekeeping on the weekends. One night some gentleman knocked on the door and said he had found our room key in his room, I figured housekeeping had dropped it. Then a few days later we found a key in our door, don't know where it came from. And then on our last night, we were in the bed and some lady opened our door and we had the deadbolt locked. My husband went to the front desk and she said that wouldn't lock the door you had to lock it from the outside and then the deadbolt. We went 2 weeks with our door unlocked. The other good thing was we were about 3 blocks from the underground.
William
Stayed 14 nights in Mar 2023
4/10 Poor
roxanne
Dec 3, 2022
roxanne
Stayed 1 night in Dec 2022
6/10 Okay
Chin Keong
Dec 3, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel manager but hotel needs more TLC
The facility is old, heater not working in winter which is a disaster. No extra blanket or pillows available. The only saving grace is the young hotel manager who works the afternoon shift. He provided us with a portable heating device to save us from the cold the next day. He’s friendly and efficient, definitely an asset to the hotel.
The property itself was run down, the room and outside/surroundings of the hotel were dirty and the room absolutely smelt to the point where we couldn’t stay there at all and ended up booking another hotel
The floor was not hoovered.dust everywhere. The shower was the worst part of the room. water didn’t drain, door didn’t shut, they used screw as a lever for the shower tap. How is this hotel even allowed to run.
Stayed here for 1 night.
Reception had trouble understanding me.
Floor outside of toilet was soaking wet meaning we had to wear trainers around the room.
Toilet was constantly flooding