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Hyatt Regency London Albert Embankment

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; British cuisine
Premium bedding, minibar, in-room safe, desk
Exterior detail
2 restaurants, breakfast, lunch, dinner served; British cuisine
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Room service
  • Gym
$280
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
10-11 Albert Embankment, London, England, SE1 7TP
  • Place, Thames River
    ‪1 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Place, London Eye
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View (High Floor)

Room, 1 King Bed, Courtyard View (High Floor) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Courtyard View (High Floor)

8.8 out of 10
Excellent
(30 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View (High Floor)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, River View (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (High Floor)

Deluxe Room, 1 King Bed, River View (High Floor) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(13 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View

7.8 out of 10
Good
(6 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Room, 1 King Bed, River View (High Floor) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (High Floor)

9.0 out of 10
Wonderful
(24 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, Balcony, River View

Executive Suite, Balcony, River View | Premium bedding, minibar, in-room safe, desk

Executive Suite, Balcony, River View

  • 427 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Regency London Albert Embankment

4-star hotel in London City Centre
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, conference space, and concierge services.
Hyatt Regency London Albert Embankment offers 142 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 23-cm LCD televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 1130 square feet (105 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Hyatt Regency London Albert Embankment is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Potus Bar & Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mezemiso - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Mezemiso
  • Potus Bar & Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,130 square feet of conference space
  • 2 meeting rooms

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Magnifying mirror
  • Raised toilet seat
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-cm smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 26.00 per person
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza London Albert Embankment Hotel
Crowne Plaza Albert Embankment Hotel
Crowne Plaza London Albert Embankment
Crowne Plaza Albert Embankment
Crowne Plaza London - Albert Embankment England
Crowne Plaza Albert Embankmen
Crowne Plaza London Albert Embankment
Hyatt Regency LONDON ALBERT EMBANKMENT Hotel
Hyatt Regency LONDON ALBERT EMBANKMENT London
Crowne Plaza London Albert Embankment an IHG Hotel
Hyatt Regency LONDON ALBERT EMBANKMENT Hotel London

Reviews

Hyatt Regency London Albert Embankment Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 678 out of 991 reviews
Rating 8 - Good. 222 out of 991 reviews
Rating 6 - Okay. 52 out of 991 reviews
Rating 4 - Poor. 22 out of 991 reviews
Rating 2 - Terrible. 17 out of 991 reviews

Reviews

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Susan

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Wait most of day for room to be ready, was suppose to have view of garden or city view was horiwas wall of building couldn’t see a thing except cement wall!
Stayed 1 night in Aug 2025

10/10 Excellent

PATRICK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is absolutely perfect! It is walking distance to Big Ben, Parliament, museums, etc. Additionally, it is located along the beautiful Albert Embankment, providing a spectacular view of the Thames River!
Stayed 5 nights in Jul 2025

10/10 Excellent

Marlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Niroshini, seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a high floor courtyard view room with breakfast. The room we were given faced the wall of the building next door, and the room layout was crowded. We requested a different room and got one on lower floor which was slightly better. The bed is more of an American queen size. Overall it was a good room. When checking out, they tried to charge for breakfast which was already included in the price I paid. Breakfast is ok…we ate for 2 days and it was mostly the same menu. It’s about 30-40minutes walk from the touristy landmarks.
Stayed 3 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you expect

Good location. Surprisingly quiet in the room from the outside noise. Overpriced for what is was though. Just a standard hotel in London
Stayed 1 night in Aug 2025

8/10 Good

Sang Eun, Northbrook

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was great, but it was the same things for the 5 days that I stayed. I thought the food could vary a bit more from day to day.
Stayed 5 nights in Aug 2025

10/10 Excellent

laurence r

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
our first room on the 12th floor was very small with no view and no storage. we were moved to a larger room on the 1st floor and the rest of our stay was excellent. exercise room is tiny but efficient. didn't know about the scenic elevator until we were leaving. quiet location. decent walk to the underground. not a lot to do in the area but so much to do elsewhere.
Stayed 7 nights in Jul 2025

8/10 Good

Charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, very proffessional
Stayed 3 nights in Jul 2025

10/10 Excellent

gurdip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, the staff are friendly and kind. The rooms are very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelly Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t very fond of the area as it was not conveniently located close to restaurants and shopping but the doorman was excellent and provided superb service.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day London stop

The front desk staff was terrific. Always happy to help with directions, taxis or advice on where to catch a quick bite locally for breakfast. Jay was particularly kind and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

VLADIMIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Within walking distance to the Houses of Parliament and the Eye of London. Very luxurious inside. Excellent housekeeping.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great place to stay if you’re visiting London. It’s within walking distance to the Underground and major landmarks like Big Ben and the Palace of Westminster.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great river frontage and views. Staff was excellent and very attentive. Nice restaurants within walking distance nearby.
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Room was very nice, can't be faulted, very quite so got plenty of sleep. Staff could do with some training on how to welcome and smile at guests. Must have walked into that hotel 8 - 9 times during my stay, only 1 staff member ever greeted me with a hello the rest just kept their heads down. And seriously, why are you charging £2 for a bar of chocolate? Is the price your charging per night not enough? There's a Tesco 2 minutes down the road and you're trying to scrap every penny out of your customers, not even buscuits with the tea. Oh and another thing that seemed to have been too much bother for the staff was to take my bag up to my room when I dropped it off. When I've stayed overseas they've always just put my bag in my room for me. To be fair that's not a unique criticism of this hotel, but if you want to stand out and go the extra mile for their customers then try doing things like that.
Stayed 4 nights in Jul 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, amenities
The hotel itself is clean and good looking but the staff are disconnected and are only helpful if you insist on getting their help. They don’t ask if they can help you with something…like a taxi or recommendations. I have stayed in many international locations where the staff go above and beyond to make your stay a special one. This is not that kind of place…if you are looking for anonymity …this is your place.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. Staff are very nice. Good service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay i

Great location, good service, and staff helpful and courteous. Stay in London
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Amazing location. However would NOT recommend roof top bar. Went mid week when there was no one there. The experience was so frustrating and ridiculous we ended up canceling everything and leaving before the food / drinks came to go to another roof top close by. Not an experience I expected from a Hyatt. That being said everything else was great ( room, hotel services, etc.)
Stayed 4 nights in Apr 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy amenities, close to attractions and dining. Would stay here again
Stayed 1 night in Jul 2025

4/10 Poor

Salim

Stayed 3 nights in Jul 2025