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Crowne Plaza London Ealing, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza London Ealing, an IHG Hotel

Exterior
Exterior
Point of interest
Property amenity
Premium Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Breakfast available
  • Bar

Explore the area

Map
Western Avenue Hanger Lane, London, England, W5 1HG
  • London Designer Outlet
    5 min drive
  • Tiger Bay
    1 min walk
  • Hanger Lane Underground Station
    1 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed (Living Area)

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed (Top Floor)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (Top Floor)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Ground Floor

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Walk-In Shower)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed (Living Area)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $89
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$113 total
includes taxes & fees
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About this property

Crowne Plaza London Ealing, an IHG Hotel

4-star hotel in Ealing
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Crowne Plaza London Ealing, an IHG Hotel offers 139 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza London Ealing, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
W5 Restaurant - This restaurant serves breakfast only.
W5 Bar - This gastropub serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing, an IHG Hotel Hotel
Crowne Plaza London Ealing, an IHG Hotel London
Crowne Plaza London Ealing, an IHG Hotel Hotel London

Crowne Plaza London Ealing, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 423 out of 967 reviews" "
Rating 8 - Good. 365 out of 967 reviews" "
Rating 6 - Okay. 104 out of 967 reviews" "
Rating 4 - Poor. 42 out of 967 reviews" "
Rating 2 - Terrible. 33 out of 967 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eliot

Business traveler, Traveled with partner
Disliked: Staff & service
ok for the price. close to metro
Stayed 2 nights in Aug 2024

8/10 Good

Momin

Business traveler
Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Nina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the property and the aera
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but not great service afterwards
Easy to find on the tube. Close enough to Wembley that we were able to walk back in about an hour - although I’m pleased there were a few of us as it was a bit sketchy in areas. Nice room - as expected. Breakfast was fine - standard hotel breakfast. The negative feeling about the hotel came after when I realised I left a dress in the wardrobe. Phoned the same day after I’d checked out and was told to email. Emailed and had no response for 5 days so phoned again and was told “we haven’t got the email” without asking my name or what the email was about. Emailed again and when I got an email back a few hours later, I was told no dress was found. So the dress has miraculously disappeared from the wardrobe. Shame as this would stop be booking there again despite it otherwise being a good hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Parkerlene, Amarillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

2/10 Terrible

Bronte

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Tanya

The area around was not conducive for late night. A lot big construction. Very dated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Katie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing staff
Absolutely amazing stay from the minute we were greeted by the friendly staff at reception. Rooms were very clean and beds so comfortable. Staff here are the best. We were able to check in early due to an early concert at Wembley. Really nice to have a small fridge in the room too, found that very useful. I’d definitely recommend and would come again
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic hospitality and welcoming by the helpful and kindness of the reception staff Shamin She really made us feel like home!
Stayed 1 night in Aug 2024

6/10 Okay

Vishal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The overall stay was satisfactory but the biggest disappointment was that the WiFi didn’t work in the room and there was nothing watchable on the tv. I called the reception and they said that maintenance will come tomorrow at 9am in the morning. 1 Star for not being able to resolve the minor issue then.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How attentive the staff were
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Good stay
The staff are all lovely and friendly. Disappointing that the bar shuts so early when a lot of people use this hotel to attend concerts. Breakfast range is good and vegan options available. You can't change air con at night so it got fairly hot and uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice area
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

10/10 Excellent

Carl

Stayed 1 night in Jul 2024

2/10 Terrible

Steph

300 holding fee
Room wasn’t ready at 3pm had to wait till 5 then took 300 holding fee which I’m having to fight to get back…..ordered some food on after was barely warm and most breakfast stuff over cooked! Shame really
Stayed 1 night in Jul 2024

4/10 Poor

Janet

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Room was tired and needed refreshing .. we received an upgrade on arrival and was told breakfast was included arrived in restaurant and felt quite foolish when told we couldn’t have breakfast .. reception weren’t interested in the least …
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Property conditions & facilities
A lovely hotel. Clean and well presented. Staff were helpful and booked us into a different room as we were an hour early and our room wasn’t ready. Comfortable beds. The area around the hotel is a bit grubby with a small row of shops … most of which were shut. A barbers, newsagent, etc. Don’t let that put you off though as the transport links are very good and the local people are very friendly and helpful when asking for directions.
Stayed 1 night in Jul 2024