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Crowne Plaza London Ealing, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza London Ealing, an IHG Hotel

Exterior
Property amenity
Point of interest
Exterior
Premium Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry
  • Bar

Explore the area

Map
Western Avenue Hanger Lane, London, England, W5 1HG
  • London Designer Outlet
    ‪5 min drive‬
  • Ealing Broadway Shopping Center
    ‪5 min drive‬
  • University of West London
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed (Living Area)

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed (Top Floor)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (Top Floor)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Ground Floor

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed (Living Area)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Crowne Plaza London Ealing, an IHG Hotel

4-star hotel in Ealing
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Crowne Plaza London Ealing, an IHG Hotel offers 139 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza London Ealing, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
W5 Restaurant - This restaurant serves breakfast only.
W5 Bar - This gastropub serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing, an IHG Hotel Hotel
Crowne Plaza London Ealing, an IHG Hotel London
Crowne Plaza London Ealing, an IHG Hotel Hotel London

Crowne Plaza London Ealing, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 424 out of 972 reviews" "
Rating 8 - Good. 367 out of 972 reviews" "
Rating 6 - Okay. 105 out of 972 reviews" "
Rating 4 - Poor. 42 out of 972 reviews" "
Rating 2 - Terrible. 34 out of 972 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Stayed 2 nights in Sep 2024

8/10 Good

Nurudeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

NITIN

Stayed 2 nights in Sep 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Too far from central for a disable person no elivotors in the near by subways
Stayed 3 nights in Oct 2024

10/10 Excellent

Ngozi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Clean toilet. Spacious room. I felt very comfortable as if i am in my house.
Stayed 1 night in Oct 2024

6/10 Okay

Justin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Great looking room and a good size but a little dusty probably due to the air con and high traffic conditions outside. The staff there was really friendly and helpful. Plenty of towels and actually had a fridge that works
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic John

Stayed 9 nights in Aug 2024

8/10 Good

Ayokunle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was Good but sorrounding area was no so good.
Stayed 3 nights in Sep 2024

8/10 Good

Olamide

My room was facing the road and noisy at night
Stayed 3 nights in Sep 2024

6/10 Okay

Lisa

Traveled with family
Liked: Amenities
Felt hotel was looking tired, breakfast very basic . Staff were lovely and friendly although some struggled with English language. Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joseph Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What you see is what you get chain hotel. Served our purposes well.
Stayed 7 nights in Sep 2024

4/10 Poor

Mark

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was decent, comfy bed, clean. Only thing that let it down was the slow draining bath plug do you stood in water while you showered. The breakfast was good.
Stayed 2 nights in Sep 2024

8/10 Good

Mpumelelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guest!
I’ve had the pleasure of staying at the Crowne Plaza Ealing in London on several business trips, and I’m consistently impressed by the experience. The staff are genuinely delightful, making each visit enjoyable. Pedro, in particular, stands out—his humour and engaging personality make him a memorable part of the stay. Umang and Soad also contribute to the hotel's warm and welcoming atmosphere. The rooms are generally satisfactory. While some have felt a bit tired during previous stays, they are always spotlessly clean. I appreciate the hotel’s initiative to offer points or £5 credit for choosing not to have your room cleaned. Of the two, I prefer the monetary option as I use it to offset meal costs. Just remember, any unused credit expires upon checkout, which is something to keep in mind. The food at the hotel is excellent. The breakfast is particularly impressive, offering a diverse range of options. For dinner, I highly recommend trying the Chicken Tikka Masala—it’s a standout dish that you shouldn't miss. Overall, my experience at Crowne Plaza Ealing has been very positive, and I highly recommend it. For those driving, I suggest booking parking through JustPark—it’s considerably cheaper than the hotel’s own rates, though the parking area is the same.
Stayed 11 nights in Aug 2024

10/10 Excellent

dave

Stayed 2 nights in Aug 2024

8/10 Good

Eliot

Business traveler, Traveled with partner
Disliked: Staff & service
ok for the price. close to metro
Stayed 2 nights in Aug 2024

8/10 Good

Momin

Business traveler
Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Nina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the property and the aera
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but not great service afterwards
Easy to find on the tube. Close enough to Wembley that we were able to walk back in about an hour - although I’m pleased there were a few of us as it was a bit sketchy in areas. Nice room - as expected. Breakfast was fine - standard hotel breakfast. The negative feeling about the hotel came after when I realised I left a dress in the wardrobe. Phoned the same day after I’d checked out and was told to email. Emailed and had no response for 5 days so phoned again and was told “we haven’t got the email” without asking my name or what the email was about. Emailed again and when I got an email back a few hours later, I was told no dress was found. So the dress has miraculously disappeared from the wardrobe. Shame as this would stop be booking there again despite it otherwise being a good hotel.
Stayed 1 night in Aug 2024