Crowne Plaza London Heathrow T4 by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
Reception
Meeting facility
Meeting facility
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Twickenham Stadium
    ‪12 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • Hampton Court Palace
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed (Walk-In Shower)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Club Floor)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Crowne Plaza, Club Floor)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza London Heathrow T4 by IHG

4-star Hounslow hotel, connected to a rail/subway station in Heathrow Villages
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1313 square feet (122 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza London Heathrow T4 by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Urban Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar - This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times
  • Secured, covered self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (41 inches high)
  • Height-adjustable showerhead
  • Low-height bed (25 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Covered self parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 950 out of 1497 reviews
Rating 8 - Good. 351 out of 1497 reviews
Rating 6 - Okay. 99 out of 1497 reviews
Rating 4 - Poor. 58 out of 1497 reviews
Rating 2 - Terrible. 39 out of 1497 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Limor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jai

Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patrycja

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good connection to the airport via trains.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for airport stay
Room was fine, front desk staff were medium helpful, getting from terminal 4 to T2 or any other terminal could have been described more effectively, and even when asked it was not really an adequate description of where to go and what to do. As well found that while the food in the restaurant was ok, seemed a little pricey for the limited selection and style of hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always super well trained and helpful. We have stayed here at least 12 times.always great
Stayed 3 nights in Dec 2024

8/10 Good

Ian

Stayed 5 nights in Nov 2024

10/10 Excellent

Jin-gu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, very clean and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Yit Perng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok but we didnt like the the app says they have airport shuttle transfer. They should specify more clearly in their provision.
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to trains and terminal 4
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient !
Stayed 2 nights in Nov 2024

6/10 Okay

Clara

Liked: Cleanliness, property conditions & facilities, room comfort
Would Recommend
Great hotel and very easy access to terminal 4. Beds, linens, and room amenities were great. Breakfast was also very good. Lots of choices. I was however a bit disappointed with the longer food service. Frozen burger patties and fries just didn’t cut it for me for the price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Nermin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, convenient to the airport. Had a one day layover in London and booked two rooms for four people. Very affordable and concept airport. Rooms are spacious compared to rest of London. Great valie
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Fabulous
Fabulous hotel, far better than I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna, Folkestone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for early morning flights from LHR
Stayed 1 night in Nov 2024

10/10 Excellent

Nandasiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean rooms. Good breakfast. Convenient location for access to the airport terminals and the underground.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Emmet

Disliked: Cleanliness, property conditions & facilities
The room was clean; however, the carpets were filthy. I was educated in the hotel industry, and rooms like these should not be rented clearly not concerned with return guest as its a hotel airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave excellent value. Spacious room and immaculate bathroom. Very handy to Terminal 4. Loved the noon checkout. A very relaxing way to depart on a flight. Delicious breakfast options. Nice bar and bar staff were excellent at night. Cons The bed duvet was too narrow for two people in a king bed. Six more inches width would have been great. And we are small people. Disappointed that we could not change the room to my husband's name and use IHG rewards. Overall, a great stay at Heathrow.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia, Carmichael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Club Floor and really enjoyed it. Michelle was an amazing hostess.
Stayed 3 nights in Nov 2024

8/10 Good

Kirk

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Nov 2024