Crowne Plaza London - Heathrow, an IHG Hotel
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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an indoor pool, Crowne Plaza London - Heathrow, an IHG Hotel provides a health club, a spa tub, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).
Crowne Plaza London - Heathrow, an IHG Hotel is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Express check-out
- Meeting rooms
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Self parking (surcharge)
- Sauna
- Health club
- Smoke-free property
- Computer station
- Food and water bowls
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Long-term parking (surcharge)
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Ballroom
- Banquet hall
- Laundry facilities
- Total number of rooms - 465
- Internet access - wireless
- Number of floors - 5
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Crowne Plaza London - Heathrow, an IHG Hotel offers 465 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Premium TV channels
- Blackout drapes/curtains
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Pillow menu
- Plasma TV
- TV size: 32
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Portable shower seat
- Visual fire alarm
Parking
Long-term parking (surcharge) , Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Food & Drink
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Orwells Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Dr O Driscolls Irish Bar - This pub specializes in British cuisine and serves dinner and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for English breakfast: approximately GBP 18.50 per person
- Airport shuttle fee: GBP 7
- Self parking fee: GBP 16.00 per day
- Extended parking fee: GBP 16 per day
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for GBP 30.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of GBP 20 per pet, per night
- Dogs and cats only
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 6:30 AM to 8:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crowne Plaza Heathrow
- Crowne Plaza Heathrow London
- Crowne Plaza London Heathrow
- Crowne Plaza London Hotel Heathrow
- Heathrow Crowne Plaza
- London Crowne Plaza Heathrow
- London Heathrow Crowne Plaza
- Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
- Crowne Plaza West Drayton
- Crowne Plaza London Heathrow Hotel West Drayton
- Crowne Plaza London Heathrow Hotel
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- Crowne Plaza London Heathrow
- Crowne Plaza London Heathrow an IHG Hotel
- Crowne Plaza London - Heathrow, an IHG Hotel Hotel
- Crowne Plaza London - Heathrow, an IHG Hotel West Drayton
- Crowne Plaza London - Heathrow, an IHG Hotel Hotel West Drayton
National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Hotel Reviews
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