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Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Parking available
  • Bar
  • 24/7 front desk
$187
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
1 Kings Cross Road, London, England, WC1X 9HX
  • Russell Square
    ‪13 min walk‬
  • The British Museum
    ‪17 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(97 reviews)
  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(35 reviews)
  • 156 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza London - Kings Cross by IHG

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza London - Kings Cross by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bloom - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 32.50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 25.00 for adults and GBP 10.00 for children
  • Self parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Business traveler
Liked: Staff & service
Disliked: Room comfort

Corporate hotel missing the mark

Not up to 4 star standard There had obviously been an attempt to renovate room but really not up to scratch. It was clean but carpet had stains so I wanted to keep shoes on. Public areas were nicely decorated. Restaurant was terrible
Stayed 1 night in May 2025

8/10 Good

Iliavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angela

Stayed 1 night in May 2025

8/10 Good

Alistair

Stayed 1 night in May 2025

8/10 Good

todd

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

8/10 Good

Alana

Stayed 1 night in Apr 2025

6/10 Okay

Eunji

Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Yaruk

Traveled with family
Disliked: Amenities, property conditions & facilities
The location is central but at least 10-15 min walk from nearest stations. The rooms are clean but temperatures at night were poorly regulated. The in room thermostat did not work and sleep lacked rest. Pillows old and collapse as soon as you lay head on them. Overall, hardware is worn out but clean. Breakfast was outstanding. Not coming back though.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Harbir

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

15 min walk from station, good clean and modern hotel.
Stayed 1 night in Apr 2025

8/10 Good

Shirley

Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chazi, El Monte

Clean and quite
Stayed 3 nights in Apr 2025

2/10 Terrible

debra

We had to check out early due to trains under construction. I explained everything to manager , who assured me it wouldn't be a problem but due to Easter holiday couldnt do anything till after. So when expedia called them they denied my refund. I Will never stay at a crowne plaza again. They are Scammers and Liars. They refunded another person there for the same gymnastics meet because they used AMEX and threatened to dispute charges. Dont tell me not to worry then deny the refund. And then work with others. AVOiD!!!!!!
Stayed 6 nights in Apr 2025

8/10 Good

Constance

Traveled with partner
Liked: Staff & service, amenities
This property needs a good cleaning. The blinds and windowsills in the restaurant certainly are not maintained. They need daily or at least weekly attention. The rooms are surface clean but that is all. Spots on wallpaper should be addressed immediately. Room 455.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia C

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great visit
Stayed 1 night in Apr 2025

8/10 Good

vikas

Traveled with family
Liked: Amenities
Nice property
Stayed 3 nights in Apr 2025

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent breakfast, all around good value for the money
Stayed 10 nights in Apr 2025

10/10 Excellent

Amogh

Liked: Amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED MY ROOM! It was clean and decorated very nicely and the food from Bloom is amazing!! You have to have the Fish and Chips!!! The Area was quiet and safe with a lot of shops - beautiful area and taxi accessible!
Stayed 4 nights in Apr 2025

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short break

It was a great base for a couple of days in London for the theatre. Comfy beds, good pillows, nice shower and a good choice, hot and replenished often at breakfast. There was a bit of a queue to get in to breakfast in the morning but nothing too dramatic. The only thing I would say is we only got 3 towels in the room even though there were 4 of us which I thought was a bit odd, I’m sure it would not have been too much trouble if we requested another but we managed with 3 ok.. just maybe request more if needed. The hotel is about 15 mins walk to the nearest tube either Russell Square or King’s Cross so bear in mind if you have little ones that get tired legs.
Stayed 2 nights in Apr 2025

8/10 Good

Merlin, North Shields

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s kind of in “no man’s land” between King’s Cross and Farringdon, but a perfectly acceptable hotel nonetheless. Staff very helpful and service in bar and restaurants very prompt. We had requested a cot during the booking process, but this was not in the room at check-in and it took five requests over four hours before one was eventually provided (just in the nick of time!).
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025