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Dorsett Shepherds Bush

4.0 star property

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Photo gallery for Dorsett Shepherds Bush

Front of property - evening/night
Dorsett Room | Premium bedding, minibar, in-room safe, desk
Lobby
Reception
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
$164
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd’s Bush Market
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

8.4 out of 10
Very good
(122 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Reviews

Dorsett Shepherds Bush Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 907 out of 2076 reviews
Rating 8 - Good. 536 out of 2076 reviews
Rating 6 - Okay. 336 out of 2076 reviews
Rating 4 - Poor. 172 out of 2076 reviews
Rating 2 - Terrible. 125 out of 2076 reviews

Reviews

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and great staff
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Traveled with group
Liked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff and service, excellent hotel and ver nice rooms, however the cleaning of the room was not the greatest
Stayed 5 nights in Aug 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Very nice location Very good room The crew is great Twinkle took really good care of us to upgrade our night Thank you to her
Stayed 1 night in Aug 2025

8/10 Good

Seungyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brian

Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here for 4-5 years, and it was amazing, now it’s in the opposite end of the spectrum. Tired, in desperate need of a renovation. The majority of staff are rude and unhelpful. I will not be booking this hotel again, after many years of being a loyal customer, the service I have received and the rooms that have broken/damaged curtains and blinds, shoddy furniture, and shower/bathrooms that have a vile pungent smell, not what you would expect from a 4-5 star hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Stay was very good. The room was clean and the bed was very comfortable. Air con wasn’t the best, but was ok. Shower appeared to flood the bathroom floor, but no big issue. Location is very good and close to underground. Would definitely recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Mara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfatble. Good sized rooms and friendly staff. Very close to Shepherds bush and Shepherds bush market tube stations. Would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Dated and in poor condition had to move rooms due to the noise in corridor, wouldn’t recommend
Stayed 2 nights in Aug 2025

2/10 Terrible

Mugge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Felicity

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had booked a suite which was meant to include a double bed and a sofa bed No sofa bed was available so my niece and i had to share the double bed which we had not wanted to do. There was a defective kettle with a faulty spout so boiling water spouted out and could have caused an accident. There was a coffee machine but not any pods. The cleaners had missed a dirty glass behind a chair. There were pins in the sofa qhich could have caused an accident. Some of the breakfast items were cold.
Stayed 1 night in Aug 2025

2/10 Terrible

Ronald

Traveled with partner
The worst hotel I ever stayed in! The first room the shower drain had been removed and shower had mold in the drain and on the walls. Then “upgraded” to a “better” room. The shower drain was very, very slow and needed repair. Bath room flooded when shower door was opened. Complained to the front desk two days in a row, was told somebody would be up to repair, no one ever came up to repair. Then we did not have wash cloths in the bathroom, when inquired to get them, was told they don’t have wash cloths. Was told to use towels to wash face. Grout missing in tile floor. Room was well worn, and depart needs updating. When selecting this hotel it was rated 4 stars, should be rated minus 5 stars. This hotel should refund my money! Do not recommend this hotel to anybody!
Stayed 4 nights in Aug 2025

10/10 Excellent

kishan

Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Location

Grest plsce to stay, ideally located 100m from Shepherds bush market station. Aron was most helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel short walk from the tube station
Stayed 1 night in Aug 2025

2/10 Terrible

Kyran

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

8/10 Good

Olufeyifunmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

PDD

Business traveler
Disliked: Staff & service, property conditions & facilities
This hotel has gone lately in my opinion. I stay here often on business. There was a problem with shower valve. The aircon was not working. The staff are not that helpful. Some staff are quite slow. My flight was cancelled and I had to change the check in day which they allowed me to do to their credit but I have been noticing for a while that this hotel is not as good as it was
Stayed 1 night in Jul 2025

8/10 Good

Monsymor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to buses and underground. Playpark across the street for those traveling with kids.
Stayed 3 nights in Jul 2025