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Dorsett Shepherds Bush

4.0 star property

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Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Front of property - evening/night
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪18 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

8.4 out of 10
Very good
(105 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dorsett Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Restaurant
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  • Breakfast available
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The price is $331 total
includes taxes & fees
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 935 out of 2108 reviews
Rating 8 - Good. 548 out of 2108 reviews
Rating 6 - Okay. 329 out of 2108 reviews
Rating 4 - Poor. 173 out of 2108 reviews
Rating 2 - Terrible. 123 out of 2108 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the windows being a bit dirty, and there being no fridge in the room, the hotel was amazing! Lobby was insanely beautiful
Stayed 4 nights in Apr 2025

8/10 Good

kojo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The hotel room was spacious, and we had booked a family room with one large bed and a sofa bed. However, we only ended up with one large bed because the sofa bed was broken and couldn’t be opened. As a result, the four of us had to squeeze into one bed, which was completely different from what we expected. The arrangement was very poor in this regard. Additionally, the room did not have enough bedding, and we had to call housekeeping at night to request extra bedding. It took a long time for it to arrive. While the room itself wasn’t bad, this part of the arrangement and how it was handled was very disappointing—especially considering we paid for a family room.
Stayed 1 night in Apr 2025

4/10 Poor

Laura, Issaquah

Disliked: Cleanliness, property conditions & facilities
I pre-paid for three nights. Although the common areas were quite nice, my room and bathroom were dirty (crusty food in the carpet around the bin, mold in the shower, blood spots on the sheets, and dust on surfaces). The lamp was broken, the mattress was very old, and the wardrobe door was warped from extensive water damage. There were no other rooms available and it was late, so I slept a little on the cleaner of the two sheets. In the morning, after I waited for a while, the manager told me if I paid more, I could move to another room. I asked if I could see it first, and was told no. I declined the offer, and left without a place to stay, nor a refund of the two other nights I purchased. It simply wasn't worth it! I walked to the hotel next door and had a much, much better stay.

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Professional Staff - Poor Comfort

Wonderful hotel decor, staff were very professional however the carpet in our room had a stain on it which was a bit disappointing. Comfort was pretty bad overnight as the A/C was ineffective and you are unable to open the room window. VERY hot.
Stayed 3 nights in Apr 2025

6/10 Okay

Oskari

Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Niamh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple of times now and it's a favourite, would happily recommend it to others.
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful. Great location. Furniture could use updating.
Stayed 8 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Tube station access. Westfield shopping center, QPR Football ground!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!!

Very nice hotel at a very reasonable price. Perfectly situated for our needs. Would definitely stay again should we require accommodation that side of town
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Lovely warm welcome. Reception staff very friendly. The hotel smells amazing. Rooms were too warm. Was given a fan which helped a bit. Pillows not very comfortable. Breakfast was good with lot of choice and very tasty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Great place

Clean rooms. Friendly staff
Stayed 3 nights in Apr 2025

6/10 Okay

Derek, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good standard hotel, although overall, after three separate stays over a 4-week period I was underwhelmed at the service and maintenance quality of the rooms for a 4-star. Leaky taps in one instance, heating faulty another, and being given a room of standard below my booking expectation.
Stayed 1 night in Jan 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location for O2 gigs!
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

Check in was fantastic, engaging young man, interested and pleasant. The room however was a disappointment, it smelt of stale cigarettes and the windows were sealed and frosted so we could let any air in. The breakfast was poorly run, really slow in replacing food and china when it ran out. Choice was disappointing. Location was great for what we wanted though.
Stayed 1 night in Apr 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Great venue, just disappointed I could get at soft drinks after 12am from bar
Stayed 2 nights in Apr 2025

6/10 Okay

Timothy, Langley

Traveled with partner
Disliked: Property conditions & facilities
Good price and great location,.however, the hallways stunk of sewage or old farts and the aircondition didn't work so the room was quite hot. Also, very small room, but it wasn't too big an issue for how little time we spent in the room
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs improvement

Room is very old with carpet stains, rotten bed frame and very mild air-conditioning.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel. Excellent location

Great hotel. Staff were super friendly and accommodating. Had an issue with the air-conditioning in my room. Raised this issue with staff and the matter was dealt with swiftly. Excellent customer service, especially for the young lady who rectified the air-con matter and Victoria who was just amazing! Great job, guys.
Stayed 3 nights in Apr 2025

8/10 Good

Samuel A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 12 nights in Mar 2025