Dorsett Shepherds Bush

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Studio Suite | City view
Lobby
Front of property - evening/night
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    1 min walk
  • Westfield London Shopping Centre
    10 min walk
  • Holland Park
    18 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Dorsett Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Shikumen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jin - This bar serves breakfast and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jin
  • Shikumen

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 900 out of 1977 reviews" "
Rating 8 - Good. 537 out of 1977 reviews" "
Rating 6 - Okay. 279 out of 1977 reviews" "
Rating 4 - Poor. 150 out of 1977 reviews" "
Rating 2 - Terrible. 111 out of 1977 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mat

Stayed 2 nights in Sep 2024

10/10 Excellent

Andidiong, Abuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and very helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Stayed 5 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a great hotel, it’s a fantastic hotel. I stay here at every time I visit London, it’s easy to get to from west or north of the UK. And all parts of London are easily accessible with 4 underground lines within walking distance. Not gorgetting Westfield shopping centre a 4/5 min walk away with so many choices of restaurants, plus the hotel’s restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, poor breakfast.
Overall good, apart from the hot breakfast at best was lukewarm, and not of a standard i would of expected, hot water in the electric tanks for tea and coffee was also not hot enough to enjoy the drink.
Stayed 1 night in Sep 2024

6/10 Okay

Darren

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property fancies itself. Staff are cold. Had to request 3 days running for the basin to be repaired. Faded decor in places. Stains on carpets- dog friendly . No proper restaurant in the evenings and staff confused about whether there is one or not!
Stayed 7 nights in Sep 2024

8/10 Good

Mike

Stayed 1 night in Sep 2024

10/10 Excellent

A.hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iam happy right now.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not returning
At check-in I was greeted with the fact this hotel adds an optional 5% service charge to the bill (which they forget to ask if you want removing at check out) - for what? I reserved a room, you gave me the room I reserved and so deserve a tip for doing what I am already paying a lot of money for? Absolutely dreadful attitude. Oh and a frosted glass window looking in from the bedroom into the shower/ toilet, which genius came up with that?
Stayed 1 night in Sep 2024

8/10 Good

Yves

Liked: Cleanliness
Next Time in French !!! No Tv in French
Stayed 4 nights in Sep 2024

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

hugh

Liked: Cleanliness
Disliked: Staff & service
Soso
Stayed 4 nights in Sep 2024

4/10 Poor

Ryan

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we arrrived on check in time 3 - was told the rooms were still being cleaned , then they chanhged their minds - checked in 4 rooms - group of 8 - soons as we went in our room for a hsower it burst , flooded the toilet , told reception before we went out for eve - did not sort , could not get shower in the morning - hotel was having renovations done whilst there .
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

justin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Convenient !
Stayed 3 nights in Sep 2024

10/10 Excellent

Alison

Stayed 2 nights in Aug 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Samantha

Liked: Cleanliness
Disliked: Staff & service
Terrible service
Stayed 3 nights in Sep 2024

8/10 Good

Myrna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to the shopping mall and tube station.
Stayed 3 nights in Sep 2024

8/10 Good

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good luck for W London
Very nice hotel in west London with excellent service.
Stayed 1 night in Sep 2024

6/10 Okay

Harriet

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to transit and everything you need. Quiet hotel, comfortable room. My dirty glasses weren’t taken or replenished but I didn’t mind. Really enjoyed my stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Samantha

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk are not nice or accommodating
Stayed 6 nights in Sep 2024