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Dorsett Shepherds Bush

4.0 star property

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Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Lobby
Dorsett Room | Premium bedding, minibar, in-room safe, desk
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • Hyde Park
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (592)
The price is $208
per night
$249 total
includes taxes & fees
Mar 26 - Mar 27
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 936 out of 2063 reviews
Rating 8 - Good. 551 out of 2063 reviews
Rating 6 - Okay. 298 out of 2063 reviews
Rating 4 - Poor. 160 out of 2063 reviews
Rating 2 - Terrible. 118 out of 2063 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alvin

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There are so many hotels in London, you can pick a better one with the price. The room only had a small window to the side and a big wall painted in white, giving almost a prison like feel. It was also freezing cold, the ac wasn’t working. We asked for an additional heater but it was still cold to the point we couldn’t sleep and the staff was nice enough to give us extra duvet. But the worst was how dirty some of the appliances were, the hairdryer was effectively unusable with the amount of dust at the back, surely this is a fire hazard.
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice area
Very friendly staff and great service. We even got a complimentary dessert delivered to our room :) The lobby and lounge area is top notch. The room was ok, a bit worn down but clean and nice. Very comfortable bed. I would definitely recommend this hotel to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot for the empress
Check in was a smooth experience and the lovely Maria checked us in. My son went to a concert next door and later that night we had a little note saying hope you were enjoying your stay and enjoyed the concert and here’s a treat from us and we had a bar of chocolate really unexpected but such a nice touch.
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room had a bad smell of mould and toilet did not work. Moved rooms and staff came in at 6am. Customer care was good and apologetic but this should not be happening.
Stayed 1 night in Dec 2024

10/10 Excellent

SOON MUK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Hassan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The safe box wasn't working, the guy in reception charged me £ 77 more than booked prices During check in, During the checkout the lady in reception trying to get the cash from me and refunding the money that they charged me with my Viza card during the chek in, Which i refused.
Stayed 3 nights in Nov 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hani, San Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

4/10 Poor

Dmytro

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location, responsive personnel but very badly maintained room : dirty floor and carpet, bad smell in bathroom, scratched furniture, poorly working air conditioning.
Stayed 2 nights in Nov 2024

8/10 Good

Ricardo

Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly. The hotel vety clean and quiet. Ideal location for us
Stayed 2 nights in Nov 2024

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wonderful hote, staff are really helpful, rooms are spacious, very clean. I will certainly consider staying here again.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

avril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing after charity event
Fabulous stay .. lovely clean room and so comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, however I stayed for 4 nights and for security reasons I had to unexpectedly pay £100 as a security deposit when I checked in. I stay all around the country in many different cities and areas and I have never had to do this. I don't think it is necessary
Stayed 4 nights in Nov 2024

4/10 Poor

MJ

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmad EL Labbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a pleasant stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, always stay here… perfect
Stayed 1 night in Nov 2024

6/10 Okay

Tammy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Fi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Room on the Small Side
Room was quite tiny (on the 7th floor) but it was clean and comfortable, just a bit small. I have stayed at this hotel previously and been allocated a much larger room. Breakfast was good, they were very efficient at filling up the dishes on the buffet. Staff were polite and the hotel overall was clean and tidy.
Stayed 4 nights in Nov 2024