See all properties

Dorsett Shepherds Bush

4.0 star property

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Front of property - evening/night
Dorsett Room | Premium bedding, minibar, in-room safe, desk
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (659)
$289 nightly
The price is $289 total
includes taxes & fees
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 948 out of 2115 reviews
Rating 8 - Good. 563 out of 2115 reviews
Rating 6 - Okay. 318 out of 2115 reviews
Rating 4 - Poor. 168 out of 2115 reviews
Rating 2 - Terrible. 118 out of 2115 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kiri

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Chloe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

James

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The lobby was great and had accessible restaurant. Staff are super amazing!
Stayed 4 nights in Dec 2024

8/10 Good

James

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service, amenities
Staff are friendly but the rooms was terrible. Had to move us the last night and that’s when we got the better room.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a gig at O2 SBE. Lovely rooms, great location and comfy beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

L J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Staff & service, room comfort
Could have been amazing. Just room was freezing heating didn't work and ask extra heater which didn't do anything and the pillows awful. Which is a shame as such a nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was overall fine. We booked a standard room and were given a standard accessible room, which was ok in itself. However it was right next to the lift, so our sleep was a bit disturbed by the sound of people and the lift being called late at night and early in the morning. The room window didn’t face outside, instead into a light well, which was opposite other rooms about 10ft away. So opening the curtains for any natural light wasn’t an option as you’d have people looking straight into your room. The lack of natural light made the room feel claustrophobic. Final con was, a basic kettle and teabags/coffee and sugar were provided, but nothing with which to stir them. Pros: not far from several tube stations, right next to O2 Empire Shepherd’s Bush if you’re attending something there as we were. Near Westfield shopping centre for restaurants and parking. Staff were friendly.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Disliked: Staff & service
Not great, Abit disappointed,don't accept cash, cards only. Not a great vibe.
Stayed 2 nights in Feb 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location to Central London and my destination (Royal Albert Hall). The gym was a bonus, the bar was clean and well presented and the breakfast I had was ample and well cooked.
Stayed 1 night in Feb 2025

10/10 Excellent

Dewi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniently located little gem!

Beautiful hotel very close to M4 and railway system. The rooms were beautiful, clean and the beds very comfortable. Breakfast was lovely and reasonably priced for London. Staff were very professional, helpful and accommodating. We will definitely stay here again for our next London trip. Thank you.
Stayed 2 nights in Feb 2025

6/10 Okay

Adem

Business traveler
Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class service, could do with a gentle refurb

Service was world class. Heating and hot water wasn't working properly first night and I had noisy neighbour upstairs the first of two nights who turned his TV up to max volume until 3-4am, but when I told reception the next day, they offered to call heating engineer immediately (I said an extra duvet would be sufficient) and if I had noisy neighbour again, reception told me that they'd send a security guard to ask my neighbour to turn down the TV to a reasonable level. Very nice stay apart from that. Beautiful reception area and a base for Singapore Airlines staff so must be good! recommended by a friend who wasn't wrong. Choice of 2 restaurants and a bar. Has a gym but no pool or spa unfortunately. Would rate facilities 8.5/10 and service 10/10.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Fredrik

Stayed 1 night in Feb 2025

6/10 Okay

JAYNE

Traveled with partner
Liked: Staff & service, property conditions & facilities
Average hotel, ok for a quick visit to London. Reception staff were friendly and welcoming and the room was OK but the very small bathroom definitely needed some TLC. The shower head stand was broken so it was difficult to have a shower. A lot of the TV channels weren't tuned in. Also I don't understand why some hotels have started adding a tip to the bill, why not just pay your staff a decent wage?
Stayed 1 night in Feb 2025

6/10 Okay

Scott

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t stay here again in a hurry. Staff were nice enough, but upon double-checking my room type on checking in I was given the wrong room. They sorted this out quickly but the second room was smelly, a little dirty and certainly very dated. It’s certainly only an “executive suite“ in name and not by nature. I was also handed a VIP amenity for a drink at the bar upon check-in, only to be told the bar is closed and so I wouldn’t be able to use it.
Stayed 1 night in Feb 2025