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Dorsett Shepherds Bush

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Front of property - evening/night
Studio Suite | City view
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    1 min walk
  • Westfield London Shopping Centre
    10 min walk
  • Holland Park
    18 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Hoxton Shepherds Bush

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (505)
The price is $226
per night
$271 total
includes taxes & fees
Dec 10 - Dec 11
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Shikumen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jin - This bar serves breakfast and light fare. Open daily.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jin
  • Shikumen

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 885 out of 1935 reviews" "
Rating 8 - Good. 533 out of 1935 reviews" "
Rating 6 - Okay. 265 out of 1935 reviews" "
Rating 4 - Poor. 143 out of 1935 reviews" "
Rating 2 - Terrible. 109 out of 1935 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

asif

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

debby

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

8/10 Good

Waseem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stay
Stayed 1 night in May 2024

10/10 Excellent

Ry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
One night stay, but service was excellent. Akhila knew we were going to see Taylor Swift in Wembley and left us a nice note of Taylor with two free drinks on our return.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Damilola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a great Hotel - the staff are brilliant - if you haven't been - treat yourself
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Getaway
Staff were very friendly and worked to fix any problems in a timely fashion.
Stayed 6 nights in Aug 2024

6/10 Okay

Jason

Traveled with partner
Disliked: Property conditions & facilities
The receptionist was rude
Stayed 1 night in Aug 2024

10/10 Excellent

Miss

Stayed 1 night in Aug 2024

10/10 Excellent

Sanaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Derek

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall good service. No curtains in the disabled bathroom causing lots of water to be wiped up when done.
Stayed 3 nights in Aug 2024

6/10 Okay

james

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shiuuli

Was ready to give the hotel a zero after being given a room with faulty aircon. Phone wouldn't dial through to reception, housekeeping knocked on my door in the morning twice (before 11am I might add) and said nothing so difficult to understand what she wanted. It was a disaster really and ruined the first day of my trip. Was given a very rattly old tower fan which helped a little. Was upgraded to a suite the next day when aircon couldn't be fixed and the 2 staff members that helped me deserve all my gratitude. They really did want to help make my stay better so because of them I'm giving 3 stars. I ended up booking The Hoxton next door for my last night in London. Please sort out the poor communication skills! Housekeeping should not be knocking on my door that early when I have 2 nights booked. She wasn't aware I had a 2nd night booked but why was she at my door at 9.30 and 10.30 when check out is at 11am?! She was unpleasant too, saying something to me under her breath when I passed her in hallway. Wouldn't stay here again but I appreciate the kind staff that did everything to rectify the situation.
Stayed 1 night in Aug 2024

10/10 Excellent

Asif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here. The staff were always helpful when we had questions of them. Our room did not cool well but they did provide us with a fan to get the air flowing. The area is very diverse, a bit worn, but great access to transportation and some nice pubs. I would stay here again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Natalie

Stayed 1 night in Aug 2024

2/10 Terrible

Sophie

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gabrielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms here and when we arrived the hotel room was so hot you couldn’t even breathe and the smell of cigarettes was unbearable and seeing as the hotel doesn’t have windows that open you just had to accept it. Because of this I was unable to sleep and had to cover my face to try to block out the smell. I requested to cancel my reservation but the hotel wouldn’t respond to calls or emails. When they finally did they said I booked with another avenue but I didn’t I booked directly through their website. I will be taking this up with my credit card company. I’ve never had this bad of an experience at a hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Bit pricey but we had a comfy stay
Great! Bit pricey but we had a comfy stay !
Stayed 2 nights in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous staff , lovely hotel .
Stayed 3 nights in Aug 2024

8/10 Good

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We loved our stay. Staff were friendly and welcoming. We were disappointed to find the spa closed, but we're impressed by the attention to detail. When booking we mentioned this was a trip to celebrate our 10th Wedding anniversary and we were surprised in our room by a decorated bed, bottle of prosecco, chocolate brownie/fruit and prosecco popcorn! Really made our day to see! And we felt spoilt. The room was smaller than expected but clean and comfortable. The bathroom had a waterfall shower (which was just amazing!) they had provided toothbrushes, a razor, comb and the usual toiletries. The hotel is nicely Airconned (which with 33°c heat was super appreciated) and the breakfast was really varied and very yummy. With options for literally everyone. I really enjoyed the fruit bowls/pastries whilst my husband loved the English breakfast! My phone won't let me upload the photos, but be assured it was gorgeous!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dipa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
We loved staying here. So lively and beautiful. We had a beautiful time whilst working. Breakfast was delicious. Comfy beds.
Stayed 2 nights in May 2024