See all properties

DoubleTree by Hilton Hotel London ExCel

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Enjoy meals in a stylish dining area with communal tables and cozy booths.
Welcome to our contemporary lobby, featuring a curved floor design and a spacious reception area with a flat-screen TV.
Relax in a stylish space with a comfortable leather sofa, white console table, and a large round mirror.
Situated by the waterfront, this hotel offers stunning views of the surrounding area.
Relax in this stylish room with a flat-screen TV, comfortable sofa, and large window offering a view of the outdoors.

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • ExCeL Exhibition Centre
    ‪3 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

8.6 out of 10
Excellent
(38 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(16 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

9.4 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible, View

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, View

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Queen Room with Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Queen Suite with City View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Queen Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Suite with Water View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom King Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom King Suite with City View

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Queen or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe King Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Water View

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Water View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room with View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Deluxe Twin Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Accessible Deluxe Twin Room with Water View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Relax in our spacious lobby, featuring a central seating area, large flat-screen TV, and reception desk for easy check-in.

Hampton by Hilton London Docklands

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1016)
$166 nightly
The price was $196
The price is $166 total
includes taxes & fees
Hampton by Hilton London Docklands

About this property

DoubleTree by Hilton Hotel London ExCel

4-star hotel in Docklands
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 882 square feet (82 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

DoubleTree by Hilton Hotel London ExCel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
DoubleTree by Hilton Hotel London ExCel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 882 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 125 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Klemen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Congress trip

Litter too cold room, in the shower water pressure middle strong, Clean room, smell ok, everything working. Breakfast was english😂.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Good room, with a great view of the thames Nice facilities and great customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Arshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Hotel does need a revamp, rooms are outdated.
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, property conditions & facilities

One night stay

Booked this hotel as it was close to our itinerary needs. Check in was easy, though we had booked two rooms they forgot to give us second room key on arrival, room was spacious and practical for our needs, downside the beds especially the pillows were very uncomfortable. Stripped the beds before leaving and the quilt was covered in stains and marks. Was Ok for a one night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Clementine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea, Corwen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Highly recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS WAS AN UNEXPECTEDLY GOOD EXPERIENCE. WELL PRESENTED HOTEL, REFRESHING OUTLOOK ONTO RECLAIMED DOCKLAND, AND WONDERFULLY HELPFUL STAFF.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder hotel. Staff were a credit to the hotel. Lovely and clean facilities that are to be expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and will stay again every time im going to the excel, the room was clean and well kept. My only issue was i felt the staff at breakfast were a little miserable, why only 4 stars, saying good morning and accepting a customer saying thank you to you and not grunting a response are little things that are easy fixed, the rest of the staff were very friendly and helpful
Stayed 1 night in Apr 2025

6/10 Okay

keith

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Traveled with family
Disliked: Property conditions & facilities
Very expensive for what you get. Water was correct, but also a view of a building site. Room was badly designed. Several different sets of lights all controlled by one small switch. No reading lamp. Only get water form your first night. For £220 a night I'd at least expect water both nights. And those annoying towels that put fluffy on everything. Why can't hotels get decent towels!!!
Stayed 2 nights in Apr 2025

6/10 Okay

M

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* experience , lovely stay, comfortable beds, modern rooms with great views and a lovely bathroom n powerful hot shower
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but sleeping was difficult

Sleeping was difficult, pillow very small.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Venkata Satya Shyam

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was really good friendly staff welcome in
Stayed 1 night in Mar 2025

6/10 Okay

Genevieve

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was no shower gel in my room snd the carpet and furniture was dusty.
Stayed 1 night in Mar 2025

10/10 Excellent

Genevieve

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca, Dereham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in staff, immediately felt at ease and welcome!
Stayed 1 night in Mar 2025

10/10 Excellent

HOLLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff and big rooms. Good transport connection to the O2
Stayed 1 night in Mar 2025