See all properties

DoubleTree by Hilton Hotel London Ontario

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Lobby sitting area
27-inch TV with cable channels, pay movies, MP3 dock
Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe
27-inch TV with cable channels, pay movies, MP3 dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking available
$107
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
300 King St, London, ON, N6B1S2
  • Place, London Convention Center
    ‪3 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

King, Suite

  • 704 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 704 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room

  • Sleeps 2

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • Sleeps 2

Deluxe Two Queens Room

  • Sleeps 4

Private Floor Two Doubles Room

  • Sleeps 4

Two Room King Suite Private Floor

  • Sleeps 2

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room)

Suite, 2 Queen Beds (Living Room) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Full Kitchen

  • Sleeps 2

King Suite With Living Room

  • Sleeps 2

2 Queen Beds Suite With Living Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

King Suite

  • Sleeps 4

Similar properties

Lobby sitting area
The Park Hotel London
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,352 reviews
The Park Hotel London

About this property

DoubleTree by Hilton Hotel London Ontario

4-star London hotel, connected to the convention center in Downtown London
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is available for a surcharge. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus CAD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1026 reviews
Rating 8 - Good. 266 out of 1026 reviews
Rating 6 - Okay. 128 out of 1026 reviews
Rating 4 - Poor. 62 out of 1026 reviews
Rating 2 - Terrible. 63 out of 1026 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Rooms were clean and comfortable. Staff was extremely helpful and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

- Hotel is good. Check in & check out process is straight forward and takes only a minute. I'm on the 5th floor and the water pressure is really nice. Great for a nice hot shower after a long day. The tub has a flippable cover and non-removable. I accidentally push it with my feet (without knowning) and all of a sudden water in the tub started to rise and not draining. LOL. Took me a minute to figure out what's wrong. - The bathroom countertop is quite low and has to bend over to wash my face, etc. Don't know why but it's the lowest I've seen in hotels that I've been through. - Parking is outside, using public parking. Or Valet park option. I saw underground garage but not sure why it's not available. Forgot to ask the reception the reason. But during my stay, I didn't use valet but instead use the public outdoor lot across from the hotel. I stayed in September 2025 and the rate is $7 for 12hrs (6-6). The problem with this is that I need to wake up at 6am to pay for the parking again (6am-6pm; 6pm-6am). But there is an option to pay via QR code or app. Just take a photo of the QR code and use it later in the hotel to pay for parking. - Bed is comfortable. Room is nice. Room has a mini fridge but no microwave. There is a microwave in the snack station besides the reception if you need a microwave. Or upgrade to a suite with microwave. - Overall would probably come back to this hotel if I return to London next September.
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Booked a double queen bed room and got a two double bed room. Not a great feeling
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Good location, quiet, comfortable bed, linen and pillow, Would stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Shruthi

Disliked: Cleanliness, property conditions & facilities
There was mold growing in the comforter that we didn’t see until the morning when the light shone onto it.
Stayed 1 night in Sep 2025

8/10 Good

Annamalai

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Not so great. I dont think ill ever go back. Room has a musty smell from lack of ventilation. The fan in the bathroom barely seems to work (if at all). There are no windows that open and the tiny bathroom fan would be the sole source of airflow but since that doesnt really work.... the room is permanently musty... no kettle in the room for tea... no pen or note pad. Oh and no cleaning unless requested. They are also either knocking something down or building something in the lot next to the hotel. so there is a constant loud construction noise during the day. There are blackout curtains but it does not cover the whole length of the window so it doesn't do the job either. But my biggest disappointment is the location. It's dingy and very close to a shady section of the downtown area. We did not feel safe walking around after sundown. And LACK OF SECURE PARKING FOR GUESTS is probably the biggest reason ill never go back. The staff were great. I have no complaints about that. It's just not a great place and is more of a 2.5 to 3 star hotel.
Stayed 5 nights in Aug 2025

8/10 Good

Lauren

Stayed 2 nights in Aug 2025

2/10 Terrible

Asma

Stayed 4 nights in Aug 2025

6/10 Okay

Loredana

Stayed 3 nights in Aug 2025

8/10 Good

Anthony Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities
House cleaning is scheduled every 4 days ,we didn't get cleaned until 5 day after making a request when no one turn up on the 4th day
Stayed 7 nights in Aug 2025

8/10 Good

Joseph

Liked: Amenities, property conditions & facilities
Hotel and staff were fine but the paid parking across the street was quite inconvenient in that you cannot pay for all day parking but have to break it up into 2 separate payments which was confusing at the start
Stayed 4 nights in Aug 2025

2/10 Terrible

Tahaam

Stayed 1 night in Aug 2025

4/10 Poor

Martin

Disliked: Property conditions & facilities
Upgrade your technology
Stayed 1 night in Aug 2025

6/10 Okay

Olufemi

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated room
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Stayed 1 night in Aug 2025

2/10 Terrible

Dan

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Property was fine, met expectations but we had property stolen from my truck in the VIP lot. After talking with others apparently it’s a well known issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

caesar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. Great staff at check in, valet, and breakfast place.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
Even on the 12th floor I was kept awake during the night by nearby construction... It sounded like a snowplow blade scraping the road, but seeing it was August and the sound stayed constant I figured it must have been a road crew grating pavement or work going on at the demolition site by the railroad tracks. There was also an occasional "pop" and "bang" sound coming from what I think were pipes in the walls that only stopped about 5am. The room was nice apart from that, though the bathroom counter was the lowest I've ever seen. There was also no fan in the bathroom. The bed was amazing. The shower got hot instantly, which is always nice, and the shower controls were intuitive to use. The buffet breakfast gets top marks, though it was a little pricy. But I was very impressed with their pool and especially their hot tub that was perfectly hot. And of course all the staff were amazing, which is expected of DoubleTree. There is a valet service, but seeing how they will simply park your car right across the street, I'd skip it next time if I ever tried the London DoubleTree again.
Stayed 1 night in Aug 2025

6/10 Okay

William

Slip sliding away

We have stayed here many times over the years, first as a Hilton, now a Doubletree. The property badly needs a refurb. Everything is dated and needs replacement. The employees are all wonderful, but the physical plant is awful. Great location, but add a $39.95 daily parking fee and the hotel just isn’t worth it.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025