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DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Property amenity
Lobby sitting area
27-inch TV with cable channels, pay movies, MP3 dock
Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe
27-inch TV with cable channels, pay movies, MP3 dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$115
includes taxes & fees
Jan 22 - Jan 23

Explore the area

View in a map
300 King St, London, ON, N6B1S2
  • Place, London Convention Center
    ‪3 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

King, Suite

  • 704 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 704 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room

  • Sleeps 2

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • Sleeps 2

Deluxe Two Queens Room

  • Sleeps 4

Private Floor Two Doubles Room

  • Sleeps 4

Two Room King Suite Private Floor

  • Sleeps 2

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room)

Suite, 2 Queen Beds (Living Room) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Full Kitchen

  • Sleeps 2

King Suite With Living Room

  • Sleeps 2

2 Queen Beds Suite With Living Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

King Suite

  • Sleeps 4

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About this property

DoubleTree by Hilton Hotel London Ontario

4-star London hotel, connected to the convention center in Downtown London
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel London Ontario features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel London Ontario is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered self parking on site (CAD 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered self parking fee: CAD 30.00 per day
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus CAD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 511 out of 1036 reviews
Rating 8 - Good. 269 out of 1036 reviews
Rating 6 - Okay. 128 out of 1036 reviews
Rating 4 - Poor. 63 out of 1036 reviews
Rating 2 - Terrible. 65 out of 1036 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with group
Friendly staff, nice lobby area. Our room smelt like a smokers room. Great downtown location
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Front desk staff was fantastic and location was excellent effect for rbc event. There was gum stuck to the bedside table and the bathroom could have been cleaned better. Train and a/c unit were very noisy.
Stayed 1 night in Oct 2025

10/10 Excellent

Katharine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Valet easy to use.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniela Cristina Porto Almeida

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Lukas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many restaurants and bars. Very clean and safe.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room and close ti downtown London.
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, staff & service
Outdated room, funky smell
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Stayed 1 night in Sep 2025

8/10 Good

Merrill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating, brought extra towels and checked in on us twice if we needed anything else .
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with all services
Stayed 1 night in Sep 2025

10/10 Excellent

Fawzia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed one night for an alumni reunion. I loved the warm cookie. The only negative was I found the bed to be uncomfortable. Other than that, everything was great.
Stayed 1 night in Sep 2025

8/10 Good

Noelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Derek

Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got a newly renovated room, the bathroom was very clean. However the rest of the room layout did not make sense. It felt empty, and we had to go through many doors to get to the main room.
Stayed 1 night in Sep 2025

10/10 Excellent

Barb, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 2 nights in Sep 2025

2/10 Terrible

Chamanvir

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in lot of hotels but this one was my Worst and Horibble experience. I've got painful backache because of poor bed. I think it was a spring bed. Also everyhting looks so old, wear and tear. I didn't expect this from Hilton.
Stayed 2 nights in Sep 2025

4/10 Poor

Anton

Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Sep 2025

8/10 Good

Dayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was prompt and staff were friendly. They had valet parking at about $39/day. Since they were just parking the car in a lot across the street, I think it would have been much better if they allocated us a spot and ability to park ourselves at a cheaper price. We had a nice clean room, very spacious with two bathrooms - one of which had hot water running only sometimes, for some reason. On my first night, I ordered Surf n' Turf from the onsite dining, Blake's. I asked for a medium rare steak but mine arrived so dry and overdone, it could have been burger meat from McDs without sauces to cover the mess. We thought this was a one-off since my husband's lamb stew was great but, the next day, we ordered breakfast and they forgot the fruit that was supposed to come with the meal. There were roads blocked for construction while we were there (we heard none from our room) but the area had some nice hidden gems within walkable distance: City Lights (excellent old bookstore), Attic Books (used books and curiosities), The Works Burger, Covent Garden Market.
Stayed 3 nights in Sep 2025

2/10 Terrible

Upagya

Liked: Cleanliness, staff & service, property conditions & facilities
During my stay, I experienced severe food poisoning after consuming the hotel’s breakfast, which I believe was due to the poor food quality. Following this, I was unable to continue with the breakfast service. The hotel manager informed me that I would be refunded for the breakfast charges that I had paid extra for. However, the issue was much more severe than just a missed meal. I had to seek emergency medical attention, as the doctor confirmed that my abdominal pain was a serious health concern. I spent nearly 12 hours in the emergency ward, which completely ruined my stay and disrupted my plans.
Stayed 5 nights in Sep 2025