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DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

Terrace/patio
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
2 bars/lounges, cocktail bar, lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Sky Garden
    ‪7 min walk‬
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite, Accessible, Non Smoking

City Suite, Accessible, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

City Suite, Accessible, Non Smoking

  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Atrium)

Suite, 1 King Bed, Non Smoking (Atrium) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Atrium)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite, 1 King Bed, Non Smoking

City Suite, 1 King Bed, Non Smoking | Living area | 49-inch TV with cable channels, DVD player

City Suite, 1 King Bed, Non Smoking

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower | Living area | 49-inch TV with cable channels, DVD player

Executive Room, 1 King Bed, Tower

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 49-inch TV with cable channels, DVD player

Executive Room, 1 King Bed with Sofa bed

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very Good, (6560)
The price is $134
per night
$160 total
includes taxes & fees
Mar 3 - Mar 4
The Tower Hotel, London

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star hotel in London City Centre
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference center, and self parking.
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and minibars. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary. 9 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and a garden. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel London -Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Cafe - This restaurant serves breakfast only.
Savage Garden - Onsite cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
No 7 Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 24.50 per person
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • City Cafe
  • No 7 Lobby Bar
  • Savage Garden

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 77 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 per person
  • Self parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1087 reviews
Rating 8 - Good. 285 out of 1087 reviews
Rating 6 - Okay. 116 out of 1087 reviews
Rating 4 - Poor. 56 out of 1087 reviews
Rating 2 - Terrible. 43 out of 1087 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice, friendly hotel in good location with comfortable quiet room. Breakfast very good, would be good to offer a selection of small bread rolls.
Stayed 1 night in Nov 2024

8/10 Good

Levi

Traveled with family
Liked: Amenities, property conditions & facilities
There seams to be a communication problem between your front desk and your third party cleaning service.
Stayed 8 nights in Oct 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine after escaping from the lift
Overnight stay to attend a dinner nearby. Accommodation entirely satisfactory albeit a little dated. Minor criticism is for reception staff to remind guests of the need to check their room card against the reader below the floor level selection panel. We got into the lift, selected the 5th floor and the lift set off, passed the 5th floor and stopped at the 10th floor with the door firmly closed. We were stuck and nothing we did would make it move or the doors open. It was only as I got my glasses out to ring for attention, that I noticed the small sign low down below the selection panel instructing guests to place their room card key against the card reader!
Stayed 1 night in Nov 2024

2/10 Terrible

Sheik

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Had to check out a day earlier due to lack if sleep first two nights as air conditioning was not working. Was fixed on evening of third night but felt it was blowing allergens and my chest was tight and couldn't stop sneezing. Unfortunately i had enough and left a day earlier than planned. Shower too didn't work well and mostly cold water. It is a good looking property with good design,, good staff.. good location but unfortunately I a compelled to rate as terrible due to above. Also staff made no attempt to convince me to stay the last night by reassuring they will fix things. They did not even apologise and all the lady said was when I explained my reasons for leaving early that I would not be refunded. I already knew that and never asked either!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed for our stay in London for a Theatre visit. With some mobility issues it was convenient for transport around, tube, taxi etc. The staff were very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Ferhana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay Good breakfast Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Stayed 1 night in Nov 2024

8/10 Good

Bartosz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location,very good breakfast,perfect rooftop bar with nice views of Tower Bridge and Shard.Rooms are well equipped,however need some renovation.The corridor on the third floor had a unpleasant smell.Good and helpful staff.
Stayed 1 night in Oct 2024

4/10 Poor

Liam

Disliked: Staff & service, property conditions & facilities
Stayed at this hotel for a special occasion (engagement) after paying over 200 pound for the night was very disappointed the room we booked was not how it was described on the pictures and info very small basic considering they state this type of room as queen room also central heating did not work so very cold got stuck in the lift for 10 mins pressed the emergency bell and got no response. We then finally got out notified staff and they did not seem to care woke up the next morning to go down for breakfast and got told this was not included even though we had paid a lot of money for the night overall prices were very high 10 pound for a slice of toast overall experience was not as it was advertised rooms were nothing as they were in the pictures 40 pound to park the car and then got stuck in car park for 25 mins befor someone actually let us out medication bottles in the car park not a pleasant site will not be returning and fighting for a refund
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs to be updated and remodeled.
The concierge and staff were wonderful. The hotel, however, needs to be updated. The carpet in the hallway looked old and smelled strongly of some sort of freshener (trying to cover up another smell?). Our biggest complaint was the lack of electrical outlets. There were none on one side of the bed so my phone with my alarm had to be on the other side od the room. The only plug in the bathroom was for shavers so we both had to do our hair in the little, poorly lit, mirror in the bedroom area. Also, the water pot for making coffee was hidden in the bottom drawer.
Stayed 4 nights in Oct 2024

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started our anniversary trip in a different hotel and had such a horrible time after 1 1/2 days we switched in the middle of the night to here. We explained to the night manager and staff what happened and they practically jumped over the desk to help us- they gave us extra goodies and escorted us to our room to make sure everything was perfect. We could not have been happier & have declared we are only staying DoubleTrees going forward.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aiesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, approachable and friendly. Always very welcoming. Room was spacious, clean and safe. Perfect area, will definitely stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Bendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024