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DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

Breakfast served
Terrace/patio
Exterior
2 bars/lounges, cocktail bar, lobby lounge
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for City Suite, Accessible, Non Smoking

City Suite, Accessible, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

City Suite, Accessible, Non Smoking

  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Atrium)

Suite, 1 King Bed, Non Smoking (Atrium) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Atrium)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite, 1 King Bed, Non Smoking

City Suite, 1 King Bed, Non Smoking | Living area | 49-inch TV with cable channels, DVD player

City Suite, 1 King Bed, Non Smoking

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower | Living area | 49-inch TV with cable channels, DVD player

Executive Room, 1 King Bed, Tower

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 49-inch TV with cable channels, DVD player

Executive Room, 1 King Bed with Sofa bed

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very Good, (6863)
The price is $183
per night
$219 total
includes taxes & fees
Apr 4 - Apr 5
The Tower Hotel, London

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star hotel in London City Centre
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference center, and self parking.
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and minibars. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary. 9 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and a garden. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel London -Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Cafe - This restaurant serves breakfast only.
Savage Garden - Onsite cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
No 7 Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 24.50 per person
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • City Cafe
  • No 7 Lobby Bar
  • Savage Garden

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 77 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 per person
  • Self parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1077 reviews
Rating 8 - Good. 282 out of 1077 reviews
Rating 6 - Okay. 113 out of 1077 reviews
Rating 4 - Poor. 51 out of 1077 reviews
Rating 2 - Terrible. 42 out of 1077 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charl

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Stayed 3 nights in Aug 2024

10/10 Excellent

Ken

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Overpriced and room decor a bit tatty
Overpriced and I would say Premier In. Rooms are better. Also the hotel or a location nearby has a club and the bass was thumping until late.
Stayed 1 night in Dec 2024

6/10 Okay

Aaron

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

TINA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the cafe concierge house keeping , front desk & restaurants all were friendly polite professional & patient . Exceptional customer service . The hotel is good just wish the rooms weren’t so tight . For what we paid the space is very limited . .
Stayed 6 nights in Dec 2024

10/10 Excellent

Karen

Liked: Amenities
Great location, but quiet, nice staff
Stayed 2 nights in Dec 2024

4/10 Poor

Rob

Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

S

Stayed 4 nights in Nov 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Froendly staff and lovely rooftop bar.
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Nov 2024

10/10 Excellent

Swapnil

Stayed 4 nights in Nov 2024

8/10 Good

Christophe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel for Tower of London and the east end
Stayed 1 night in Nov 2024

10/10 Excellent

EMRAH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value.
Stayed 3 nights in Nov 2024

4/10 Poor

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KERRY

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Lorna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice, friendly hotel in good location with comfortable quiet room. Breakfast very good, would be good to offer a selection of small bread rolls.
Stayed 1 night in Nov 2024

8/10 Good

Levi

Traveled with family
Liked: Amenities, property conditions & facilities
There seams to be a communication problem between your front desk and your third party cleaning service.
Stayed 8 nights in Oct 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine after escaping from the lift
Overnight stay to attend a dinner nearby. Accommodation entirely satisfactory albeit a little dated. Minor criticism is for reception staff to remind guests of the need to check their room card against the reader below the floor level selection panel. We got into the lift, selected the 5th floor and the lift set off, passed the 5th floor and stopped at the 10th floor with the door firmly closed. We were stuck and nothing we did would make it move or the doors open. It was only as I got my glasses out to ring for attention, that I noticed the small sign low down below the selection panel instructing guests to place their room card key against the card reader!
Stayed 1 night in Nov 2024

2/10 Terrible

Sheik

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Had to check out a day earlier due to lack if sleep first two nights as air conditioning was not working. Was fixed on evening of third night but felt it was blowing allergens and my chest was tight and couldn't stop sneezing. Unfortunately i had enough and left a day earlier than planned. Shower too didn't work well and mostly cold water. It is a good looking property with good design,, good staff.. good location but unfortunately I a compelled to rate as terrible due to above. Also staff made no attempt to convince me to stay the last night by reassuring they will fix things. They did not even apologise and all the lady said was when I explained my reasons for leaving early that I would not be refunded. I already knew that and never asked either!!
Stayed 4 nights in Nov 2024