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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Docklands Riverside

City view
2 bars/lounges
Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • O2 Arena
    ‪5 min drive‬
  • Tower of London
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

7.8 out of 10
Good
(6 reviews)
  • 390 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe) | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(17 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.4 out of 10
Good
(16 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 47-inch Smart TV with premium channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 289 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium channels, TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite with Balcony And River View

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite with Balcony And River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Executive Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Executive Room

In-room safe, desk, laptop workspace, iron/ironing board

King Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Family Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Family Deluxe Room

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for King One Bedroom Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

King One Bedroom Executive Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for King Junior Suite with River View

In-room safe, desk, laptop workspace, iron/ironing board

King Junior Suite with River View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Double Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Double Guest Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Queen Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Guest Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Queen Room

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom King Suite

In-room safe, desk, laptop workspace, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Hilton London Canary Wharf

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1007)
$196 nightly
The price was $231
The price is $196 total
includes taxes & fees
Hilton London Canary Wharf

About this property

DoubleTree by Hilton London - Docklands Riverside

Hotel in Southwark
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9322 square feet (866 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

DoubleTree by Hilton London - Docklands Riverside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all wonderful, staff are amazing, kind and helpful. Great room, very clean.
Stayed 1 night in Apr 2025

4/10 Poor

Hazel, Pomona

Disliked: Cleanliness, staff & service, property conditions & facilities
Very far from city center. Very inconvenient. Bathroom stinks. Outdated bathrooms and rooms. Food was not good.
Stayed 11 nights in Mar 2025

6/10 Okay

Marie-Ann J

Liked: Cleanliness, property conditions & facilities, room comfort

Good Room but Gluten-free Problems

Jonas was lovely on the front desk, room was great, comfortable and big. Breakfast was poor as my partner has Coeliac disease and although being assured by the front desk it wouldn't be a problem, we were met with befuddlement by the Breakfast staff. Even after being told what was gluten free, there was still problems with the food my partner was told was gluten free, a real shame as the rest of the stay was great.
Stayed 1 night in Mar 2025

4/10 Poor

Lauren, Brighton

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Views, fantastic area!

Overall great. Some local construction that was not at the fault of the hotel. Great experience overall. Really enjoyed sitting outside the following morning drinking coffee and juice with the views of the Canary Wharf.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, NEW YORK

Liked: Cleanliness, amenities
Great location. Easy access to Central London. Staff was very helpful
Stayed 2 nights in Mar 2025

2/10 Terrible

H

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

awful

We were convinced the bed had bed bugs or fleas as the minute we jumped into bed we both started itching like mad for the both nights we stayed. Very odd! This has never happened to us in any other hotel and this is a 25 night trip in the UK with many hotels.
Stayed 3 nights in Mar 2025

4/10 Poor

H

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff, location and amenities were brilliant. We were really disappointed though with the room, the air conditioning unit was loud
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

March Hilton

Excellent stay - everything was very clean (and cleaned for the second night). The only thing I missed was fresh air overnight, as the window in the room does not open (by design!). But will be back!
Stayed 2 nights in Mar 2025

2/10 Terrible

Stacy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nightmare. They made us pay £100 extra for a “suite” because our room wasn’t clean and ready at the check-in time. We agreed because we had reservations and couldn’t wait another hour or longer for them to clean it. When we returned from our event at 10pm, we asked for them to bring sheets for the fold out sofa for our children to sleep. At 11:40pm, still no sheets and our children had fallen asleep without a bed. When we got into the King bed, there were brown smears and hair all over the sheets and pillow cases. I took photos. Around midnight, they brought 1 Queen flat sheet and pillow cases for the King bed. No top sheet, no blanket, and the bottom sheet was too small so part of our body was on plain mattress. For nearly £500 a night, I would expect at least 1 bed with clean sheets for a family of 5. This facility is so gross and the staff do not care.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
liked the hotel very much and expect to revisit but not sure if there were rooms with baths instead of showers as usually prefer choice of bath as helps with my body pain.
Stayed 2 nights in Mar 2025

8/10 Good

Elozona

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory but need to adjust the price of food and improve on the quality.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ciaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were lovely Dinner in restaurant was super with great service Breakfast was fantastic Overall a lovely stay Complimentary ferry to Canary Wharf Could not recommend this hotel enough
Stayed 5 nights in Mar 2025

8/10 Good

Sameera

Stayed 1 night in Mar 2025

6/10 Okay

Kathryn

Liked: Staff & service, property conditions & facilities
Good location, but reliable on boat service running (which it wasn’t on the Sunday morning due to low tide). Would have scored higher but another occupant was given a key to our room and attempted access twice late on Saturday evening. Duty manager was helpful next morning but it did mean a sleepless night
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service
Alexander welcomed us straight away as soon we walked in with a smile on his face, he also checked us in as it was quite busy at the reception desk. He was amazing, so welcoming and so interactive The room I stayed in was average, especially the bath tub, marks on the door, chipped , scratched furniture. Should not be called delux , not near
Stayed 1 night in Mar 2025

10/10 Excellent

shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me, my partner and my friend really enjoyed our stay. the beds were super comfortable and the room was so nice, exactly like the photo.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 EXCEPTIONAL!
Stayed 1 night in Feb 2025