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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Docklands Riverside

City view
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$149
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • O2 Arena
    ‪5 min drive‬
  • Tower of London
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(7 reviews)
  • 390 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe) | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(26 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 47-inch Smart TV with premium channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 289 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium channels, TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Two Bedroom Suite with Balcony And River View

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

View all photos for King Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

King Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Guest Room

  • Sleeps 2

View all photos for Two Double Family Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Family Deluxe Room

  • Sleeps 5

View all photos for King One Bedroom Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

King One Bedroom Executive Suite

  • Sleeps 2

View all photos for King Junior Suite with River View

In-room safe, desk, laptop workspace, iron/ironing board

King Junior Suite with River View

  • Sleeps 3

View all photos for Double Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Double Guest Room

  • Sleeps 1

View all photos for Queen Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Guest Room

  • Sleeps 2

View all photos for Two Bedroom Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Queen Room

  • Sleeps 5

View all photos for One-Bedroom King Suite

In-room safe, desk, laptop workspace, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3

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About this property

DoubleTree by Hilton London - Docklands Riverside

4-star hotel in Southwark
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9322 square feet (866 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

DoubleTree by Hilton London - Docklands Riverside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were far and away the most friendly, helpful, and genuinely looking to serve group I’ve ever experienced. I would always stay at this property when in London if only for the service! As for the property, with a family of 5, it was a little cozy. But is to be expected. The room shows a little age, but the room was clean, neat, and the beds were great. Getting to and from with luggage and kids required hiring a car, but the free ferry across the Thames to the Canary Wharf area was easy and awesome. Will absolutely stay here again!
View from our room balcony
Chicken Schnitzel, hotel restaurant
Sheppards Pie, hotel restaurant
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had a room with a view of the River Thames, we were so pleased. Great location and hotel. Would re use this hotel again.
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Asisat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to experience very clean food very nice comfort was amazing overall excellent
Stayed 1 night in May 2025

10/10 Excellent

Allan, Wollongong

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location and fabulous staff
Stayed 3 nights in May 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying with a friend after a concert at the O2. The room was clean and tidy and the staff were very friendly and helpful. The only downside was that we were put in a disabled room, which did not bother us but was at the back of the hotel right next to where all the deliveries came and went which made it quite noisy during early hours .
Stayed 1 night in May 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is convenient to mass transit, and the breakfast buffet is outstanding. However, we had a room that was quite a distance from the main building where the only ice machine and restaurant were located. Access to the street is almost impossible for those with mobility issues. There’s a very steep driveway with no sidewalk, only stairs. The ferry to Canary Wharf is excellent, though it’s quite a hike to the Canary Wharf Station. My husband has knee issues, so we’ll stay elsewhere next time we visit London.
Stayed 4 nights in May 2025

10/10 Excellent

Jameel

Stayed 1 night in Apr 2025

8/10 Good

Emma

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

6/10 Okay

Thornton

Liked: Cleanliness, property conditions & facilities, room comfort

Good short stay

Short stay, nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Mingqing

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful river view!
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stefan

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Corey

Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Absolutely fantastic stay. The staff were incredible, room spotless and breakfast delicious!
Stayed 1 night in May 2025

8/10 Good

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

I had a very pleasant stay. The room spacious and clean with a good view
Stayed 1 night in May 2025

10/10 Excellent

samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Nice and spacious, arrival cookie and the free ferry were a great bonus for the kids also free breakfast for the kids with a paying adult. Bit tricky to get to from main stations but once you are there and have access to the main ferry it is great!
Stayed 2 nights in May 2025

10/10 Excellent

Silvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel, Amazing Service

It's my 3rd time to stay at this hotel in the last 6 weeks, it is fantastic, the team are wonderful and it is so comfortable and spotlessly clean. Nothing is too much trouble for the guests.
Stayed 1 night in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location

Brilliant service, location and amenities
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing stay! Came over for the London Marathon and booked a room sort of at the last minute. The staff was very warm and welcoming. From the front desk, breakfast, maintenance, absolutely the best. Breakfast buffet was exceptional. Loved that it was in a quiet neighborhood. Loved the ferry to cross the Thames. If I ever come back to London, this property will be at the top of my list to book.
Stayed 6 nights in Apr 2025