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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • Tower Bridge
    ‪7 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Troxy
    ‪9 min drive‬
  • London (LCY-London City)
    ‪32 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

7.2 out of 10
Good
(5 reviews)
  • 390 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe) | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.6 out of 10
Good
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.2 out of 10
Very good
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 47-inch Smart TV with premium channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, River View

  • 355 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 289 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium channels, TV

Suite, 2 Bedrooms

  • 280 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

8.8 out of 10
Excellent
(10 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Hilton Guest Room

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Living area

Hilton London Canary Wharf

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1007)
The price is $163
per night
$195 total
includes taxes & fees
Feb 2 - Feb 3
Hilton London Canary Wharf

About this property

DoubleTree by Hilton London - Docklands Riverside

Hotel in Southwark
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9322 square feet (866 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

DoubleTree by Hilton London - Docklands Riverside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1003 reviews" "
Rating 8 - Good. 303 out of 1003 reviews" "
Rating 6 - Okay. 127 out of 1003 reviews" "
Rating 4 - Poor. 58 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to visit our son. Good location for Canary Wharfe and central London not far away. Room was comfortable but no view. There was a patio style door which seemed to be for the purpose of a fire escape. The glass was frosted so that you couldn't even see the doors opposite. Breakfast was very good. Had a meal in the hotel, which was a bit bland. I'd recommend finding somewhere else. Overall it was okay and served our purpose.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Location limited access to central London.
Stayed 6 nights in Oct 2024

6/10 Okay

Sheryl

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 3 nights in Oct 2024

8/10 Good

Carmen

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the midday checkout. Room was spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We loved this hotel! It was really fun for the children to get a boat across the river to get there. The check in staff we really efficient, it was much appreciated as it was late at night and we were all tired. The man even checked if it was ok to give the kids sugar, to which he produced warm cookies for us all which was a lovely guesture. The room was spacious for all 5 of us with a beautiful view of Canary Wharf. It’s a great location because proximity to the Elizabeth makes it quick and easy to get into town
Stayed 1 night in Oct 2024

6/10 Okay

avril

Traveled with partner
The property was nice but it’s a pain having to get the ferry accross the Thames and then a fair walk to underground stations, quite a few changes to get into city centre so not the best location for us , breakfast at the hotel is mega expensive so we found a cheaper option out and about, the hotel price was expensive for a room only and in my opinion the £20 room upgrade on the day was not worth it , don’t think I would stay again due to the location
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Large rooms, nice stay
It was a bit more remote that we had realised, we are very used to using the tube but the hotel was accessible by buses or a boat, which were both great as it happens. Check in took ages, two lines and noone allowed those waiting rhe longest to go first. One free cookie between 2 people but not if you have a nut allergy or gluten in tolerance. This hotel is trying too hard to be posh with posh cookies, and posh coffee sachets, completely unnecessary. Nescafe and some cheeap biscuots in the room would be perfect, and knock a few quid off the price of the stay. The room was lovely, a great size and aside from a lack of tea and coffee, it was great, quiet, large, good shower, nice big towels. Their wasdnt enough tea and coffee to have more than one drink each which is ridiculous, and it took 20 mins queuing and waiting at reception for the 5 men to get me some more, its basic stuff to have enough supplies in the rooms. It was a nice hotel with lots of space which is hard to come by in London. It was very close to the bus stop and ypu could cross the river for free with ypur room card which was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience. Really grand feel with the multiple building complex in an area that felt safe. Amazing service at the front desk - the lady upgraded us to balcony rooms. the ferry amenity lived up to the potential, quick access to all the main attractions inner city London. Only con was the restaurant closed fairly early and room service took far too long and was not the best quality. Would recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerri

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
lovely hotel very friendly staff . food excellent , rooms lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the guy at check in told me my room wasn’t ready. Next customer was given a room 2 minutes later. His colleague allowed me to get a room once original guy walked away. Original guy came back and was the one who checked me in. Didn’t give any info about hotel just room key and sent me on my way
Stayed 4 nights in Oct 2024

8/10 Good

Tina

Stayed 1 night in Sep 2024

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great. Facilities were good. Rooms were a bit dated and the bathroom was small. Liked the river view. Free ferry to Canary Wharf was a nice option. Parking was sufficient. Location to the trains wasn’t the most convenient but definitely walkable. Quiet area. Good for families and great breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really lovely and helpful. The room (junior suite) was really nice. Good heated terrace overlooking the river. Good choice at breakfast but some of the hot buffet food was almost cold which let it down. Had an evening meal which was very good. Bar area nice. Comfy settees. Good ferry service to canary wharf.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only marked this hotel down as the lady at check-in wasn’t very nice. After 3 attempts she finally found my booking and then tried to get me to pay again when I had already shown her my receipt. No apologies and unfortunately due to all that was going on I didn’t get her name! She then took a deposit of £50 something that the 2 people I was travelling with wasn’t asked for. On checking out I checked my credit card and £50 had been taken again!! Jonas was very helpful and hopefully has sorted it out (I hope)!
Stayed 1 night in Sep 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

PAK LIM

Liked: Cleanliness, staff & service
Free Uber Boat between hotel and Canary Wharf. Great breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats) Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.
Stayed 1 night in Sep 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024