DoubleTree by Hilton London - Greenwich

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing
View from property
Exterior
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
Catherine Grove, London, England, SE10 8FR
  • Greenwich Park
    ‪15 min walk‬
  • Greenwich Market
    ‪16 min walk‬
  • National Maritime Museum
    ‪17 min walk‬
  • London (LCY-London City)
    ‪34 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 Queen Bed (Deluxe)

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton London - Greenwich

4-star hotel in Greenwich
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

DoubleTree by Hilton London - Greenwich has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Self parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1007 reviews" "
Rating 8 - Good. 295 out of 1007 reviews" "
Rating 6 - Okay. 79 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed before not as good this time
Stayed 2 nights in Oct 2024

4/10 Poor

Tak Yee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mismatch room type
Booked a twin room about 2 weeks in advance, checked in late due to travel delay, ended up was assigned a room for disabled in the basement level, toilet design was not ideal for non mobility-difficulty customers.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt or Mold in Bathroom Plus Bad Customer Service
I booked two rooms for a stay. I found what looked like dirt or mold in my bathroom shower. Their customer service is also horrible. I had mistakenly booked three nights instead of two nights. Within 10 minutes of my booking, I realized my error and tried to cancel the first night of my booking, but they wouldn’t let me as they claimed it was nonrefundable. I ended up being charged for three nights even though I only stayed there for two nights. I was very disappointed in how they handled things.
Stayed 3 nights in Oct 2024

10/10 Excellent

Edd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfy
Stayed 1 night in Oct 2024

10/10 Excellent

SIMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect room service breakfast. Only feedback re electric car charging point was pain to set up on arrival
Stayed 1 night in Oct 2024

10/10 Excellent

Jewelle, Las Vegas

Stayed 3 nights in Sep 2024

10/10 Excellent

Fabiana

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old Fashioned
Good location for Greenwich but the owners should spend their profits on a complete refurb of the hotel, rooms were tired and old fashioned.
Stayed 1 night in Oct 2024

6/10 Okay

ADEL

Very ordinary hotel
For single not family small rooms, narrow floors and corridors, the hotel entrance is uncomfortable, there is no lobby, and the furniture and towels are old
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel away from the crowds
Not exactly in the middle of anything as well as slightly dated, but the clean room and friendly staff made for a comfortable stay. Lighting in the room is insufficient, but shower was top notch.
Stayed 4 nights in Oct 2024

10/10 Excellent

Silvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely excellent.
Wonderful stay. Greeted at the reception by a genuinely, sincere receptionist. Thank you Sir for being so good at your job. In my opinion, post covid, rare to find such a good experience in hospitality & environment.
Stayed 1 night in Oct 2024

10/10 Excellent

Punya

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert stay
Beautiful hotel with great amenities and stunning rooms. We were in the area for a concert and spent 2 nights here.Staff were very friendly, helpful and kind Breakfast was really good too. Highly recommended.
Stayed 2 nights in Oct 2024

8/10 Good

Careen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to family
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, and avoid the breakfast
This is a lovely hotel (former police HQ). I always enjoy staying here. The rooms are fantastic, the beds very comfortable not to mention the enormous bathroom this time. Staff are incredible and so accommodating. However the cooked breakfast did not do it for me. The bacon did not look appetising and the scrambled eggs had that MRE texture about them. There is plenty of food choice, however I fancied something hot for my day ahead. Did not feel it was worth the price I paid, sadly.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness
Very nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Khavoye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central located you can take the bus or train to get to get anywhere in London. London Tower, Big Ben, Oxford Street, London Eye, Sky Garden etc. There is Greenwish market and district which is like 10 minutes walk.
Stayed 6 nights in Sep 2024

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, blackout curtains and silent night sleep. Very impressive for money. Great night away from kids and lovely trip back on Uber boat from Greenwich maritime! Romantic stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jade

Stayed 1 night in Sep 2024

2/10 Terrible

Andy

Stayed 1 night in Sep 2024

10/10 Excellent

Madeline

Stayed 4 nights in Aug 2024

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with awesome decor, bar and restaurant.
Stayed 2 nights in Sep 2024