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DoubleTree by Hilton London Heathrow Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
Lobby sitting area
Bar (on property)
King Deluxe Room, 1 King Bed | View from room
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE
  • Cranford Countryside Park
    11 min walk
  • Airport Bowl
    18 min walk
  • London Motor Museum
    4 min drive
  • London (LHR-Heathrow)
    10 min drive

Room options

View all photos for Family Room, 2 Twin Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Guest Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Guest Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Room, Accessible

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Room , 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Room , 1 Queen Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Deluxe, 1 Queen Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

King Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room , 1 King bed

In-room safe, soundproofing, iron/ironing board, free WiFi

King Room , 1 King bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential) | In-room safe, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed (Presidential)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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Living room

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4.4 out of 5, Excellent, (1290)
The price is $93
per night
$112 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

DoubleTree by Hilton London Heathrow Airport

4-star hotel in Cranford
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 7 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3240 square feet (301 square meters) include conference space. This Hounslow hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton London Heathrow Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Brasserie - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,240 square feet of conference space
  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 437 out of 1086 reviews" "
Rating 8 - Good. 357 out of 1086 reviews" "
Rating 6 - Okay. 156 out of 1086 reviews" "
Rating 4 - Poor. 73 out of 1086 reviews" "
Rating 2 - Terrible. 63 out of 1086 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

adeel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Karla

Liked: Cleanliness
Disliked: Staff & service
Comfy beds , cleaningles okay , very poor customer service.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty place
All carpets were very dirty and torn. The place is dated.
Stayed 1 night in Aug 2024

6/10 Okay

Gurdarshan

Stayed 1 night in Aug 2024

6/10 Okay

Alyson

Stayed 1 night in Aug 2024

8/10 Good

Umar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been five stars had there been a small fridge in the room as well as complimentary breakfast given that the room rate isnt cheap. Otherwise its good parking and cleanliness wise.
Stayed 1 night in Aug 2024

8/10 Good

Dalbir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Hilton Double Tree
Stayed at this hotel before and it always delivers on quality and value .
Stayed 1 night in Aug 2024

8/10 Good

Mandovi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just for a night for its location near the airport. We had to get to the airport early in the morning. We checked in at 10pm and checked out at 6am the following morning. It was hard for me to comment on all the amenities. The room was spacious and clean. The bathroom was nice. The airport hopper bus stops right in front of the hotel. The room had coffee machine. That's pretty much all we needed, and we got that. I believe the hotel serves breakfast, which we didn't have the opportunity to avail.
Stayed 1 night in Aug 2024

8/10 Good

OLIVER

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Satpalsingh

Stayed 1 night in Aug 2024

2/10 Terrible

Hanane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Neeraj

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good and very clean.
Stayed 3 nights in Aug 2024

8/10 Good

BILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

yaron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great the hotel condition was very poor. Mold smell and stuffy.
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
i had a terrible experience at the hotel air-condition in my room wasn't working properly. Our room temperature was 25c constant overnight couldn't sleep at all reported to reception asked of they could swap our room no chance. weather was really hot outside i was expecting a decent stay had booked for 2 nights. I was expecting a very good service unfortunately was disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
You should let people know that there’s a £50 deposit requirement to avoid confusion even if you get your money back
Stayed 1 night in Aug 2024

6/10 Okay

Omobola

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not awesome but not bad at the same time. They also need to let people know you have to pay £50 deposit.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Frustrated getting taxi assistance from the desk clerk
Stayed 1 night in Aug 2024

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
everything good
Stayed 1 night in Aug 2024

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

ann

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was LONG. one person working and she was only interested in going to a meeting. After check in my husband went to inquire about something and the person working was busy goofing off with another person.
Stayed 1 night in Jul 2024

10/10 Excellent

Venkateswara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place near Heathrow. Airport shuttle available for a price
Stayed 1 night in Aug 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024