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DoubleTree by Hilton London Kensington

4.0 star property

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Photo gallery for DoubleTree by Hilton London Kensington

Exterior
Studio, 1 Queen Bed, Terrace | Private kitchen | Coffee/tea maker
Lunch and dinner served
Studio, 1 Queen Bed, Terrace | Premium bedding, in-room safe, desk, laptop workspace
40-inch flat-screen TV with satellite channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk
$172
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
100 Cromwell Road, London, England, SW7 4ER
  • Place, Natural History Museum
    ‪7 min walk‬
  • Place, Royal Albert Hall
    ‪12 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(27 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(105 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker

Apartment, 1 Bedroom

  • 969 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.0 out of 10
Good
(14 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

  • 452 sq ft
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 280 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom King Apartment

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

One-Bedroom King Apartment

  • Sleeps 7

Loft Suite 2 Doubles

  • Sleeps 6

View all photos for Family Connecting Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Family Connecting Deluxe Room

  • Sleeps 8

Deluxe Room with Two Double Beds

  • Sleeps 4

Duplex King Suite

  • Sleeps 4

Deluxe Room with Three Double Beds

  • Sleeps 6

View all photos for King Room-Accessible

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

King Room-Accessible

  • Sleeps 2

Duplex King Suite With Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Duplex Queen Suite With Sofa Bed

  • Sleeps 4

Accessible Room with Two Double Beds

  • Sleeps 4

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About this property

DoubleTree by Hilton London Kensington

4-star hotel in London City Centre
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff.

DoubleTree by Hilton London Kensington has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kens Bar & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
London Secret Garden - Onsite restaurant. Reservations are required. Open daily.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

DoubleTree by Hilton London Kensington Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 444 out of 1011 reviews
Rating 8 - Good. 271 out of 1011 reviews
Rating 6 - Okay. 151 out of 1011 reviews
Rating 4 - Poor. 87 out of 1011 reviews
Rating 2 - Terrible. 58 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose Luis de

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The only complain is that the mattresses are too firm. My wife and I couldn't sleep because of the mattresses, it was like sleeping on the floor.
Stayed 3 nights in Jun 2025

6/10 Okay

Kafkas

Traveled with family and small children
Liked: Staff & service
Its a good location, room was a little bit dark, breakfast was average, breakfast room layout was wrong, coffee station in the entryway causes people pile up, elevator renovation at a peak season causes longer waiting times. Generally it does the job for a good sleep..
Stayed 4 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant few days relaxation. We have stayed in several doubletree hotels and have never been disappointed yet.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great place and the best location
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tara

Stayed 3 nights in May 2025

10/10 Excellent

CARA, Little Elm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore London

We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the hotel was great. Location is ideal as the tube station is just across the street. Hotel is clean. Amenities are nice. My only complaint was front desk staff was pretty rude at check-in.
Stayed 1 night in May 2025

10/10 Excellent

IOI IP

Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel to stay in especially if you have children since the rooms have two floors.
Stayed 6 nights in Apr 2025

10/10 Excellent

PARUL

Liked: Property conditions & facilities
Enjoyed our stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
excellent facility, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming

Honestly the most helpful and friendly staff, perfect for the RAH
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Staff & service, property conditions & facilities
I really enjoyed my stay at the hotel and would definitely return there. The staff at the hotel is especially helpful
Stayed 6 nights in Apr 2025

8/10 Good

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is very good. Lots of restaurants around and the tube is just across the street making it very central.

8/10 Good

Nimantha

Traveled with family and small children, Traveled with family
Liked: Amenities
Great horel
Stayed 2 nights in Mar 2025

8/10 Good

Marina, Miami

Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

8/10 Good

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness
Great location. Had to chase to get sofa bed made up
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 8 nights in Mar 2025

8/10 Good

Srikanchana

Stayed 1 night in Feb 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Good location for visit to Royal Albert Hall.
Stayed 1 night in Mar 2025