DoubleTree by Hilton London Kensington

4.0 star property

Choose dates to view prices

Room options

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(28 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(106 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

  • 452 sq ft
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker

Apartment, 1 Bedroom

  • 969 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.0 out of 10
Good
(14 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 280 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for King Room-Accessible

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

King Room-Accessible

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Duplex King Suite

  • Sleeps 4

Duplex King Suite With Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

View all photos for One-Bedroom King Apartment

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

One-Bedroom King Apartment

  • Sleeps 7

Duplex Queen Suite With Sofa Bed

  • Sleeps 4

Accessible Room with Two Double Beds

  • Sleeps 4

Deluxe Room with Two Double Beds

  • Sleeps 4

Loft Suite 2 Doubles

  • Sleeps 6

Deluxe Room with Three Double Beds

  • Sleeps 6

View all photos for Family Connecting Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Family Connecting Deluxe Room

  • Sleeps 8

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About this property

DoubleTree by Hilton London Kensington

4-star hotel in London City Centre
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff.

DoubleTree by Hilton London Kensington has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kens Bar & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
London Secret Garden - Onsite restaurant. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Reviews

DoubleTree by Hilton London Kensington Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

Reviews

2/10 Terrible

Munira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be the worst stays ever, cobwebs hanging off the cloning, dusty rooms andj
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Stayed 2 nights in Aug 2025

10/10 Excellent

Shahid

Stayed 2 nights in Aug 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Manjit

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The option to have a room for a family of 5 was incredible!
Living room area and couch is the pull out bed
Tv in the living area
Rooms on the second floor
Tv on the second floor
Stayed 6 nights in Aug 2025

10/10 Excellent

COLLEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Blaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Hillary, Palmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mould in the bathroom - smell was awful.
Stayed 2 nights in Aug 2025

8/10 Good

gelcys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds . Nice area near the tube . Clean . Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jingzhou

Stayed 3 nights in Aug 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a family of four the room was a bit small. But overall great location, beds were very comfortable, so many dining options, and transportation was very close by. Staff was wonderful, always helpful.
Stayed 5 nights in Jul 2025

6/10 Okay

Holly

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2025

8/10 Good

John Katrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Requested early check-in and was told that they would email us when our room was done. No email received.
Stayed 4 nights in Jul 2025

10/10 Excellent

Iryna, Chihuahua

Stayed 5 nights in Jul 2025

10/10 Excellent

Isabelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to see the best sites in London. Rooms are clean, staff is courteous and helpful with questions about local transit. Best of all the hotel has AC for those hot summer months!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet room, super comfy beds and amazing staff
Stayed 4 nights in Jul 2025

6/10 Okay

Anamaria, Fort Pierce

Traveled with family
Liked: Staff & service
They only have one elevator working.
Stayed 4 nights in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
Stayed 4 nights in Jun 2025

6/10 Okay

Jose Luis de

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The only complain is that the mattresses are too firm. My wife and I couldn't sleep because of the mattresses, it was like sleeping on the floor.
Stayed 3 nights in Jun 2025

6/10 Okay

Kafkas

Traveled with family and small children
Liked: Staff & service
Its a good location, room was a little bit dark, breakfast was average, breakfast room layout was wrong, coffee station in the entryway causes people pile up, elevator renovation at a peak season causes longer waiting times. Generally it does the job for a good sleep..
Stayed 4 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025