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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property

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Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Room, 1 King Bed, Corner | In-room safe, blackout drapes, free WiFi, bed sheets
Lobby sitting area
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • 24/7 front desk
  • Room service
$162
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Richmond Park
    ‪3 min drive‬
  • Hampton Court Palace
    ‪6 min drive‬
  • Twickenham Stadium
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Reception

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Reception

Junior Suite, 1 King Bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Reception

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room (Guest)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Accessible Queen Room

In-room safe, blackout drapes, free WiFi, bed sheets

Accessible Queen Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room with Two Queen Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • Sleeps 3

View all photos for Corner Room with Balcony

Breakfast served, local and international cuisine, alfresco dining

Corner Room with Balcony

  • Sleeps 2

Standard King Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, blackout drapes, free WiFi, bed sheets

Superior King Room

  • Sleeps 2

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About this property

DoubleTree by Hilton London Kingston Upon Thames

4-star hotel in Canbury
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, concierge services, and dry cleaning. Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Guests can use the health club at a partner property.

DoubleTree by Hilton London Kingston Upon Thames is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hawkers Bar and Brasserie - This brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 31 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
  • Nearby parking fee: GBP 31 per day (374 ft away)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus GBP 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 784 reviews
Rating 8 - Good. 249 out of 784 reviews
Rating 6 - Okay. 54 out of 784 reviews
Rating 4 - Poor. 32 out of 784 reviews
Rating 2 - Terrible. 18 out of 784 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kingsley

Stayed 10 nights in May 2025

10/10 Excellent

Siavash

Stayed 3 nights in May 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Kingston

Cleanliness and comfort was good. The shower didn’t work on the first night and on the second night I was offered another room.
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great location, really helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean, staff were friendly and professional and the location was very good! Close to the shopping area and train stations so staying outside London is easy and convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Faye

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value clean comfortable hotel with everything you might need
Stayed 1 night in Apr 2025

10/10 Excellent

Pradeep

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near to Kingston station as well as good shopping and dining options along with in-house restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities
Perfect stay, staff very helpful and friendly . Breakfast excellent
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A family break after a day out at Hampton Court

Check in was a poor start. I really didn't understand what the man was saying, he rushed through everything. We also did not get our free welcome cookie or bottle of water. Wasn't informed of how to access the WiFi & key info wasn't written down anywhere so had to ask again. Then we almost went to the wrong room as the wrong number was written on the card, so the receptionist came rushing upstairs to stop and redirect us. We slept REALLY well. A little train noise but the comfort of the bed put us right to sleep. Air Conditioning was lovely. The receptionist did help us to get that on. Room service was fast. Breakfast was fantastic. Great walks by the river a very short distance away and 7 minutes walk to Kingston Railway Station.
Stayed 1 night in May 2025

8/10 Good

Hans JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cicero

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a great hotel

The checking desk stuff were amazingly polite and friendly. Given that these two chaps were doing the Night Shift, this was quite a good surprise.
Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, considerate staff, though extra parking costs should be a consideration
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hyunggy

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Amenities, property conditions & facilities
Staff extremely courteous and helpful. Enjoyed our stay and will return.
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay with dog

A lovely lady checked us in, very warm & welcoming. The room was a dog friendly room & unfortunately the smell in the room made that obvious, so could have been fresher. We asked reception for camomile tea bags to be sent to the room & they arrived almost immediately, so again the staff were very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Geraldine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very convenient for great shopping Restaurants. Within easy reach of Thames for walks multistorey within easy reach.
Stayed 1 night in Mar 2025

4/10 Poor

Tracy van der

Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Stayed 1 night in Mar 2025

10/10 Excellent

Beatriz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! the service in the restaurant could improve for dinner
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Liam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

P

Stayed 1 night in Feb 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place for long stay

Very friendly and knowledgeable staff, they helped us a lot through our stay even the airline wanted to send us the new luggage which they broke during our flight, the staff helped us a lot to get it back.
Stayed 18 nights in Jan 2025

8/10 Good

Zekiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025