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DoubleTree by Hilton London West End

4.0 star property

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Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Exterior
Lounge
Staircase
Lunch, dinner and brunch served

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
$180
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
92 Southampton Row, London, England, WC1B 4BH
  • Place, Great Ormond Street Hospital for Children
    ‪3 min walk‬
  • Place, Russell Square
    ‪5 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Queen Bed (Superior)

8.0 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Superior)

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Queen Room

  • Sleeps 2

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Family Superior Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Superior Room

  • Sleeps 3

View all photos for Deluxe Superior Queen Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Superior Queen Room

  • Sleeps 2

View all photos for King Studio Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

King Studio Suite

  • Sleeps 3

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Duplex, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe King

  • Sleeps 2

View all photos for Double Bed Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Double Bed Room

  • Sleeps 2

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Queen Room

  • Sleeps 2

View all photos for Premium King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium King Room

  • Sleeps 2

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Single Room

  • Sleeps 1

View all photos for Accessible Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2

View all photos for Junior King Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Junior King Suite

  • Sleeps 2

View all photos for Accessible Deluxe Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Accessible Deluxe Superior King Room

  • Sleeps 2

Premium Room With Two Double Beds

  • Sleeps 4

DUPLEX DOUBLE DOUBLE NEW SPLIT LEVEL ROOM

  • Sleeps 2

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About this property

DoubleTree by Hilton London West End

4-star hotel in London City Centre
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 7 meeting rooms are available. This London hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.
Buffet breakfasts are available for a surcharge.
The Writing Room - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Writing Room

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kathie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed Our Stay

Second time staying here. Nice area. Great for souvenir shopping. Very close to the theater district and lots of wonderful food choices nearby. The hotel has a very nice breakfast buffet.
Stayed 3 nights in Aug 2025

6/10 Okay

Sonia

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with easy check in and our room was ready early on arrival. The cleanliness of room and little details like cookies at check in and a bowl of fruit in our room. Great breakfast. The hotel is in a great location too.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Great Hotel, Exceptional service, breakfast and comfort. Very Impressed.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

SANDEEP, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Reception and hospitality at the check in and the room was clean and a quiet location which allowed for a great rest. The breakfast service was excellent on the lower floor and all round was very pleased with the stay and hope to return one day on another visit!
Stayed 3 nights in May 2025

6/10 Okay

John

Traveled with group
Very noisy, even with ear plugs in from late night and early in morning constant banging noises, assuming from doors closing.
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025

8/10 Good

Guy, MAIDENHEAD

Stayed 1 night in May 2025

8/10 Good

Wallace

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Initial room was worn with inadequate water flow in bathroom sink. Had to move to a second room. Second room was and upgrade and quite nice
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent service, cleanliness, pro hospitality

Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great room upgrade
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff couldn’t do enough for us. Very attentive. Best Double tree hotel we’ve stopped at
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, friendly and helpful. The room was lovely
Stayed 1 night in Apr 2025

8/10 Good

Frances

Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025