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Ellen Kensington

3.0 star property

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Photo gallery for Ellen Kensington

Reception
Suite (Coronation) | Minibar, in-room safe, desk, soundproofing
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Kensington High Street
    ‪15 min walk‬
  • Royal Albert Hall
    ‪3 min drive‬
  • Hyde Park
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double

Minibar, in-room safe, desk, soundproofing

Compact Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Suite

Continental Suite | Minibar, in-room safe, desk, soundproofing

Continental Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

Compact Single | Minibar, in-room safe, desk, soundproofing

Compact Single

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Deluxe

Classic Deluxe | Minibar, in-room safe, desk, soundproofing

Classic Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation) | Minibar, in-room safe, desk, soundproofing

Suite (Coronation)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

Minibar, in-room safe, desk, soundproofing

Crown Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Minibar, in-room safe, desk, soundproofing

Classic Room, Terrace

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1007)
$240 nightly
The price is $240 total
includes taxes & fees
The Resident Kensington

About this property

Ellen Kensington

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Ellen Kensington offers 105 air-conditioned accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in June 2024.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This London hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Ellen Kensington is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ellen Kensington has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Ellen Kensington Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Boonleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Stayed 4 nights in Jan 2025

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

cyrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

cyrita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo ok

Todo muy bien.
Stayed 2 nights in Jan 2025

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alexandra

Stayed 1 night in Nov 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Stayed 3 nights in Nov 2024