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Ellen Kensington

3.0 star property

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Photo gallery for Ellen Kensington

Free daily buffet breakfast
Reception
Continental Suite | 1 bedroom, minibar, in-room safe, individually furnished
Suite (Coronation) | 1 bedroom, minibar, in-room safe, individually furnished
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Kensington High Street
    ‪14 min walk‬
  • Natural History Museum
    ‪16 min walk‬
  • Hyde Park
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double

1 bedroom, minibar, in-room safe, individually furnished

Compact Double

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Suite

Continental Suite | 1 bedroom, minibar, in-room safe, individually furnished

Continental Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

Compact Single | 1 bedroom, minibar, in-room safe, individually furnished

Compact Single

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Deluxe

Classic Deluxe | 1 bedroom, minibar, in-room safe, individually furnished

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation) | 1 bedroom, minibar, in-room safe, individually furnished

Suite (Coronation)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

1 bedroom, minibar, in-room safe, individually furnished

Crown Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, individually furnished

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Terrace/patio

Classic Room, Terrace

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ellen Kensington

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Ellen Kensington offers 105 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in June 2024.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This London hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Ellen Kensington is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ellen Kensington has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Ellen Kensington Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arjan

Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Boonleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Stayed 4 nights in Jan 2025

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

cyrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

cyrita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr gut mit den Öffentlichenverkehrmitteln zu erreichen und man kommt von da überall hin. Das Hotel ist sehr schön eingerichtet und sauber. Das Frühstück ist ausreichend, könnte aber abwechslungsreicher gestaltet werden.
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo ok

Todo muy bien.
Stayed 2 nights in Jan 2025

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alexandra

Stayed 1 night in Nov 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Stayed 3 nights in Nov 2024