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Ember Locke Kensington

4.0 star property

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Photo gallery for Ember Locke Kensington

Lobby sitting area
One Bedroom Open Plan Suite | Private kitchen | Coffee/tea maker, electric kettle
Garden
One Bedroom Open Plan Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
202-220 Cromwell Road, London, England, SW5 0SW
  • Kensington High Street
    ‪9 min walk‬
  • Royal Albert Hall
    ‪3 min drive‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Family Room

Family Room | Property amenity

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen | Coffee/tea maker, electric kettle

Locke Studio - Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Open Plan Suite

One Bedroom Open Plan Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

One Bedroom Open Plan Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Duplex Apartment

One Bedroom Duplex Apartment | Living area | 42-inch Smart TV with satellite channels, TV

One Bedroom Duplex Apartment

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Locke Room

Locke Room | In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1001)
The price is $167
per night
$200 total
includes taxes & fees
Apr 29 - Apr 30
The Resident Kensington

About this property

Ember Locke Kensington

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers a garden, laundry facilities, and an elevator. Onsite parking is available (surcharge).

Ember Locke Kensington is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
EVE - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
EVE - Onsite bar. Open daily.
EVE - This café serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 778 reviews
Rating 8 - Good. 153 out of 778 reviews
Rating 6 - Okay. 39 out of 778 reviews
Rating 4 - Poor. 13 out of 778 reviews
Rating 2 - Terrible. 15 out of 778 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sameena

Disliked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at Ember Locke. I had an excellent first visit, so I was looking forward to staying again. I booked a City Studio. When I arrived for check-in, I was informed I was going to receive an "upgrade." However, that was not true. I was given a bigger studio on the main floor, but it was freezing, dingy, and smelly. I immediately went to the front desk to ask for the room type I had booked... Apparently, they had overbooked the City Studio. While the front desk staff changed my room the next day and provided a free breakfast, I felt I had lost a proper night's stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is a girl who works at the cafe and breakfast who is not only totally incompetent. She was so disrespectful to me and my elderly companions. We were actually in shock because we have never experienced such poor service. Then the manger came out with another 2 men and started attacking us. Accusing us of being in the wrong. When this girl stuffed up constantly. She was nothing but RUDE and the way we were treated by her and the manager of the restaurant/cafe was wrong on so many levels. The shame is that the front desk staff were great. It was only this bad experience with this girl that ruined our stay and hence I won’t be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Angelo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had 4 rooms for 7 days with family and friends we all had a good experience we had no issues the 2 lady's at the front desk we very polite and very very friendly all the other staff was also friendly location was close to the train and pubs convenance stores and quite the rooms are a fare size and equipped with everything a family needs good job to everyone that makes the hotel a 5 star
Stayed 11 nights in Dec 2024

8/10 Good

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here! The room aesthetic made it so comfortable and welcoming to come back to after each day. It is also located in a great area but far enough away from the busy city. Will definitely stay here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Everyone was really kind and helpful.
Stayed 8 nights in Jan 2025

10/10 Excellent

Luke

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

peter

Stayed 4 nights in Dec 2024

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel by chance searching Expedia and stayed here based on location and reviews. So glad that we did. The hotel has a fantastic and vibrant lobby with a coffee bar, plenty of seating and an alcohol bar. It's always bustling with social activity which makes it a fun place to hang out. The rooms are very spacious with a lot of amenities (we had a fridge, microwave, stovetop, washing machine, tea/coffee maker etc). The staff are friendly and very helpful. The hotel is only a 6 minute walk to Earls Court tube which is on the District and Piccadilly lines. You can be standing outside Parliament within 20 minutes of walking out of the hotel door. Highly recommend this place and will definitely stay here again when I'm next in London.
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ember Locke Kensington has excellent public spaces and dining and cafe spaces. Great pizza and snacks all in a comfortable relaxing environment. The rooms are very spacious and well appointed with modern & retro styling. Very relaxing & enjoyable!
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer, Alexandria

Stayed 2 nights in Dec 2024

10/10 Excellent

Vincent, Nokomis

Liked: Cleanliness, staff & service, property conditions & facilities
What pleasant stay. Very nice property. Walkable to the Tube in Earls Court. Great place.
Stayed 7 nights in Dec 2024

8/10 Good

Shanna, Denver City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, but the room is quite small! It’s perfectly enjoyable if you didn’t have the large suitcases that we had for our two week trip. Other than that, it was wonderful!
Stayed 6 nights in Oct 2024

8/10 Good

Erwin

Stayed 11 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 6 nights in Dec 2024

10/10 Excellent

Drew, Camp Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an appealing ambience complemented by the friendly staff. Its location makes it easily accessible to transport.
Stayed 4 nights in Nov 2024

10/10 Excellent

Drew, Camp Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an appealing ambience complemented by the friendly staff. Its location makes it easily accessible to transport.
Stayed 2 nights in Dec 2024

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
Unfortunately we stayed for 2 nights and had no hot water for the entirety of the stay. I mean it was bitter cold and I actually cried when trying to shower to get clean it was so bad. I informed them the first morning but when we arrived back that night, it was still not sorted and when I tried to get further help from reception, there was actually only a security guard available and was unable to help. Whilst staff were friendly and nice, I feel this experience is totally unacceptable!
Stayed 2 nights in Dec 2024

10/10 Excellent

Haseeb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location are the stars of the show. Also the night staff at Locke Broken Wharf especially the junior on night shift. Unfortunately for us there was a burst pipe half way through our stay (obviously things happen outside the hotels control) however the staff handled the situation exceptionally and we had no issues onwards to the Locke at Broken Wharf. We were a bit disappointed because it was a bit far from where we were however it is Xmas time and London is a busy city so it’s hard to find other accommodation. I wanted to write this review to thank the staff. They are a credit to Ember Locke (general hotel staff, bar staff, EVE Cafe staff etc) and Locke Broken Wharf. Bonuses for Xmas should be a must
Stayed 8 nights in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice property
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2024

2/10 Terrible

Taelise

Stayed 7 nights in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Dec 2024