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Ember Locke Kensington

4.0 star property

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Photo gallery for Ember Locke Kensington

Lunch and dinner served
Garden
Cafe
Reception
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk
$181
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Kensington High Street
    ‪9 min walk‬
  • Natural History Museum
    ‪18 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for City Studio - Garden View

City Studio - Garden View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

City Studio - Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Property amenity

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen | Coffee/tea maker, electric kettle

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ember Suite

Ember Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Ember Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Locke Studio

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Locke Studio

9.6 out of 10
Exceptional
(14 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex Suite

Duplex Suite | Living area | 42-inch Smart TV with satellite channels, TV

Duplex Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Locke Room

Locke Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Locke Room

9.4 out of 10
Exceptional
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

City Studio

9.4 out of 10
Exceptional
(101 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ember Suite

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Ember Suite

  • Sleeps 3

View all photos for Locke Studio

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Locke Studio

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for City Studio - Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

City Studio - Garden View

  • Sleeps 2

View all photos for Locke Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Locke Room

  • Sleeps 2

View all photos for City Studio

1 bedroom, in-room safe, blackout drapes, iron/ironing board

City Studio

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room

  • Sleeps 4

View all photos for Locke Studio - Accessible

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Locke Studio - Accessible

  • Sleeps 2

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About this property

Ember Locke Kensington

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers a garden, laundry facilities, and an elevator. Onsite parking is available (surcharge).

Ember Locke Kensington is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
EVE - This restaurant serves lunch and dinner.
EVE - This café serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 972 reviews
Rating 8 - Good. 181 out of 972 reviews
Rating 6 - Okay. 45 out of 972 reviews
Rating 4 - Poor. 18 out of 972 reviews
Rating 2 - Terrible. 17 out of 972 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Saar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and staff. Room was small but manageable. AC was working slowly, flushing the toilet didn’t work well, shower drain was slow. Lovely design.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara, Indianapolis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a charming restaurant. The rooms have space to unpack and relax. Would definitely stay again. Courteous, helpful staff. Convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel and very chic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Yee

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice but the staff is amazing. I came for a second time and the front desk remembers me. The staff were all very friendly. I would come back
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and convenient. This boutique hotel combines character with excellent customer service in a location that is close to the underground/tube and lots of restaurants and shops. I would 100% stay again and recommend. It’s a great value option that doesn’t compromise on cleanliness and style.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with friendly and attentive staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

Michael, Honolulu

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Ember Locke Kensington was the perfect location for our family spring break. Quieter neighborhood to get good rest, close to Earl’s Court tube with three lines for quick connections through the city, a bus stop right in front of the hotel that’ll take you to the museums, and a Sainsbury’s around the corner to load up on groceries/snacks. Would definitely stay again!
Stayed 8 nights in Apr 2025

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and gave us an upgrade to a very sizable one bedroom apartment. Room was decorated so cute and the in-room washing machine was helpful after a long travel week.
Stayed 1 night in Jun 2025

10/10 Excellent

Alvidah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location and Service

Great location , great staff . AC was a little finicky but it worked and the team shows up for requests and maintenance .
Stayed 5 nights in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stairway from the kitchen area on the lower floor to the bedroom above was tight and challenging for someone older with stair issues. We had to ask for instruction on the use of the appliances. Staff was wonderful tho.
Stayed 4 nights in May 2025

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, cozy vibes and felt safe
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked 2 nights at the Ember Locke for the first leg of our trip, and we liked it so much that we cancelled our other booked hotel for the second leg, and came back for 3 more nights. -The location was perfect (5 min walk from Earl’s Court station). -The rooms were spacious and bed very comfortable and we had everything we needed. -The bathroom was very clean and shower was amazing. -The food at the coffee shop and the restaurant was delicious, and the atmosphere was wonderful. -Staff was friendly and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Horacio

Business traveler
Disliked: Cleanliness, staff & service

DO NOT STAY IN THIS PLACE

I am shocked by my stay in this place. I booked the hotel online and read the whole hotel description very carefully. This place is not a hotel; it is more like an Airbnb. The first shock is that during the 6 nights I stayed, there was no maid service for the room, which means that if. You would like your room cleaned up. GOOD LUCK. I was not previously informed that this place would provide maid service after a week's stay. Now, what kind of hotel has no phone service to connect to the reception? THIS IS THE ONE!! If you need fresh towels, please go to the reception, and someone will bring toilet paper to your room within 24 hours. That is what you get, a very "hippie: hotel with a bunch of young people hanging out at tables and working in a coop space. The Hotel, so-called, restaurant will not take room charges. DO NOT STAY IN THIS PLACE.
Stayed 6 nights in Jun 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in vibrant area of central London, wish we could had stayed longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Stayed in the City Studios - Garden View and it truly felt like a home (a very cool home haha) away from home :)
Stayed 1 night in Jun 2025

8/10 Good

Saam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice interior colour 🍑 and green yars £40 parking per night +£50 deposits for the fob Strangely a washing mashin was in the room. Overall was okay
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Disliked: Cleanliness, staff & service, room comfort
I loved how unique this hotel was and eould have marked it higher except consistent emails trying to charge us for checking in early and upgrading- 6 of them. Then to automatically be charged a service charge for drinks ftom the bar was disgusting. Nice hotel but money grabbing at every opportunity lets it down.
Stayed 1 night in Jun 2025

10/10 Excellent

Catharine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 7 nights in Feb 2025

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, property conditions & facilities
A Stylish and Family-Friendly Stay at Ember Locke, Kensington: I had a wonderful stay at Ember Locke in Kensington with my family (a party of four/ with 2 teens), and it couldn’t have been a better experience. The hotel is hip and trendy, with a modern aesthetic that still feels warm and welcoming. We stayed in a family room, which was spacious and thoughtfully laid out — it was especially nice that the kids had their own room and bathroom. The beautiful garden in the back was a peaceful bonus, perfect for unwinding after a day out. Overall, it was a fantastic place to stay, and I’ll definitely be returning on our next trip! Super close to Earl Court station for quick access to underground.
Stayed 8 nights in May 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in May 2025