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Ember Locke Kensington

4.0 star property

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Photo gallery for Ember Locke Kensington

Lobby lounge
In-room safe, blackout drapes, iron/ironing board, bed sheets
Property entrance
Cafe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available
  • Bar
The current price is $168
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Holland Park
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

Locke Room

9.6 out of 10
Exceptional
(27 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

City Studio

9.4 out of 10
Exceptional
(109 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio

9.2 out of 10
Wonderful
(24 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio - Accessible

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Ember Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Duplex Suite

9.2 out of 10
Wonderful
(14 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for City Studio - Garden View

City Studio - Garden View | In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio - Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Suite

In-room safe, blackout drapes, iron/ironing board, bed sheets

Deluxe Suite

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Family Room

  • Sleeps 4
  • Free WiFi

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About this property

Ember Locke Kensington

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers a garden, laundry facilities, and an elevator. Onsite parking is available (surcharge).

Ember Locke Kensington is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
EVE - This restaurant serves lunch and dinner.
EVE - This café serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 918 out of 1317 reviews
Rating 8 - Good. 242 out of 1317 reviews
Rating 6 - Okay. 100 out of 1317 reviews
Rating 4 - Poor. 30 out of 1317 reviews
Rating 2 - Terrible. 27 out of 1317 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
This is a lovely hotel, very convenient for West London. The decor is colourful and unconventional, and the rooms are spacious and clean. The staff are very friendly and helpful. It has the bonus of a small restaurant, garden and a bar. I would definitely stay here again (and have).
Stayed 1 night in Feb 2026

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the ambience of the hotel and my room. The bed was very comfortable and the bathroom had ample counter space. Everyone I encountered were extremely kind and took great care in what they were doing. For the room and the location, it was a great value. I wish I had tried the pizza. :(
Stayed 5 nights in Feb 2026

6/10 Okay

Sam

Stayed 1 night in Feb 2026

6/10 Okay

Francesca

Traveled with partner, Traveled with family
Disliked: Cleanliness
Room was not really clean. Staff was not really helpful either.
Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Stayed 2 nights in Feb 2026

6/10 Okay

Sofia

Disliked: Cleanliness
We were unfortunately quite disappointed with our recent stay. We chose to upgrade our room and paid extra, so we were expecting a noticeably higher standard than what we experienced. Upon arrival, the room did not appear to have been cleaned thoroughly. The table clearly needed a proper wipe, and when we pulled the bed slightly away from the wall, we found a woman’s top behind it, which we left in the room. This raised concerns about the overall cleanliness and attention to detail. Additionally, one of the bedside lights was not working, and the headboard had visible marks on it. These issues made the room feel poorly maintained and not up to the standard we would expect — particularly given the additional amount we paid for the upgrade.
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The welcome staff was amazing and super accommodating! I loved the atmosphere and the location was top tier. If you’re looking for a safe, walkable and beautiful location this is the place for you! Thank you Ember Locke.
Stayed 6 nights in Jan 2026

6/10 Okay

Melanie

Liked: Amenities
This is my second time staying here, and to be honest, if it wasn’t for the location, I’m not sure that I would again. The staff are pleasant and I love the aesthetics, but it’s the little things that have all added up this trip. From a bit of black mould in the shower, chipped and peeling paint in the bathroom and how most of the cutlery in the suite were dirty/had yogurt/soap on them. I like all the perks that you get with their loyalty program (early check in/out) but again, I might look at what else is near the next time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Terrence, Saint John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place. Such a great atmosphere.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ryan

Lovely hotel, exactly as described will stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Amina

Stayed 2 nights in Feb 2026

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room wasn’t as great as the reviews made me expect it to be
Stayed 1 night in Feb 2026

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, excellent sized room, front desk staff were friendly and helpful.
Stayed 2 nights in Feb 2026

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities
The room was clean and the bathroom a good size. The kitvchenette allowed small meal to be prepared. The staff were very polite and helpful, with one of them going out of their way to make sure we got a dog bed.
Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
All the staff are friendly and helpful at this well-located hotel, near Earl’s Court. The decor has a style and originality, the room was clean, comfortable, and the whole place has a beautiful smell. I had a garden room, which is quiet, if a little dark. There is a cafe and restaurant serving a decent enough menu. I would definitely stay here again - highly recommended.
Stayed 3 nights in Feb 2026

6/10 Okay

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. However, our room smelt like it had been smoked in. Air conditioning was stuck on heat so had to sleep with the window open by busy high street.
Stayed 1 night in Feb 2026

10/10 Excellent

Kaylee

Stayed 2 nights in Jan 2026

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
we love this hotel did two trips to London recently and stayed there both times. very friendly staff, rooms were spotlessly clean, wonderful shampoo, very warm and cozy in January, stunning decor, steps from earls court station, and great cafe and restaurant
Stayed 1 night in Jan 2026

6/10 Okay

Joanna

Business traveler
Disliked: Cleanliness, property conditions & facilities
Rooms deserve a deep clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Simon, lower Beechmont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice building, good location
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 6 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff were very friendly
Stayed 2 nights in Jan 2026

4/10 Poor

Brittany

Stayed 4 nights in Dec 2025

10/10 Excellent

BEGUM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and room was spacious and beautifully designed
Stayed 3 nights in Jan 2026