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Ember Locke Kensington

4.0 star property

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Photo gallery for Ember Locke Kensington

Lunch and dinner served
Garden
Reception
Cafe
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk
$168
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Locke Room

Locke Room | In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Room

9.4 out of 10
Exceptional
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio

9.4 out of 10
Exceptional
(105 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio

9.4 out of 10
Exceptional
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen | Coffee/tea maker, electric kettle

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ember Suite

Ember Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Ember Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex Suite

Duplex Suite | Living area | 42-inch Smart TV with satellite channels, TV

Duplex Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Property amenity

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for City Studio - Garden View

City Studio - Garden View | In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio - Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Room

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, blackout drapes, iron/ironing board, bed sheets

Deluxe Suite

  • Sleeps 2

View all photos for Family Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Family Room

  • Sleeps 4

View all photos for Ember Suite

In-room safe, blackout drapes, iron/ironing board, bed sheets

Ember Suite

  • Sleeps 3

View all photos for City Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio

  • Sleeps 2

View all photos for Locke Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio

  • Sleeps 2

View all photos for Locke Studio - Accessible

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio - Accessible

  • Sleeps 2

View all photos for City Studio - Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio - Garden View

  • Sleeps 2

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About this property

Ember Locke Kensington

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers a garden, laundry facilities, and an elevator. Onsite parking is available (surcharge).

Ember Locke Kensington is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
EVE - This restaurant serves lunch and dinner.
EVE - This café serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Reviews

Ember Locke Kensington Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 773 out of 1064 reviews
Rating 8 - Good. 193 out of 1064 reviews
Rating 6 - Okay. 57 out of 1064 reviews
Rating 4 - Poor. 21 out of 1064 reviews
Rating 2 - Terrible. 20 out of 1064 reviews

Reviews

10/10 Excellent

Patricia, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never previously been to Ember Locke, and will return every time I'm back. A quiet, lovely retro vibe. I felt like I was in a time warp back to the 70's, in all the very best ways. Comfy bed, handy kitchen, even a washer/ďryer combo in my Garden Studio suite. The lobby is beautiful and cozy, making me feel right at home. Thank you also to the kind staff! You are a wonderful group of people! Xo from 🇨🇦
Stayed 3 nights in Aug 2025

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

We enjoyed our stay here. The reception area of the hotel is very pretty and has a lovely ambience. The front desk staff were always so helpful and friendly. Our room was lovely, spacious, clean and had so many great amenities. The hotel is in a great location, so close to many public transport options but also walking distance to so many lovely areas. We loved our stay here.
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service
Terrible service. They do not live up to what they tell you! Will never do business with this hotel ever again
Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

serena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel is exactly as pictured and such a beautiful little escape in London. Location is well connected to all public transport and there are brilliant restaurants just across the road. Will definitely be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ember Locke best stay in London!

Ember Locke was awesome! From nice smells coming in door/ friendly & quick ckin/great comfy lounge area/good breakfast/diningrm/cafe area/ bar! Loved our Ember Locke studio apt! Had full kitchen/sitting area/nice size bathroom/ comfy bed. Everything so compact-best stay! Stayed 11 days last year-3 this yr! Close 2 Earl’s Court(lots of restaurants/pubs fast foods/hop on/off bus. Had nice garden out back-very relaxing! George at front desk was a gem! So friendly & helpful! Next yr-we will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

yazeed abdulaziz

Stayed 1 night in Aug 2025

2/10 Terrible

Majid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel as it was advertised as a four star property. I checked the reviews before booking and people on Expedia seemed happy with the property, so I booked the family room. I was concerned with heat and noise so I made sure the property is air conditioned and I checked with the hotel to see whether we can get a garden view room but was told all family rooms were street facing. On the day of check-in we had some hiccups with our travel and were late for check in. We were contacted by the property that if we don’t check in by midnight our reservation will be released! I explained the situation and was assured we will have our room. When we arrived at the property (about 1am) we were led to the basement!!! And were told all family rooms are in the basement! I have never been to a hotel (let alone a 4 star one) with rooms in the basement. The family room was just two interconnecting rooms, so I am not sure why they are only in the basement! The room was dark, dated and unclean; one toilet paper was heavily stained! It wasn’t that they didn’t notice it, the solid toilet paper was folded in the roll!! There were crumbs on the floor and stains on the carpet. We had no option but to stay the night. Early in the morning I got in contact with Expedia to help us cancel the booking as we booked for 3 nights. We were told the room was cancelled for the two future nights but we had to pay for the one night. We stayed at the Royal gardens Kensington for the same price!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristin

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Josette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff. The bed was comfortable, and the location was excellent. The bathrooms could be a little nicer- I had some drainage issues with the shower and a few bugs. But they did upgrade my room free of charge, and in general, the room was very clean and comfortable. I would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jess and John were kind, patient and helpful. They are the front desk staff. On site laundry was great! The best part was that they held my luggage for me when I travelled to Paris for few days! The room was clean and the windows can be opened for those who might be claustrophobic! Walking distance to Earl’s court station and many restaurants and shops around. Thank you Jess and John! I will recommend all my friends to stay at Ember Locke especially because of you guys!
Stayed 3 nights in Jul 2025

10/10 Excellent

Naif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding, incredibly helpful, warm and welcoming. The bed was comfortable, my room did not have refrigerator, which I found strange. Breakfast was worth the upcharge.
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cecily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really love this place. Looks in real life like it does in the photos. Has a very cool vibe. Garden in the back. Easy jublilee tube to earls court.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a couple of days at the beginning of our honeymoon. Loved hanging out at the location of the hotel and Earl’s Court the street over. Will definitely keep in mind for next trip to London!
Stayed 2 nights in Jul 2025

10/10 Excellent

Evelis, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay. The staff was absolutely wonderful, phenomenal customer service, and very welcoming. I would love to go back and spend a few nights to experience of the activities/evens that they host. The room and bathroom were both very spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Hee Seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael J.

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay will definitely come here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice location
Stayed 1 night in Jul 2025